Customer Representative Female Graduate Jobs in Jaipur

Job Summary:We are looking for a dynamic and customer-focused Customer Representative with excellent written and verbal communication skills in English. This role is ideal for freshers who are eager to learn, communicate effectively, and provide exceptional customer service.Key Responsibilities:Respond to customer inquiries via email, chat, and phone in a professional manner.Provide accurate information and resolve customer concerns efficiently.Maintain a positive and empathetic attitude toward customers.Document and track customer interactions and feedback.Collaborate with internal teams to ensure customer satisfaction.Requirements:Strong written and verbal communication skills in English.Ability to handle customer queries with patience and professionalism.Basic computer knowledge and familiarity with customer service tools.Problem-solving skills and a proactive approach to addressing issues.A team player with a willingness to learn and grow.

As a Sales Representative, you will be responsible for calling and nurturing leads provided by ouragency. Your role will focus on engaging prospects, presenting our digital marketing services, andconverting leads into clients. You will work onsite and report directly to the Sales Manager.

Customer Management -Online Meeting; Presentations; -Maintaining lines of communication with customers -Maintaining customer relations -Training customers on devices & apps -Provide customer support (1st reply within 24hrs) -Ask for customers opinion (customer feedback surveys) -Send festival greetings/applications updates/new products details to all customer Sales & Sales Support -Approaching new customers - Cold Calls; Emails; etc. -Support for English-speaking overseas operations. -Pre-sales follow-up. -After sales customer support -Promote products services, follow up status -Provide assistance for reported device issue -Do repeat sales Market Research -New Market and customer research -Do competitors research & benchmarking -Beauty device researchin global market Email Marketing -Newsletter Composition -Email Invitation Composition -Email list management (via API andGetResponse) -Inquiries support -Respond to inquiries received via email and social media Reports -Creation of DR/WR/MR -Customer MIS and data files -Blog/Content writing