As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel plans. Your responsibilities will include:
- Booking Airline Tickets: Responsible for reserving flights for customers by using booking systems to find the best options based on their preferences and requirements.
- Customer Assistance: Provide information to customers regarding flight schedules, fares, and travel policies, ensuring they have all necessary details for their journey.
- Handling Inquiries: Address and resolve customer queries and concerns related to ticketing and online bookings, ensuring a high level of customer satisfaction.
- Processing Payments: Manage and complete ticket purchases by processing payments accurately, maintaining financial integrity in all transactions.
- Updating Records: Keep accurate records of bookings and customer interactions in the system for future reference and use by the team.
To succeed in this role, candidates should possess the following skills and qualities:
- Communication Skills: Strong verbal and written communication skills are essential for interactions with customers and team members.
- Attention to Detail: Ability to accurately process information and bookings without errors is crucial in this fast-paced environment.
- Customer Service Orientation: A friendly and helpful attitude towards customers is important for providing exceptional service.
- Basic Computer Skills: Proficiency in using computers and common software applications is necessary for booking and record-keeping.
- Team Player: Willingness to collaborate with colleagues and help create a positive work environment.
Candidate should ideally have completed at least a 10th-grade education, although prior experience in ticketing is not required.
Experience
0 - 1 Years
No. of Openings
88
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 37 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata