Job Vacancies in Siliguri

We are looking for a dedicated Customer Relationship Executive to join our team in Siliguri. This role involves building strong relationships with customers to enhance their experience and satisfaction.Key Responsibilities:1. **Customer Interaction**: Communicate with customers via phone, email, or face-to-face to understand their needs, address inquiries, and resolve issues promptly.2. **Relationship Building**: Develop and maintain long-term relationships with clients to foster loyalty and encourage repeat business through personalized service.3. **Feedback Management**: Gather customer feedback and insights to identify areas for improvement and communicate relevant information to management.4. **Sales Support**: Assist the sales team by providing them with necessary customer information and helping them understand customer preferences.5. **Reporting**: Track and report on customer interactions, feedback, and issues to ensure accurate records and facilitate better service.Required Skills and Expectations:The ideal candidate should have a graduate degree and 2-8 years of relevant experience in customer service or relationship management. Strong communication skills are crucial, along with the ability to handle difficult situations with professionalism. Problem-solving abilities and a proactive approach to customer service are essential. Familiarity with CRM software is advantageous. A friendly and positive attitude towards customers will greatly enhance customer satisfaction and loyalty. Being a team player and having a strong work ethic is expected in this full-time role.

As a Creative Head, you will lead and inspire a team to develop innovative and effective creative strategies that align with the companys goals. Your role is crucial in ensuring that our brand stands out in the market.**Key Responsibilities:**- **Lead Creative Projects:** Oversee the entire creative process from brainstorming to execution, ensuring that all creative outputs meet quality standards and align with brand identity.- **Inspire and Guide Team:** Mentor and motivate team members to encourage creativity and collaboration, fostering an environment where new ideas can flourish.- **Develop Creative Strategies:** Formulate comprehensive creative strategies based on market research and trends to enhance our brand presence and engage target audiences effectively.- **Collaborate with Other Departments:** Work closely with the marketing, sales, and product teams to ensure creative solutions align with business objectives and enhance overall campaigns.- **Manage Budgets:** Monitor and manage creative project budgets to ensure efficient use of resources while maintaining high-quality output.**Required Skills and Expectations:**A strong candidate will have 3 to 7 years of experience in a creative role, preferably in a leadership position. A Bachelors degree in a relevant field is essential. You should possess exceptional creative thinking and problem-solving skills, alongside excellent communication and interpersonal abilities. Proficiency in design software and tools, along with a robust understanding of branding and marketing principles, is crucial. A passion for staying updated with industry trends and a keen eye for detail will set you apart.

We are looking for an Airport Information Desk Executive to assist travelers at our information desk in Siliguri. This role is ideal for individuals eager to start their careers in the hospitality and travel industry.As an Airport Information Desk Executive, your key responsibilities will include:1. **Providing Information**: You will greet travelers and provide them with accurate information about flights, baggage services, and airport facilities, ensuring they have a smooth and pleasant experience.2. **Assisting Passengers**: You will help passengers with queries, direct them to the right terminals, and provide guidance on airport procedures, making their travel experience easier.3. **Handling Complaints**: You will listen to traveler concerns and complaints with patience, aiming to resolve issues promptly and professionally to maintain customer satisfaction.4. **Coordinating with Staff**: You will work closely with other airport staff and departments to ensure effective communication and smooth operations, thereby enhancing passenger experiences.To succeed in this role, a positive attitude and excellent communication skills are essential. You should be friendly, approachable, and able to work well under pressure. Basic computer skills are beneficial for managing information requests. Candidates should have at least completed the 10th grade, and previous experience is not necessary, making this a perfect entry-level position for motivated individuals. Your willingness to help and provide excellent customer service will greatly impact the travel experience of all passengers.

As a Front Desk Officer, you will be the first point of contact for visitors and clients, making your role crucial for creating a positive impression of the company. Your responsibilities will include:- **Welcoming Visitors**: Greet and assist guests as they arrive, ensuring they feel valued and comfortable.- **Managing Calls**: Answer incoming phone calls, directing them to the appropriate staff members or departments while maintaining a polite and professional tone.- **Scheduling Appointments**: Organize and manage appointment calendars for team members, ensuring efficient use of time and resources.- **Handling Inquiries**: Respond to questions from visitors or callers about the organizations services, directing them to the right sources of information as needed.- **Maintaining Records**: Keep accurate records of visitors and calls, as well as maintaining front desk logs, to ensure smooth operations.- **Assisting with Administrative Tasks**: Perform basic office duties such as filing, data entry, and managing office supplies to support the team effectively.To be successful in this role, you should have a friendly demeanor and strong communication skills. A minimum education level of 12th pass is required, along with a willingness to learn and adapt. Previous experience is not mandatory, but candidates with 0 to 2 years of experience in customer service or office settings will have an advantage. Being organized, detail-oriented, and capable of multitasking is essential to excel in a fast-paced environment. Additionally, proficiency in basic computer skills is beneficial.

We are looking for a Senior Quality Controller based in Siliguri, India, with 5 to 10 years of experience. The ideal candidate will ensure that our products meet high quality standards and regulatory requirements.Key Responsibilities:- Quality Checks: Perform regular inspections of products and processes to ensure compliance with quality standards. This involves examining samples and collecting data to identify areas for improvement.- Documentation: Maintain accurate records of quality control processes and outcomes. Well-organized documentation is crucial for tracing issues and ensuring accountability.- Team Training: Train and support staff in quality control procedures. Sharing knowledge and best practices with team members enhances overall quality control efforts.- Problem Solving: Identify quality issues and help develop solutions. You will collaborate closely with production teams to address any concerns promptly.- Regulatory Compliance: Ensure that all products meet applicable regulations and standards. Staying updated on industry standards is essential for maintaining compliance.Required Skills and Expectations:The ideal candidate should possess a diploma in a relevant field and have strong analytical skills to assess product quality effectively. Attention to detail is critical, as is the ability to communicate clearly with team members. Prior experience leading teams or projects in a quality control setting is highly valued. The candidate should be proactive in recognizing potential issues and motivated to improve processes continuously.

We are looking for a passionate and experienced Interior Design Faculty to join our academic team and inspire the next generation of interior designers.EligibilityBachelor's or Master's Degree in Interior Design or related fieldMinimum 2 years of teaching or industry experienceStrong portfolio showcasing interior design projectsExcellent communication and mentoring skillsKey ResponsibilitiesDeliver theoretical and practical classes in Interior DesignTeach subjects such as Space Planning, Furniture Design, Building Materials, Lighting Design, CAD & 3D Visualization, Sustainable Design, and Professional PracticeGuide students in projects, portfolios, internships, and competitionsConduct assessments, maintain academic records, and support curriculum developmentOrganize workshops, guest lectures, industry visits, and exhibitionsParticipate in academic, administrative, and student development activities

Job Summary:We are seeking a dynamic and motivated Sales Executive to join our showroom team. The ideal candidate will be responsible for assisting walk-in customers, following up on sales inquiries,Generating new leads and achieving monthly sales targets. This role requires excellent communication, negotiation skills, and a passion for automobiles and willing to do field job.Key Responsibilities: Field visit and generate potential lead from market. Use of digital Social Media platforms to generate leads. Greet and assist customers, understand their vehicle requirements, and provide suitable options. Conduct detailed product presentations, test drives, and vehicle feature demonstrations. Maintain up-to-date knowledge of the used car inventory, pricing, financing options, and industry trends. Handle inquiries via phone, WhatsApp, email, and showroom visits. Prepare and present quotations, finance deals, and negotiate pricing to close sales. Ensure proper documentation and coordinate with back-office for loan, insurance, and RTO formalities. Achieve monthly sales targets and contribute to team goals. Follow up with potential leads and maintain customer relationships for repeat business and referrals. Maintain records of all leads, follow-ups, and customer interactions. Attend daily sales meetings, training, and dealership events as required.Key Skills & Competencies:Strong communication and interpersonal skills.Good negotiation and closing skills.Customer-centric attitude.Ability to work under pressure and achieve targets.Qualification & Experience:Minimum H.S. Pass / Graduate (Preferred)1-3 years of experience in automobile sales (used or new car dealership preferred)Freshers with good communication skills and passion for sales can also apply.Candidates with Two Wheeler and valid License Preferred.

Job Title: Social Media Posting ExecutiveLocation: Siliguri (On-Site)Job Type: Full-TimeWorking Hours: 10:00 AM - 7:00 PM (Monday to Saturday)

We are looking for a highly organized and proactive Office Coordinator to act as the bridge between clients and internal teams. The ideal candidate will be responsible for understanding client requirements, coordinating with different departments, assigning tasks to designers and video editors, and ensuring projects are completed on time. The candidate should be able to manage multiple tasks simultaneously and maintain smooth communication across teams.Key ResponsibilitiesCoordinate with clients to understand their requirements and project expectations.Communicate client requirements clearly to designers, video editors, and other team members.Assign tasks to the respective teams based on project requirements and priorities.Coordinate regularly with Social Media Executives and Team Leaders to ensure smooth project execution.Track project progress and follow up with team members to ensure timely completion.Manage multiple projects and deadlines simultaneously.Maintain project trackers, task updates, and daily work reports.Ensure effective communication between clients and internal teams.Escalate delays or project-related issues to management when necessary.Support smooth day-to-day workflow and ensure timely delivery of client projects.RequirementsBachelor

Job Summary:We are seeking a detail-oriented and research-driven Content Writer to create informative, engaging, and SEO-friendly content for websites and digital platforms. The ideal candidate should have strong research skills and the ability to produce long-form content aligned with business goals.Key Responsibilities:Write and edit blogs, articles, website content, and long-form materials.Create SEO-optimized content using relevant keywords.Conduct research to ensure content accuracy and originality.Maintain content calendars and meet deadlines.Update and optimize existing content for better performance.Collaborate with SEO and marketing teams to align content strategies.Required Skills & Qualifications:Strong writing, editing, and proofreading skills.Understanding of SEO fundamentals and content optimization.Good research and analytical skills.Ability to write in a clear, structured, and reader-friendly manner.Bachelor

Branch Operations Executive - Axis Bank Job RoleA Branch Operations Executive (BOE) at Axis Bank is responsible for ensuring smooth day-to-day branch operations while delivering excellent customer service and maintaining compliance with banking regulations.Key ResponsibilitiesHandle customer account opening, KYC verification, and account maintenance.Process cash and non-cash transactions (cheque clearing, NEFT, RTGS, IMPS, DD, etc.).Assist customers with debit cards, cheque books, internet banking, and mobile banking services.Ensure accurate documentation and compliance with RBI and bank policies.Maintain branch records, reports, and operational registers.Resolve customer queries and provide prompt service.Support branch audits and operational risk management.Coordinate with branch staff to ensure smooth daily operations.EligibilityGraduate in any discipline (Freshers can apply).Good communication and customer service skills.Basic knowledge of banking operations and MS Office.Attention to detail and accuracy in documentation.

Key ResponsibilitiesWelcome customers and visitors in a professional manner.Understand customer requirements and guide them to the appropriate banking service.Manage the customer waiting area and maintain the visitor register.Assist customers with account opening forms, KYC documentation, and other basic banking processes.Provide information about bank products and services such as savings accounts, current accounts, fixed deposits, loans, credit cards, and digital banking.Coordinate appointments with Relationship Managers or Branch Operations staff.Resolve basic customer queries or escalate complex issues to the concerned department.Support branch administration and maintain proper records.Promote digital banking services such as mobile banking, internet banking, ATM usage, and UPI.EligibilityQualification: Graduate in any discipline (preferred).Experience: Freshers and experienced candidates can apply.Good communication and interpersonal skills.Basic computer knowledge (MS Office and email).Customer-oriented attitude with a professional appearance.

We are looking for an experienced Human Resource Manager to lead our HR team in Siliguri, India. The ideal candidate will have 5 to 10 years of HR experience and a post-graduate degree. This role requires a strong leader who is passionate about developing talent and enhancing workplace culture.Key responsibilities include:1. **Recruitment and Selection**: Oversee the hiring process, including developing job descriptions, screening candidates, conducting interviews, and making hiring decisions to ensure we attract top talent.2. **Employee Development**: Create and implement training and development programs that enhance employee skills and career growth, fostering a culture of continuous improvement.3. **Performance Management**: Develop performance appraisal systems that encourage employee feedback and communication, helping to align individual contributions with company objectives.4. **Employee Relations**: Address employee concerns and implement policies that promote a positive workplace environment, ensuring all employees feel heard and supported.5. **Compliance and Policies**: Ensure adherence to labor laws and regulations, and update company policies accordingly to maintain a fair and inclusive workplace.Required skills and expectations include strong leadership capabilities, excellent communication skills, and the ability to develop and implement HR strategies that align with business goals. The HR Manager should demonstrate compassion, decisiveness, and a strategic mindset, while also possessing a comprehensive knowledge of HR best practices and employment laws. The ideal candidate will be a motivated self-starter who thrives in an office environment.

We are seeking an experienced Purchase Manager to join our team in Siliguri. This role involves overseeing procurement activities and ensuring that the company obtains the best quality products at competitive prices.Key Responsibilities:1. **Supplier Management**: Identify and evaluate potential suppliers, negotiate contracts, and establish strong relationships to ensure service continuity and quality.2. **Purchase Planning**: Assess the companys needs and develop purchasing strategies that align with budgetary goals, ensuring timely procurement of goods and services.3. **Inventory Control**: Monitor inventory levels and coordinate with warehouse operations to maintain optimal stock levels, preventing shortages or overstock situations.4. **Cost Analysis**: Analyze market trends and pricing to make informed decisions on purchasing, striving to reduce costs while maintaining quality.5. **Documentation and Compliance**: Ensure all purchasing processes comply with company policies and legal regulations, maintaining accurate records of purchases and supplier agreements.Required Skills and Expectations:Candidates should possess a post-graduate degree and have 5 to 10 years of relevant experience in procurement or supply chain management. Strong analytical skills are essential for making data-driven decisions. Excellent negotiation and communication abilities are crucial for successful supplier interactions. The ideal candidate should demonstrate leadership skills and the ability to work effectively within a team environment. A proactive approach to problem-solving and strong organizational skills are also important for managing priorities in a fast-paced workplace.

ob SummaryWe are looking for a skilled and creative Hairstylist to provide professional hair care services to clients. The ideal candidate should be passionate about beauty, updated with the latest hair trends, and capable of delivering excellent customer service.Key ResponsibilitiesProvide hair cutting, styling, coloring, rebonding, smoothening, and hair treatment services.Consult clients to understand their hair needs and suggest suitable styles or treatments.Maintain cleanliness and hygiene of workstations and tools.Recommend salon products and after-care routines to clients.Stay updated with current hairstyle trends and techniques.Build and maintain strong customer relationships.Manage appointments and ensure timely service delivery.RequirementsProven experience as a Hairstylist or Hairdresser.Knowledge of modern hair styling and coloring techniques.Good communication and customer handling skills.Professional appearance and positive attitude.Certification in cosmetology or hairstyling is preferred.Ability to work on weekends and flexible shifts.Skills RequiredHair Cutting & StylingHair ColoringSmoothening/RebondingClient ConsultationCustomer ServiceTime ManagementSalary & BenefitsAttractive Salary + IncentivesFriendly Work EnvironmentCareer Growth OpportunitiesTraining & Skill Development

As a Nail Artist, you will create beautiful and creative nail designs while providing excellent customer service. Your role will involve the following responsibilities:- **Nail Artistry**: You will design and paint nails with various techniques, including nail polish, gel, and acrylics to create unique and stylish looks for clients.- **Manicures and Pedicures**: You will perform basic nail care services, ensuring clients enjoy a relaxing experience while having their nails cleaned, shaped, and pampered.- **Client Consultation**: You will discuss ideas and preferences with clients to understand their desired nail styles and suggest suitable options to enhance their beauty.- **Sanitation and Hygiene**: You must maintain a clean and sanitary work environment, ensuring all tools and equipment are properly sterilized to safeguard client health.- **Product Knowledge**: Understanding different nail products and techniques is essential. You will stay updated on trends and recommend suitable products to clients.- **Building Client Relationships**: You will establish and nurture relationships with clients, encouraging repeat business through exceptional service and quality work.To succeed in this role, you must possess strong artistic skills and an eye for detail. Good communication skills are essential to interact effectively with clients. Prior experience as a Nail Artist is preferred, and you should have a passion for beauty and creativity. Reliability, professionalism, and the ability to work in a fast-paced environment are critical for this position.

We are seeking a dedicated Admission Counsellor to facilitate the enrollment process for prospective students. This role is crucial in guiding applicants through their educational journey and ensuring a smooth transition into our institution.Key responsibilities include:1. **Counseling Prospective Students**: Engage with potential students to understand their academic goals and provide personalized guidance on course selection and admission requirements.2. **Conducting Information Sessions**: Organize and conduct presentations and workshops to inform students and parents about available programs, the application process, and financial aid options.3. **Application Processing**: Assist students in completing their application forms and collecting necessary documents, ensuring accuracy and compliance with admission policies.4. **Follow-Up Communication**: Maintain regular communication with applicants to address questions and concerns, providing updates throughout the application process.5. **Building Relationships**: Develop and maintain positive relationships with schools and educational institutions to promote our programs and attract potential students.Required skills and expectations include:- A graduate degree and relevant experience of 1 to 7 years in an educational setting or counseling role.- Strong communication and interpersonal skills to effectively engage with diverse audiences.- Ability to work independently while also being a collaborative team member.- A proactive approach to problem-solving and customer service.- Proficiency in using computers and management software for tracking applications and communications.We are looking for a motivated individual who is passionate about education and eager to support students in achieving their academic aspirations.

Job Purpose:To lead and manage the sales team. Drive car sales, meet monthly sales targets, maintain customer satisfaction, and ensure growth in revenue through strategic planning and effective execution.Key Responsibilities:Achieve monthly and annual sales targets.Develop and implement effective sales strategies to increase vehicle sales.Monitor daily sales activities and guide the sales team accordingly.Analyzing market trends and identifying sales opportunities.Looking after marketing campaigns & co-ordinating Social Media TeamTeam Leadership:Recruit, train, and mentor sales executives.Conduct regular team meetings, performance reviews, and skill development sessions.Set individual targets for the sales team and monitor their performance.Training & motivating everyone about teamwork and also plan sales for every individualCustomer Handling:Ensure a high level of customer satisfaction and positive experience.Handle high-value or complex customer negotiations.Address customer queries, complaints, and ensure timely resolution.Inventory & Pricing:Maintain optimal inventory of used cars. Entire stock management (90 days cycle)Coordinate with procurement teams for optimum inventory management.Monitoring vehicle pricing and profitability.Marketing & Business DevelopmentWork with the marketing team to plan and execute sales promotions and campaigns.Support digital and offline lead generation efforts.Relationship building with OEM

Job Opening Housekeeping Staff (Male)THY SOULMATE A Cluster of Homestays, North Bengal Location: Rishyap / Lava, Kalimpong District, North BengalTHY SOULMATE is a group of beautiful nature homestays located in the scenic hills of Rishyap and Lava. We are currently looking for a dedicated and responsible Male Housekeeping Staff, preferably from Midnapur District, who can assist with daily homestay operations and maintain cleanliness standards. Job ResponsibilitiesThe selected candidate will be responsible for supporting the smooth operation of the homestay, including:Cleaning and maintaining guest rooms, bathrooms, and common areasChanging bed sheets, pillow covers, towels, and ensuring rooms are properly prepared before guest check-inMaintaining overall hygiene and cleanliness of the homestay propertyAssisting guests politely with basic needs during their stayHelping with basic homestay tasks such as serving tea/food when requiredSupporting the homestay manager with daily operational activitiesReporting any maintenance or repair issues immediatelyEnsuring guests experience a comfortable and welcoming stay Candidate RequirementsMale candidate preferredPreferably from Midnapur DistrictHonest, disciplined, and hardworkingAbility to work in a hill station environmentBasic understanding of cleanliness and hospitalityPrior experience in hotel, resort, or homestay housekeeping will be an advantage (not mandatory) Salary & BenefitsSalary: 7,000 per monthAccommodation: Can be provided at the homestayFriendly working environment in a peaceful hill destination How to ApplyInterested candidates can contact via Call or WhatsApp for more details.

We are looking for passionate and customer-focused Beauty Therapists to join our Hair & Skin Clinics. Whether you're an experienced professional or a fresher, this is a great opportunity to build your career in the beauty and wellness industry. Diploma/Certification in Beauty Therapy, Cosmetology, or Related Field Fresher & Experienced Both Can Apply.

As an Airport Ticketing Executive, you will play an important role in ensuring a smooth travel experience for passengers at the airport. Your primary responsibilities will include:- **Ticket Sales:** Handle ticket bookings for various airlines, ensuring passengers receive accurate information and assistance with their travel plans.- **Customer Service:** Provide friendly and professional service by addressing passenger inquiries and resolving any issues related to tickets and travel.- **Check-In Support:** Assist passengers during the check-in process to ensure they have the correct documentation and understand their travel itinerary.- **Financial Transactions:** Process payments for ticket purchases, refunds, and other services, ensuring accuracy in transactions and adherence to financial guidelines.- **Information Update:** Keep passengers informed about flight schedules, delays, and changes, ensuring they have the latest travel information.- **Documentation Verification:** Check travel documents such as passports and visas to confirm eligibility for travel and comply with airline regulations.To succeed in this role, you should possess good communication skills to interact effectively with passengers. Attention to detail is essential for accurate ticketing and transactions. Since this position is open to freshers, a willingness to learn and adapt in a fast-paced environment is important. Basic computer skills are necessary for managing ticketing systems. A positive attitude and a commitment to exceptional customer service will help ensure a pleasant experience for all travelers.