Desk Executive 12th Pass Jobs in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.

Job Description: Front Desk Management: Greeting visitors, answering phones, taking messages, directing calls, and managing incoming and outgoing mail and packages.

Responsibilities:Greet guests with a smile and provide exceptional customer service.Answer phones professionally, direct calls, and take accurate messages.Manage the reception area, ensuring a clean and organized environment.Process reservations and bookings for tables and events.Provide general information about TomTom Skybar, menus, and events.Assist with administrative tasks as needed.Qualifications:Minimum 2 years of experience working in a hospitality environment (restaurants, hotels preferred).Exceptional communication and interpersonal skills.Positive and professional attitude with a genuine passion for hospitality.Strong organizational skills and the ability to prioritize multiple tasks.Proficiency in MS Office Suite (Word, Excel) is a plus.Ability to work independently and as part of a team.Why TomTom Skybar?Competitive salary and benefits package.Opportunity to work in a dynamic and fast-paced environment.Be part of a team passionate about creating memorable guest experiences.Work in a stunning rooftop venue overlooking the city.While we encourage applications from all qualified candidates, this role is preferably suited for a female candidate.

Roles and Responsibilities:Welcome guests and direct them to the right office.Answer and forward phone calls.Scheduling appointments and coordinating meetingsHandling administrative tasksMaintaining a professional and welcoming environmentProviding information about the organization and its services to the visitors as per the requirement.Maintain visitor logs and sign-in/out processes.Manage the incoming & outgoing Courier Mgmt.Pantry / Housekeeping management.

We have vacant of 1 Front Office Executive Job in Navi Mumbai, Experience Required : 1 Year Educational Qualification : Higher Secondary Skill Basic Computer Skills, Front Desk, Receptionist Activities, Problem Solving, Coordination Skills etc.

Essential Duties and Responsibilities: Resolve customer tickets over m-desk/ ERP, calls and social media. Quick turnaround time to answer customer queries and update tickets Identify and assess customers needs to achieve customer satisfaction Follow communication procedures and guidelines Go the extra mile to engage customers and keep them happy Collect feedback and collaborate with departments to bring in impactful solutions Maintains customer records by tracking and updating information. Research, identify, and resolve customer complaints using relevant software Document all call information according to standard operating procedures Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and services Complete call logs and reports Other duties as assigned

Communication: Fluent English skills Ability to [Speak & Write]Candidate Must be presentable and well groomed, Proficient in operating computerJob description:Handle all incoming/outgoing calls and Walk-in Handling students queriesMaintain the records of students.Needs to handle other admin work.Complete Branch management

Responsible for Communicating With Clients, Receiving Calls, Attending Visitors, Maintaining Clients Records.Job Types: Full-time, Regular / Permanent, FresherSalary: 6,000.00 - 8,000.00 per monthSchedule:Fixed shiftMonday to FridaySALARY :- 12,000 TO 15,000 ( PER MONTHALY)AGE :- 18 TO 35 YRSCOME FOR INTERVIEW IN THANE LOCATION

Job Description: Administrative Support: Maintaining office supplies, managing schedules, coordinating meetings, organizing files, and performing data entry tasks.