customer management
-online meeting; presentations;
-maintaining lines of communication with customers
-maintaining customer relations
-training customers on devices & apps
-provide customer support (1st reply within 24hrs)
-ask for customers opinion (customer feedback surveys)
-send festival greetings/applications updates/new products details to all customer
sales & sales support
-approaching new customers - cold calls; emails; etc.
-support for english-speaking overseas operations.
-pre-sales follow-up.
-after sales customer support
-promote products services, follow up status
-provide assistance for reported device issue
-do repeat sales
market research
-new market and customer research
-do competitors research & benchmarking
-beauty device research in global market
email marketing
-newsletter composition
-email invitation composition
-email list management (via api and getresponse)
-inquiries support
-respond to inquiries received via email and social media–
reports
-creation of dr/wr/mr
-customer mis and data files
-blog/content writing