Customer Relationship Job Vacancies in Sonitpur

We are seeking a Back Office Manager to oversee daily operations and ensure efficient processing of administrative tasks in our office in Tezpur, Sonitpur. This role is ideal for individuals with 0 to 1 year of experience and requires at least a 12th-grade education.Key responsibilities include managing office communications, where you will handle email and phone inquiries promptly and professionally. You will also maintain organized filing systems, ensuring that documents are easily accessible. Supporting the team with data entry and record-keeping will be essential to guarantee accurate information flow.Another critical duty will be coordinating schedules and meetings, assisting in planning and organizing events as needed. Additionally, you will be responsible for tracking office supplies inventory, ensuring that all necessary materials are stocked and available.The ideal candidate should possess strong organizational skills and attention to detail to manage multiple tasks effectively. A proactive approach to problem-solving and the ability to work within a team is crucial for success. Basic computer skills and familiarity with office software will be advantageous. Good communication skills are necessary, as you will be interacting with various departments and clients regularly. We are looking for someone who is reliable, eager to learn, and ready to contribute to a supportive work environment. If you have a positive attitude and a commitment to excellence, we encourage you to apply.

- Develop and implement effective sales strategies to meet revenue goals and expand the company's market share in the construction industry.- Identify new business opportunities, including potential clients, partnerships, and markets.- Lead efforts to acquire new clients, including contractors, developers, architects, and other stakeholders in the construction industry.- Maintain and nurture relationships with existing clients, ensuring high levels of customer satisfaction and repeat business.- Manage and motivate the sales team, setting clear sales targets, performance expectations, and KPIs.- Provide coaching, training, and ongoing support to team members to enhance their sales skills and knowledge of the construction industry.- Oversee the preparation of proposals, bids, and tenders for construction projects, ensuring all client requirements are addressed.- Conduct in-depth market research to identify potential business opportunities in the construction sector.- Develop and maintain accurate sales forecasts to track progress toward revenue targets.- Prepare and present sales reports to senior management, providing insights on performance, challenges, and opportunities for growth.- Work with the finance department to develop budgets for sales activities and projects.- Coordinate with the marketing team to develop promotional materials and campaigns that support sales objectives.- Gather and analyze customer feedback to improve the companys products, services, and overall customer experience.- Represent the company at industry events, trade shows, conferences, and networking events to build relationships with potential clients and partners.- Oversee the negotiation and signing of contracts and agreements with clients, ensuring all terms are clearly defined and mutually agreed upon.- Identify potential risks in the sales process or with specific clients and take proactive steps to mitigate them.

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

1. Develop and implement effective sales strategies to meet or exceed revenue and sales targets for real estate projects.2. Identify and capitalize on market opportunities to expand the companys client base and project sales.3. Lead, mentor, and motivate the sales team to ensure consistent performance and achievement of sales objectives.4. Cultivate and maintain strong relationships with key clients, investors, and real estate agents to drive long-term business growth.5. Manage the entire sales cycle, from lead generation and qualification to contract finalization and post-sale follow-up.6. Collaborate with the marketing team to develop and execute promotional campaigns, advertisements, and branding efforts for real estate projects.7. Conduct ongoing research on market conditions, customer preferences, and competitor offerings to inform sales strategies and project positioning.8. Prepare detailed sales reports, forecasts, and performance analyses for senior management.9. Oversee contract negotiations with clients, ensuring favorable terms for the company while maintaining positive customer relationships.10. Work with project managers, developers, and operations teams to ensure alignment between sales expectations and project delivery.11. Organize ongoing training programs to keep the sales team updated on new real estate projects, sales techniques, and market trends.12. Ensure a seamless onboarding process for new clients, guiding them through paperwork, project details, and timelines.13. Develop and manage sales budgets for each project, ensuring cost-effective allocation of resources for promotional and operational activities.