Customer Service Representative

Lets Funjoy Adventure Private Limited

Job description

Required particularly to represent & talk to customers and explain & assist customers in playing activities and games

Desired Profile:

Experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment or gaming.

Stable employment record.

TEAM player, enthusiastic and extrovert

Take initiative and problem solve on a daily basis.

Outstanding customer service skills.

Work a variable and flexible schedule including closing shifts.

Perks & Benefits:

Incentives on achieving targets

Double pay on public holiday (specified)

Employee rewards & recognition programs

Yearly increments or promotion based on performance evaluation

Flexible schedule

Building lifelong friendships.

Discounts on games for family members

Discounts on food

Job description/ key responsibilities

Greet and responds to Guests in a friendly and positive manner with a sense of urgency.

Conduct redemption inventory and ensure displays are completely full.

Explains operation of games to Guests.

Notify Game Techs of any machine errors, and return game play credit to guests.

Actively look for ways to help and interact with guests.

Pay attention to detail, focuses on Guests and understands basic game and simulator operations.

Observe, instruct and monitor Guests for safety and guideline adherence.

Assist with Guest recovery and notifies manager to ensure positive Guest experiences.

Constant working knowledge of Woop, it's services, policies and procedures.

Communicates clearly and professionally while interacting enthusiastically with Guests and fellow co-workers.

Performs Opening, Running and Closing department duties as assigned

Experience : 0 - 2 Years

No. of Openings : 40

Education : Higher Secondary, Secondary School, Any Bachelor Degree

Role : Customer Service Representative

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India