Customer Care Job Vacancies in Sector 18

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

We are looking for a dedicated Tele Caller to join our team in Sector 18. The primary responsibility of this role is to communicate with potential customers and promote our services over the phone. This is a full-time position, and candidates should have completed at least their 12th grade.Key Responsibilities:- **Making Outbound Calls:** Contact potential customers to inform them about our products and services, and generate interest.- **Handling Inquiries:** Respond to customer questions and concerns in a clear and professional manner, ensuring a positive experience.- **Maintaining Records:** Keep accurate records of calls made, customer interactions, and feedback in the company system for future reference.- **Meeting Targets:** Work towards daily or weekly call quotas, contributing to the overall sales and outreach goals of the company.- **Collaborating with Team:** Work closely with team members and supervisors to share insights and improve calling strategies.Required Skills and Expectations:- **Communication Skills:** Strong verbal communication skills are essential to effectively convey information and engage customers.- **Listening Skills:** Ability to listen carefully to customer needs and respond appropriately.- **Basic Computer Skills:** Familiarity with using computers for entering data and managing information.- **Positive Attitude:** A friendly and upbeat demeanor to create a welcoming environment for customers.- **Time Management:** Ability to handle multiple calls efficiently while staying organized and focused on tasks. This position is ideal for individuals looking to start their career in sales and customer service.

GREENLAM Customer Support Associate(gurugram) Work Details:Shift: Day ShiftWorking Days: 6 days a weekWeekly Off: Sunday fixedEligibility:Undergraduate/Graduate both can applyGood communication skills are requiredKey Responsibilities:Handle customer queries professionally through call/chat.Provide accurate information regarding products and services. Maintain records and update internal systems. Ensure customer satisfaction and timely resolution. Coordinate with internal teams when required. Why Join Us?Growth-oriented work environment. Opportunity to enhance communication, support & coordination skills. Professional exposure in areputedbrand.

As a Customer Service Representative, your primary responsibility is to provide exceptional customer support and assistance. This includes answering customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will be tasked with handling customer interactions through various channels such as phone, email, and chat.Key responsibilities:1. Responding to customer inquiries and resolving issues in a timely and professional manner2. Providing product information and troubleshooting assistance to customers3. Processing orders, returns, and exchanges

Job Title: Customer Support Associate Voice Process (Night Shift) Location: Mumbai (Work from Office) Company: Wipro Ltd. Salary: 2.0 3.0 LPA Shift: Night Shift Only Eligibility: Graduates only ( No B.Tech/BE)--- Job Description:Wipro is hiring for a Voice Process (English) role in Mumbai. If you're a graduate with good communication skills and ready to work night shifts this is your chance to join a top MNC!--- Responsibilities:Handle customer calls and resolve queries in EnglishFollow process guidelines and maintain service qualityEnsure customer satisfaction--- Eligibility Criteria:Graduate in any stream B.Tech/BE not eligibleExcellent spoken EnglishComfortable with night shiftsFreshers welcome--- Why Join Wipro?Work with a top MNCCareer stability & growthPaid training and onboardingProfessional environment--- Apply Now: https://forms.gle/E137MQxLcYaVkw5d6 Contact if shortlisted after screening--- Fresh High-Reach Hashtags:#WiproJobs2025 #MumbaiHiring #VoiceSupport #EnglishJobs#WiproCareers #CustomerSupportJobs #FreshersApply #WorkInBPO#JobVacancyIndia #GraduateOnly #NoBTechAllowed #NightShiftRole#MNCJobs #CorporateCareers #ApplyNowIndia #HiringInMumbai#JobForGraduates #WorkFromOfficeOnly #EntryLevelJobs#CallCenterHiring #WalkInJobs #WiproWalkIn #JobSearchIndia#ImmediateJoinersRequired

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Order front office supplies and keep inventory of stockUpdate calendars and schedule meetingsArrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Handling customer queries and concern

We are hiring for a reputed BPO in Gurgaon. Here are the details:Process - Electronics MNC Sales (Outbound + Chat process)Shift - 8:00 am to 8:00 pm Rotational Shifts (24x7 For Boys & Day shift for Girls)Salary - 28000 for experienced and 24000 for freshers + incentives for allKey Responsibilities:Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and enhance customer satisfaction.Skills: Communication skills: Excellent Ability to work in a fast-paced environment. Strong problem-solving skills.Apply if you are ready for a high paying job as a fresher or want to use your skills as an experienced professional.

Job Title: Travel Sales ConsultantLocation: GurugramCompany: SkywingsSalary: NegotiableWebsite: https://lnkd.in/g-qaz5VYJob Overview:Were looking for a motivated Tele Sales Travel Consultant to join our sales team. If youre passionate about travel, have excellent communication skills, and are able to convert leads into bookings, wed love to hear from you. Key Responsibilities:Engage with potential customers via phone, email, and chat to promote travel services (packages, flights, hotels, etc.)Convert inbound and outbound leads into confirmed bookings, meeting sales goals.Upsell services like car rentals, transfers and excursions.Provide personalized travel recommendations and handle customer inquiries professionally.Use GDS systems (Amadeus, Sabre, Galileo) for bookings and reservations.Meet sales targets and provide regular reports on performance.Skills & Qualifications:Proven experience in travel sales, or customer service.Strong communication, negotiation, and persuasion skills.Ability to thrive in a fast-paced, target-driven environment.GDS knowledge is a must.What you will be signing up for?Promising career progressionBest in industry compensationTransport facilityWorld class work culture, you would not want to miss

To manage customer inquiries, complaints, and provide information about a companys products and services.Duties and responsibilities include:Responding to customer inquiries via email in a prompt and professional mannerInvestigating and resolving customer complaints and concernsProviding product information and guidance to customersWorking closely with other departments to resolve customer queriesMaintaining a record of customer interactions and transactionsReviewing and improving email communication and response templatesEnsuring adherence to company policies and procedures in all email correspondencesEscalating complex issues to the relevant department or superior for resolutionMaintaining knowledge of new product offerings and ongoing promotionsProviding feedback on the efficiency of the customer service processRequiredExperience in customer service or customer handlingGood verbal and written communication skillsProfessional and dynamic individualJob Types: Full-time, PermanentPay: 20,000.00 - 35,000.00 per monthBenefits:Health insurancePaid sick timePaid time offProvident FundSchedule:Day shiftEvening shiftRotational shiftAbility to commute/relocate:Sarita Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

COMPANY NAME-VAANI INFOSYSTEMS PVT LTDProcess name-economic timesWebsite- https://www.economist.com/Working days- 6 days workingexperience-0 to 1+yrsalary range-20 to 25kDesignation: Business Devlopment Executive Profile-(upselling)LOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)Responsibilities1. Handling Outbond calls ,you will be responsible for new & existing subscriptions,pricing,products & information.2. Follow up with the clients related issue with payments and new subscription3. Following up the leads on daily basis.4. Follow approved workflows while responding to customer inquiries.5. Ensure high customer satisfaction.6. Coordinate with new & old clients & customer for follow-ups7. Converted leads from free subscription to paid subscription.Attributes:1. good verbal communication 2. Ability to work in a high demanding environment Experience: 1. 06 to -1 years of experienceQualification: 12* to Any Graduate

As a Customer Support Executive, candidate will be the primary point of contact for our customers, addressing their queries, resolving issues, and ensuring a positive customer experience.

Urgent Hiring for Customer Success Associate Salary : 23K CTC to 25K CTC- Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors- Graduate from any field- Fresher and Experienced both can applyShifts : 24/7 Rotational Shift. - Day shift for females till 8 pm/Window 8 to 10 Rotational - for males;6 Days working, 1 Day Rotational WeekoffWhatsApp : +91 84214 62997

We are Hiring for Inbound Customer servce for a leading BPOProcess name is Ice Gate Inbound9 Hour shiftDay shiftPF and Medical Insurance benifit 6 days workigContact HR Geetanjali 7750910917

We are Urgently Looking for Retail Sales Associate. Basic English

We are hiring For Company Name - Vertex Cosmos Address - Plot no. 21 A , Udyog Vihar , Phase 4 , Sector 18 , Gurgaon Experience - 1 year Sales Experience Profile - Sales Profile Graduation -Graduation Salary - In between 20k to 30k Mode - Work from officeShift Time - Rotation Shifts and Week offDM - Yogesh 7042804994

PURPOSE OF POSITIONCandidate will be responsible to handle the queries and complaints from Regional Language Speaking customers.Need Regional Language speaking Candidate: Tamil, Telugu, Marathi & Bengali.PRIMARY DUTIES AND RESPONSIBILITIES- Understanding of Inbound Call Handling.- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships and trust with customer accounts through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up toensure resolution- Keep records of customer interactions, process customer accounts and file documents- Follow communication procedures, guidelines and policiesEligibility-- Average English Communication.- Should be Average on English understanding where is able to hold the conversation and Should be Fluent withthe particular Language applying for (Malayalam/Bengali/Marathi/Kannada/Punjabi/Gujarati)- Candidate should be within 20 Kms from Office Location/Even if relocated.- Immediate Joiners only.- Graduate/Undergraduate both will work. (Pursuing Not Allowed)WORK CULTURE-- 6 days a week with 1 rotational off- Day shift (9-9) any 9 hours shift

Department: OperationsDesignation: Customer Success AssociatesCampaign Type: International (AU Process)Profile The candidate will be responsible to handle the queries raised by the AU customers.Skills Required Excellent Communication skills required in EnglishCustomer handling skillsGraduate must.Minimum 6 months experience required.Should be comfortable working the night shift.5 Days working (with 2 rotational Weeks off)CTC 28,000 (In Hand- 23677): 6 months of experience In International BPOCTC 29,000 (In Hand- 24684): For candidates having 6-12 months of experience.CTC 30,000 (In Hand 25622): For the candidates who have at least 12 months of experienceTraveling allowance of INR 180/day for male candidates.Male candidates should be from a 15 km radius of the office address.

Process- Real Me ( Telugu Expert and Kannada as well)Job Profile- Customer Care ExecutiveLocation- GurgaonSalary- 22k CTC (Telugu)20k CTC (Kannada)Qualification- +2 and GraduationWorking Days- 6 DaysShift Timing- 9 am-6 pm (Sunday fixed week off)Experience Fresher and Experience can apply.Requirement- The candidate should Handle the Queries in Telegu Language

Job Openings for 30 Customer Support Executive Jobs for Freshers in Noida Sector 59,Noida Sector 8,Gurgaon Sector 18, having Educational qualification of : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Management,International BPO,Customer Communication,Cold Calling etc.