Customer Relationship Job Vacancies in Siliguri

We are seeking a dedicated Air Ticketing Executive to join our team in Siliguri. This full-time position is suitable for candidates with little to no experience, as we welcome those ready to learn and grow in the travel industry.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking airline tickets by understanding their travel needs and providing suitable options.- **Customer Support:** Answer inquiries regarding flight schedules, fares, and procedures, ensuring that all customer concerns are addressed.- **Documentation Management:** Handle necessary travel documents and ensure accurate processing of customer booking information.- **Payment Processing:** Facilitate payment transactions securely and guide customers through payment methods.- **Coordinate with Airlines:** Communicate effectively with various airlines to resolve any issues related to bookings or cancellations.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills to interact effectively with customers. Basic computer skills are essential for managing bookings and entering information into systems. Attention to detail is important to ensure accuracy in ticketing and documentation. A customer-centric approach is crucial, as you will be assisting travelers in their journey. Being proactive and solution-oriented will help in addressing inquiries and resolving issues efficiently. We are looking for someone who is eager to learn, has a positive attitude, and thrives in a fast-paced environment. A minimum education level of 10th pass is required for this role.

Position: - Front Office AssistantCompany: FlurysLocation: Fulbari, West BengalSalary: Upto 15,000 per monthExperience Required: Minimum 1 YearAbout FlurysOne of the most recognizable caf and confectionery companies in India, Flurys is renowned for its fine baked goods, desserts, and traditional caf atmosphere. Flurys was founded in Kolkata in 1927 and has established a solid reputation for providing superior cakes, pastries, breads, chocolates, and continental cuisine.Apeejay Surrendra Park Hotels Limited, a renowned hospitality organization in India, is the parent company of Flurys. The business has grown throughout time in several places while upholding its reputation for excellence, style, and customer service.Flurys has been a favoured spot for customers looking for a great caf experience for almost a century, fusing classic recipes with contemporary hospitality standards.Job OverviewFlurys is looking for a front office assistant that is polite, organized, and customer focused. The candidate will be in charge of managing front desk operations, assisting customers, handling room reservations, and ensuring that all front office activities run well on a daily basis.Key Responsibilities Greet and assist guests in a professional and friendly manner Handle room reservations and bookings efficiently Manage guest check-in and check-out processes Respond to customer queries and provide accurate information Handle phone calls, emails, and front desk communication Maintain records of bookings, payments, and guest details Coordinate with housekeeping and other departments for smooth operations Ensure a welcoming and organized front office environmentRequirements Minimum 1 year of experience in Front Office / Hospitality / Customer Service Good communication and interpersonal skills Basic computer knowledge (MS Office / booking systems preferred) Ability to handle customers politely and professionally Presentable personality and positive attitudeBenefits Competitive salary package Opportunity to work with a reputed brand Professional growth in the hospitality industryInterested candidates can send their CV to hrd.nb@flurys.com.

Sales Manager required for North Bengal Locations.Profile-SFPL engaged in the business of Finance( Loan & Mutual Fund). We are a Corporate DSA for all Banks & NBFC's. Requirement - Need a experienced, Smart Candidate for Field sales in North Bengal. Incentives are associated with Performance parameters.

- Responsible for booking air tickets for customers based on their travel preferences and budget. This includes researching flight options, pricing, and availability to provide customers with the best options for their travel needs.- Assisting customers with inquiries related to flight schedules, ticket prices, baggage policies, and any other relevant information to help them make informed decisions about their travel plans.- Building and maintaining strong relationships with customers by providing excellent customer service, handling customer complaints or issues in a professional and timely manner, and ensuring customer satisfaction throughout the booking process.- Coordinating with airlines, travel agencies, and other relevant stakeholders to ensure smooth booking processes, resolve booking discrepancies, and handle any issues that may arise during the booking or travel process.- Keeping up-to-date with airline policies, industry trends, and changes in travel regulations to provide accurate and reliable information to customers.Skills and Expectations:- Excellent communication and interpersonal skills to interact effectively with customers and resolve any issues or concerns.- Strong attention to detail to accurately book tickets, confirm flight details, and ensure customer information is correct.- Ability to work efficiently in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and booking deadlines.- Basic computer skills to navigate booking systems, research flight options, and communicate with customers via email or phone.

Airline Ground Staff are responsible for ensuring the smooth operation of airport services to enhance passenger experience. The primary responsibilities of Airline Ground Staff include assisting passengers during check-in, boarding, and disembarkation; handling luggage and cargo; coordinating with other airport staff to ensure efficient operations; and providing excellent customer service at all times.Key skills required for Airline Ground Staff include:1. Customer Relationship: Building and maintaining positive relationships with passengers to ensure a pleasant travel experience.

Key ResponsibilitiesStrategic Sales Planning: Develop and execute comprehensive sales strategies to achieve revenue targets and expand market presence in the construction industry.Client Relationship Management: Build and maintain strong relationships with key clients, including architects, contractors, and project developers, to enhance customer loyalty and satisfaction.Market Expansion: Identify and pursue new business opportunities, targeting untapped markets and regions across India.Product Knowledge & Promotion: Provide in-depth product knowledge to clients and conduct presentations and demonstrations to promote product benefits.Sales Forecasting & Reporting: Prepare regular sales forecasts, reports, and updates for senior management, highlighting achievements, challenges, and action plans.Market Intelligence: Monitor industry trends, competitor activities, and customer feedback to inform sales strategies and maintain a competitive edge.Desired QualificationsEducational Background: Bachelors degree in Civil Engineering, Construction Management, or related field. An MBA in Marketing is a plus.Experience: Minimum of 3-6 years in sales within the construction industry, with a proven track record of achieving sales targets.Industry Knowledge: Experience with construction materials, building products, or civil engineering solutions is highly preferred.Communication Skills: Excellent verbal and written communication skills, with the ability to present and negotiate effectively.Travel Willingness: Must be willing to travel extensively across India to meet clients and oversee project sites.

We are looking for a CRM Specialist to manage and optimize our customer relationship management systems. Responsibilities include implementing CRM strategies, analyzing customer data, improving customer engagement, and supporting sales and marketing campaigns. The ideal candidate has experience with CRM platforms (e.g., Salesforce, HubSpot), strong analytical skills, and a customer-focused mindset.

Corporate & Direct sales of Banking automation & Office furnitures

We have vacant of 36 Airport Guest Relationship Executive Jobs in Guwahati, Siliguri, Darjeeling, Koch Bihar, Jalpaiguri, Kolkata South, Kolkata, Diamond Harbour, South 24 Parganas, Nalanda, Jhajha, Jamui, Nadia, for Freshers Educational Qualification : Higher Secondary, B.A Skill Customer Relationship, Airport Operation, Guest Handling, Passenger Handling etc.

Customer acquisition. Meet sales target. Service to existing customer. Claims settlement

Job Openings for 40 Air Ticketing Executive Jobs for Freshers in Kolkata, Darjeeling, Siliguri, Dehradun, Haridwar, Rishikesh, Lucknow, Kanpur, Varanasi, Udaipur, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Sc with Good knowledge in Customer Relationship, Air Ticketing, Ticket Booking etc.

We are looking for a motivated and dynamic Sales Executive with a strong understanding of interior and exterior design solutions to join our growing team. The ideal candidate will be responsible for generating leads, meeting clients, and closing deals for interior/exterior projects including modular kitchens, wall dcor, outdoor facades, cladding, landscaping, and related products/services.

Giving loan to borrowers and collection,Must have bike and driving license,residential job, weekly holidays .on time salary with PF,ESI,Gratuity,Incentive ,Promotion .

Job Openings for 20 Customer Support Executive Jobs for Freshers in Guwahati, Shillong, Dima Hasao, Assam, Siliguri, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc with Good knowledge in Customer Relationship, Outbound Calling, Customer Management, Cold Calling, Customer Service, Customer Handling etc.

Ground staff, also known as ground crew or airport staff, ensure the safety and comfort of passengers at the airport. They work in shifts and perform a variety of tasks, including passenger service, baggage handling, and aircraft preparation.

As an Airport Customer Service Associate based in Siliguri, you will play a vital role in ensuring a smooth and pleasant experience for travelers at the airport. Your primary responsibilities will include:- **Welcoming Passengers**: Greet passengers as they arrive, offering a friendly and professional first impression of the airport.- **Check-in Assistance**: Help passengers with the check-in process, ensuring all necessary documents are collected and the process runs smoothly.- **Baggage Handling**: Assist passengers with their baggage, providing information on weight limits and secure handling procedures.- **Information Desk Support**: Manage the information desk, answering queries about flights, airport facilities, and local services, providing clear and accurate information.- **Conflict Resolution**: Address and resolve passenger complaints or issues calmly and effectively, promoting a positive airport experience.- **Collaboration with Team**: Work closely with other airport staff and departments to ensure coordinated and efficient service delivery.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable demeanor is essential, along with the ability to work under pressure in a fast-paced environment. Basic computer skills for processing check-ins and managing inquiries will be beneficial. A positive attitude and willingness to assist others will help you thrive in this customer-centric role. Prior experience is not required, making this an excellent opportunity for recent school graduates.

As an Air Traffic Controller, your primary responsibility will be to oversee and manage the safe and efficient movement of aircraft in the air and on the ground. - **Monitor Air Traffic:** You will watch the arrival and departure of flights using radar and other tools to ensure that aircraft are safely spaced apart.- **Communicate with Pilots:** You will provide pilots with essential instructions and updates about weather conditions, flight paths, and airport traffic, ensuring their safety and proper navigation.- **Manage Takeoffs and Landings:** You will coordinate and direct aircraft during their takeoff and landing phases, ensuring that these critical operations happen without delays or conflicts.- **Handle Emergencies:** In case of an emergency, you will be responsible for making quick decisions, guiding pilots to the safest options and helping to avoid accidents.- **Maintain Records:** You will keep accurate records of flights, including times and details of landings and departures, which are crucial for safety checks and reports.To succeed in this role, you should possess excellent communication skills to convey clear instructions to pilots and colleagues. Attention to detail is essential, as small errors can lead to significant incidents. You must also be able to perform under pressure, as the job involves quick decision-making in a fast-paced environment. A strong understanding of aviation rules and the ability to use technology effectively is expected, even if you are new to the field.

We are looking for 3 Key Relationship Manager Posts in Siliguri, with deep knowledge in Direct Sales, Customer Management, Claims Processing and Required Educational Qualification is : B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.E, B.Tech, LLB

A ticketing executive manages ticketing systems and customer service for travel and events. They may work with domestic and international travel, and may book and issue tickets for air travel.