Customer Representative Fresher Jobs in Zirakpur

Handle customer calls and create new leads provide appropriate solutions and alternatives within the time limits;follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents.Follow communication procedures, guidelines and policies

Work From HomeCustomer Care Executive Requirement

Job descriptionRequired particularly to represent & talk to customers and explain & assist customers in playing activities and gamesDesired Profile:Experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment or gaming.Stable employment record.TEAM player, enthusiastic and extrovertTake initiative and problem solve on a daily basis.Outstanding customer service skills.Work a variable and flexible schedule including closing shifts.Perks & Benefits:Incentives on achieving targetsDouble pay on public holiday (specified)Employee rewards & recognition programsYearly increments or promotion based on performance evaluationFlexible scheduleBuilding lifelong friendships.Discounts on games for family membersDiscounts on foodJob description/ key responsibilitiesGreet and responds to Guests in a friendly and positive manner with a sense of urgency.Conduct redemption inventory and ensure displays are completely full.Explains operation of games to Guests.Notify Game Techs of any machine errors, and return game play credit to guests.Actively look for ways to help and interact with guests.Pay attention to detail, focuses on Guests and understands basic game and simulator operations.Observe, instruct and monitor Guests for safety and guideline adherence.Assist with Guest recovery and notifies manager to ensure positive Guest experiences.Constant working knowledge of Woop, it's services, policies and procedures.Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.Performs Opening, Running and Closing department duties as assigned