Customer Representative Fresher Jobs in Rourkela

As an Airline Customer Service Representative, you will play a vital role in providing excellent service to our passengers and ensuring their travel experience is smooth and enjoyable. Your main tasks will include:- **Assist Passengers**: Help travelers with flight bookings, cancellations, and changes to ensure they have the best possible itinerary.- **Provide Information**: Offer accurate details about flights, destinations, and airline policies to keep customers well-informed.- **Handle Complaints**: Address customer issues and resolve problems in a helpful and respectful manner, aiming to achieve customer satisfaction.- **Check-In Support**: Assist passengers during the check-in process, both online and at the airport, to facilitate a quick and efficient experience.- **Coordinate with Team**: Work closely with other team members and departments to streamline processes and improve service quality.To succeed in this role, you need to meet the following requirements:- A minimum of a 10th-grade education; previous experience is not mandatory but will be a plus.- Strong communication skills to effectively interact with customers and provide clear information.- A friendly and approachable attitude to create a welcoming environment for passengers.- Good problem-solving abilities to handle unexpected issues and find solutions quickly.- Flexibility to work in shifts, as the airline industry operates around the clock.Your commitment to customer service will help shape positive travel experiences for all passengers.

We are looking for 39 Urgent Hiring for Air Ticketing Executive at Airports Posts in Belagavi, Mangalore, Kannur, Indore, Pune, Nagpur, Imphal, Dimapur, Rourkela, Jaipur, with deep knowledge in Air Ticketing Executive, Airport Staff, Airport Representative, Ground Staff, Front Desk Executive, Passport Checking Staff, Customer Relation Associate, Airport Executive, Cabin Crew, Air Traffic Controller, Airport Operation, Customer Support and Required Educational Qualification is : Higher Secondary, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree.