Customer Relationship Job Vacancies in Shillong

We are seeking an Air Ticketing Executive to join our dynamic team in Shillong. This role is ideal for individuals passionate about travel and customer service, with a keen interest in the airline industry.Key responsibilities include managing flight bookings, where you will assist customers in selecting flights based on their preferences. You will also issue tickets, ensuring accuracy and efficiency in the process. Handling customer queries is a crucial part of the role, as you will provide information about flight schedules, fares, and any changes or cancellations. Maintaining records is important for tracking transactions and supporting smooth operations. Collaboration with airlines and travel agencies will be necessary to stay updated on promotions and policies. Candidates should be confident communicators with a focus on customer service. Attention to detail is essential to ensure ticketing accuracy. Basic computer skills are required, as you will be using software to manage bookings and records. Strong organizational skills will help you manage multiple tasks efficiently, and a willingness to learn and adapt in a fast-paced environment is crucial. A minimum of a 12th-grade education is necessary, and prior experience in travel and tourism, while not mandatory, is a plus. This full-time position requires you to work from our office in Shillong. If you are ready to start your career in the travel industry, we encourage you to apply.

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

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1. Collaborate with engineering, production, and R&D teams to understand the technical requirements of projects or products.2. Liaise with commercial teams (sales, marketing, finance, procurement) to align business goals with technical capabilities.3. Act as the primary point of contact between technical teams and clients or stakeholders.4. Assist in the preparation of proposals, tenders, and quotations by incorporating both technical and commercial aspects.5. Ensure that all technical requirements are addressed in bids and that commercial aspects, such as pricing, margins, and delivery schedules, are competitive.6. Provide technical input to support sales activities and presentations.7. Negotiate contracts and agreements with clients, suppliers, and subcontractors, ensuring that both technical and commercial terms are favorable.8. Ensure that the terms of contracts are compliant with both legal and organizational standards.9. Monitor contract performance and ensure that project deliverables meet agreed technical and commercial expectations.10. Assist in the management of technical projects, ensuring they are delivered on time, within budget, and to specification.11. Track project progress and ensure that technical issues are addressed promptly to avoid delays.12. Collaborate with other departments to ensure smooth execution of project deliverables.13. Maintain strong relationships with clients, ensuring customer satisfaction with both the technical and commercial aspects of the projects.14. Act as a liaison to resolve any technical issues or concerns raised by clients.15. Provide ongoing support and solutions to meet clients' evolving needs.16. Conduct market research to understand customer requirements, industry trends, and competitor offerings.17. Identify new business opportunities and potential clients by analyzing market needs.18. Help define pricing strategies based on technical and market data to ensure competitiveness.

Hiring for 24 Customer Service Representative Jobs in Guwahati, Shillong, Barpeta, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Customer Relationship, Customer Service, Voice Process etc.

Hiring for 15 Back Office Manager Jobs in Guwahati, Bongaigaon, Assam, Shillong, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Customer Relationship, Time Management, Community Development, Communication System, Data Management etc.

We are looking for 25 Customer Service Representative Posts in Guwahati, Shillong, Dimapur, Silcha, Cachar, Karimganj, Assam, Badarpur, Karimganj, with deep knowledge in Customer Relationship, Internal Communication, Outbound Calling and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com