Desk Executive 12th Pass Fresher Jobs in Navi Mumbai

We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.

Communication: Fluent English skills Ability to [Speak & Write]Candidate Must be presentable and well groomed, Proficient in operating computerJob description:Handle all incoming/outgoing calls and Walk-in Handling students queriesMaintain the records of students.Needs to handle other admin work.Complete Branch management

Responsible for Communicating With Clients, Receiving Calls, Attending Visitors, Maintaining Clients Records.Job Types: Full-time, Regular / Permanent, FresherSalary: 6,000.00 - 8,000.00 per monthSchedule:Fixed shiftMonday to FridaySALARY :- 12,000 TO 15,000 ( PER MONTHALY)AGE :- 18 TO 35 YRSCOME FOR INTERVIEW IN THANE LOCATION