As an Air Ticketing Executive, you will be responsible for assisting customers with their travel arrangements, primarily focusing on air travel. Your role will involve booking airline tickets, providing travel information, and ensuring a smooth customer experience.
**Key Responsibilities:**
- **Ticket Booking:** Accurately book airline tickets for customers based on their travel preferences and requirements, ensuring timely confirmations.
- **Customer Service:** Interact with clients to understand their travel needs, answering queries and resolving any issues related to bookings or modifications.
- **Fare Calculation:** Calculate airfares and provide price quotes to customers, ensuring they are informed about any additional fees or charges.
- **Reservation Management:** Manage and update existing reservations, making changes as requested by the clients while ensuring compliance with airline policies.
- **Documentation:** Prepare necessary travel documents and confirmations needed for passengers, ensuring accuracy and prompt delivery.
- **Collaboration with Airlines:** Maintain strong communication with airline partners to stay updated on policies, promotions, and available routes.
Required skills and expectations include:
- Strong communication skills to effectively interact with customers and understand their requirements.
- Basic computer knowledge, especially in ticketing software, to efficiently manage bookings and reservations.
- Attention to detail to ensure accuracy in bookings and documentation.
- Ability to work well under pressure, especially during peak travel seasons.
- A proactive attitude and willingness to learn about new tools and systems related to air travel.
Experience
0 - 1 Years
No. of Openings
34
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab
Face Interview Location
KOLKATA