Customer Representative Job Vacancies in Sector 18

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate

To manage customer inquiries, complaints, and provide information about a companys products and services.Duties and responsibilities include:Responding to customer inquiries via email in a prompt and professional mannerInvestigating and resolving customer complaints and concernsProviding product information and guidance to customersWorking closely with other departments to resolve customer queriesMaintaining a record of customer interactions and transactionsReviewing and improving email communication and response templatesEnsuring adherence to company policies and procedures in all email correspondencesEscalating complex issues to the relevant department or superior for resolutionMaintaining knowledge of new product offerings and ongoing promotionsProviding feedback on the efficiency of the customer service processRequiredExperience in customer service or customer handlingGood verbal and written communication skillsProfessional and dynamic individualJob Types: Full-time, PermanentPay: 20,000.00 - 35,000.00 per monthBenefits:Health insurancePaid sick timePaid time offProvident FundSchedule:Day shiftEvening shiftRotational shiftAbility to commute/relocate:Sarita Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

As a Customer Support Executive, candidate will be the primary point of contact for our customers, addressing their queries, resolving issues, and ensuring a positive customer experience.

Process- Real Me ( Telugu Expert and Kannada as well)Job Profile- Customer Care ExecutiveLocation- GurgaonSalary- 22k CTC (Telugu)20k CTC (Kannada)Qualification- +2 and GraduationWorking Days- 6 DaysShift Timing- 9 am-6 pm (Sunday fixed week off)Experience Fresher and Experience can apply.Requirement- The candidate should Handle the Queries in Telegu Language

TELEPERFORMANCE IS HIRING FORProcess: RBL HROJob Mode: Work from OfficeDesignation: Customer Support ExecutiveProcess Description: Customer Support ProcessQuality Specification:Required A grade candidatesApplicant must have Good communication skillsApplicant should be flexible to work in rotational shiftsOnly Graduate candidates can apply for this positionsMinimum 1 Year of BPO Experience will required in Customer Service onlyAdditional: Rotational Shifts & No pick up & dropSalary Range: 25K CTCJob Location: Udyog Vihar, Sector 18, GurugramWorking Days: 6 days any shiftsOpening: 30 Heads Required for the Same ProfileTELEPERFORMANCE IS HIRING FORProcess: RBL HROJob Mode: Work from OfficeDesignation: Customer Support ExecutiveProcess Description: Customer Support ProcessQuality Specification:Required A grade candidatesApplicant must have Good communication skillsApplicant should be flexible to work in rotational shiftsOnly Graduate candidates can apply for this positionsMinimum 1 Year of BPO Experience will required in Customer Service onlyAdditional: Rotational Shifts & No pick up & dropSalary Range: 25K CTCJob Location: Udyog Vihar, Sector 18, GurugramWorking Days: 6 days any shiftsOpening: 30 Heads Required for the Same ProfileIf anybody interested please contact with us over the Call, WhatsApp or Telegram on (Lokesh Sharma)