Customer Relationship Job Vacancies in Siliguri

We are looking for an energetic and persuasive Tele Calling Executive to support our IT hardware and services business. As the first point of contact for many of our prospective business clients, you will play a crucial role in driving our growth. Your primary mission will be to generate qualified B2B leads, schedule meetings for our Project Sales team, and drive renewals for IT service contracts.

As a Field Sales Executive, you will be responsible for driving sales in the Matigara area. Your main goal will be to establish and maintain relationships with clients while meeting sales targets. - Prospect New Clients: Actively search for new business opportunities by identifying potential customers and approaching them to understand their needs.- Manage Existing Accounts: Build and nurture relationships with current clients, ensuring their satisfaction and addressing any issues that may arise.- Conduct Sales Presentations: Effectively present products or services to clients, highlighting their benefits and explaining how they can meet client needs.- Achieve Sales Targets: Set and meet personal sales targets, contributing to the overall success of the sales team.- Gather Market Intelligence: Collect and report information about market trends, competitors, and customer preferences to help the company stay competitive.- Prepare Sales Reports: Document your sales activities, customer interactions, and progress towards targets, providing insights to management.To be successful in this role, you should have 2 to 8 years of experience in sales, preferably in a field environment. A good understanding of sales techniques and practices is essential. Strong communication and interpersonal skills are necessary for building relationships with clients. You should be self-motivated and able to work independently while also being a team player. Proficiency in basic computer applications will aid in your reporting and customer management tasks. Male candidates are preferred for this position.

Position: - Front Office AssistantCompany: FlurysLocation: Fulbari, West BengalSalary: Upto 15,000 per monthExperience Required: Minimum 1 YearAbout FlurysOne of the most recognizable caf and confectionery companies in India, Flurys is renowned for its fine baked goods, desserts, and traditional caf atmosphere. Flurys was founded in Kolkata in 1927 and has established a solid reputation for providing superior cakes, pastries, breads, chocolates, and continental cuisine.Apeejay Surrendra Park Hotels Limited, a renowned hospitality organization in India, is the parent company of Flurys. The business has grown throughout time in several places while upholding its reputation for excellence, style, and customer service.Flurys has been a favoured spot for customers looking for a great caf experience for almost a century, fusing classic recipes with contemporary hospitality standards.Job OverviewFlurys is looking for a front office assistant that is polite, organized, and customer focused. The candidate will be in charge of managing front desk operations, assisting customers, handling room reservations, and ensuring that all front office activities run well on a daily basis.Key Responsibilities Greet and assist guests in a professional and friendly manner Handle room reservations and bookings efficiently Manage guest check-in and check-out processes Respond to customer queries and provide accurate information Handle phone calls, emails, and front desk communication Maintain records of bookings, payments, and guest details Coordinate with housekeeping and other departments for smooth operations Ensure a welcoming and organized front office environmentRequirements Minimum 1 year of experience in Front Office / Hospitality / Customer Service Good communication and interpersonal skills Basic computer knowledge (MS Office / booking systems preferred) Ability to handle customers politely and professionally Presentable personality and positive attitudeBenefits Competitive salary package Opportunity to work with a reputed brand Professional growth in the hospitality industryInterested candidates can send their CV to hrd.nb@flurys.com.

Sales Manager required for North Bengal Locations.Profile-SFPL engaged in the business of Finance( Loan & Mutual Fund). We are a Corporate DSA for all Banks & NBFC's. Requirement - Need a experienced, Smart Candidate for Field sales in North Bengal. Incentives are associated with Performance parameters.

- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.

Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.

Key ResponsibilitiesStrategic Sales Planning: Develop and execute comprehensive sales strategies to achieve revenue targets and expand market presence in the construction industry.Client Relationship Management: Build and maintain strong relationships with key clients, including architects, contractors, and project developers, to enhance customer loyalty and satisfaction.Market Expansion: Identify and pursue new business opportunities, targeting untapped markets and regions across India.Product Knowledge & Promotion: Provide in-depth product knowledge to clients and conduct presentations and demonstrations to promote product benefits.Sales Forecasting & Reporting: Prepare regular sales forecasts, reports, and updates for senior management, highlighting achievements, challenges, and action plans.Market Intelligence: Monitor industry trends, competitor activities, and customer feedback to inform sales strategies and maintain a competitive edge.Desired QualificationsEducational Background: Bachelors degree in Civil Engineering, Construction Management, or related field. An MBA in Marketing is a plus.Experience: Minimum of 3-6 years in sales within the construction industry, with a proven track record of achieving sales targets.Industry Knowledge: Experience with construction materials, building products, or civil engineering solutions is highly preferred.Communication Skills: Excellent verbal and written communication skills, with the ability to present and negotiate effectively.Travel Willingness: Must be willing to travel extensively across India to meet clients and oversee project sites.

We are looking for a CRM Specialist to manage and optimize our customer relationship management systems. Responsibilities include implementing CRM strategies, analyzing customer data, improving customer engagement, and supporting sales and marketing campaigns. The ideal candidate has experience with CRM platforms (e.g., Salesforce, HubSpot), strong analytical skills, and a customer-focused mindset.

Corporate & Direct sales of Banking automation & Office furnitures

We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.

Customer acquisition. Meet sales target. Service to existing customer. Claims settlement

Job Openings for 40 Air Ticketing Executive Jobs for Freshers in Kolkata, Darjeeling, Siliguri, Dehradun, Haridwar, Rishikesh, Lucknow, Kanpur, Varanasi, Udaipur, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

We are looking for a motivated and dynamic Sales Executive with a strong understanding of interior and exterior design solutions to join our growing team. The ideal candidate will be responsible for generating leads, meeting clients, and closing deals for interior/exterior projects including modular kitchens, wall dcor, outdoor facades, cladding, landscaping, and related products/services.

As an Airlines Executive in Siliguri, you will play a crucial role in supporting airline operations and ensuring excellent customer service. This position is suitable for candidates with little to no prior experience, making it a great opportunity for freshers.Key Responsibilities:- Customer Service Support: Assist passengers with inquiries regarding flight schedules, ticket bookings, and baggage claims, ensuring a smooth travel experience.- Ticketing and Reservations: Manage ticket sales and bookings through various systems, ensuring accuracy and compliance with airline policies.- Check-in Procedures: Facilitate the check-in process for passengers, ensuring that all necessary documentation is complete and that any issues are resolved promptly.- Flight Coordination: Collaborate with flight crews and ground staff to ensure timely departures and arrivals, monitoring any changes or delays in flight schedules.- Problem Resolution: Address passenger complaints and issues professionally, working to find quick solutions and maintain a positive image for the airline.Required Skills and Expectations:A candidate should possess strong communication skills to interact effectively with customers and team members. Attention to detail is essential for managing bookings accurately. Basic computer skills are required to operate booking systems and handle data. A friendly and approachable demeanor is crucial, as you will often be the first point of contact for travelers. A willingness to learn and adapt in a fast-paced environment is also expected.

We are looking for 3 Key Relationship Manager Posts in Siliguri, with deep knowledge in Direct Sales, Customer Management, Claims Processing and Required Educational Qualification is : B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.E, B.Tech, LLB