Sales Associate

Customer Management

-Online Meeting; Presentations;

-Maintaining lines of communication with customers 

-Maintaining customer relations  

-Training customers on devices & apps

-Provide customer support (1st reply within 24hrs) 

-Ask for customers opinion (customer feedback surveys) 

-Send festival greetings/applications updates/new products details to all customer

Sales & Sales Support

-Approaching new customers - Cold Calls; Emails; etc.  

-Support for English-speaking overseas operations.

-Pre-sales follow-up.

-After sales customer support

-Promote products services, follow up status

-Provide assistance for reported device issue

-Do repeat sales 

Market Research

-New Market and customer research

-Do competitors research & benchmarking

-Beauty device research in global market

Email Marketing

-Newsletter Composition  

-Email Invitation Composition  

-Email list management (via API and GetResponse)    

-Inquiries support   

-Respond to inquiries received via email and social media–

Reports

-Creation of DR/WR/MR 

-Customer MIS and data files

-Blog/Content writing

• Experience

  1 - 4 Years

• No. of Openings

  3

• Education

  Graduate (B.Com)

• Role

  Sales Associate

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home