We are seeking an Air Ticketing Staff member to join our team in Siliguri. This is a full-time office-based position suitable for individuals with a minimum of one year of experience in ticketing or a related field.
**Key Responsibilities:**
- **Ticket Booking:** Handle flight bookings for customers by using reservation systems, ensuring accurate and timely processing of requests.
- **Customer Service:** Provide excellent customer support by addressing inquiries, resolving issues, and offering travel advice to enhance the customer experience.
- **Payment Processing:** Manage ticket payments by verifying transactions and ensuring that all financial procedures are followed accurately.
- **Documentation:** Prepare and issue tickets and related travel documents while ensuring compliance with airline regulations and policies.
- **Coordination:** Liaise with airlines and travel partners to confirm flight availability and schedules, ensuring customers receive the best options for their travel needs.
**Required Skills and Expectations:**
The ideal candidate should have strong communication skills to interact effectively with customers and team members. Basic computer proficiency is necessary for operating ticketing software and managing bookings. An understanding of airline policies and ticketing procedures is essential. Candidates should demonstrate attention to detail to prevent errors in bookings and financial transactions. A positive attitude and a willingness to learn and adapt in a fast-paced environment are also vital. Lastly, punctuality and reliability are key traits we value in our team members.
Experience
1 Years
No. of Openings
49
Education
10th Pass
Role
Air Ticketing Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab, FRESHER
Face Interview Location
kolkata