Sales Associate

Chowis Company Ltd.

Customer Management

-Online Meeting; Presentations;

-Maintaining lines of communication with customers

-Maintaining customer relations

-Training customers on devices & apps

-Provide customer support (1st reply within 24hrs)

-Ask for customers opinion (customer feedback surveys)

-Send festival greetings/applications updates/new products details to all customer

Sales & Sales Support

-Approaching new customers - Cold Calls; Emails; etc.

-Support for English-speaking overseas operations.

-Pre-sales follow-up.

-After sales customer support

-Promote products services, follow up status

-Provide assistance for reported device issue

-Do repeat sales

Market Research

-New Market and customer research

-Do competitors research & benchmarking

-Beauty device researchin global market

Email Marketing

-Newsletter Composition

-Email Invitation Composition

-Email list management (via API andGetResponse)

-Inquiries support

-Respond to inquiries received via email and social media

Reports

-Creation of DR/WR/MR

-Customer MIS and data files

-Blog/Content writing

Experience : 1 - 4 Years

No. of Openings : 3

Education : Any Bachelor Degree, B.Com

Role : Sales Associate

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India