Customer Care Job Vacancies in Purana Kanpur

Job Openings for 30 customer service management Jobs for Freshers in Mumbai,Prayagraj,Delhi,Lucknow,Pune,Mahalakshmi Park, Ahmedabad,Purana Kanpur,Kangra,Communication Advisor,Social Media Manager, having Educational qualification of : Higher Secondary with Good knowledge in Communication Advisor,Social Media Manager etc.

We need candidates for the post of CSR for International BPO immediately. Please call us now at below number to schedule your interview.Post: Customer Support RepresentativeProcess: Outbound Customer SupportSalary: Upto-20,000Experience1 year or more in International BPOShift: US & UKSkill: Excellent with EnglishWeek off: Saturday, Sunday .Job Location: Neelkanth Market, Near Ramadevi Bypass, KanpurName: ARPITA NIGAMSkills#Bpo, #Call Center, #Voice Process, #International Call Center, Kpo, US & UK Shift, # Customer Support, #Customer Service, #Customer Support Executive, #Customer Care Executive, Customer CareExperience1.00-3.00 Yearsintermediate LevelAssociateIndustryOutsourcing/OffshoringEmployment TypeFULL TIME

Looking for tele callers and field executive to work with Just dial. They need to work for business offerings by just dial and can work passionately to improve business output

1. Generate Sales and should be Targets oriented. 2. Resolve customer queries and provide proper information to Customer/ Clients3. Keeping records of calls and relevant details. 4. Keeping records related Sales & Closer5. Updating Customer/ Clients details6. Customer Satisfaction7. On-call closure and proper follow up8. Ensure the call quality9. Reduce turnaround time10 Team Management

We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.

We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

Position Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via phone, email, live chat, or social mediaProvide accurate, timely, and empathetic support to resolve customer issuesTroubleshoot basic technical issues and escalate complex problems when necessaryMaintain detailed records of customer interactions in the CRM systemFollow company procedures and service standards to ensure consistencyCollaborate with internal teams to find customer-focused solutionsEducate customers about products, services, and best practicesGather customer feedback and share insights with the team Qualifications:High school diploma or equivalent (college degree preferred)Previous experience in customer support or a related field is a plusStrong verbal and written communication skillsAbility to multitask, prioritize, and manage time effectivelyComfortable using support tools like Zendesk, Salesforce, or similar CRM platformsA calm, empathetic, and solution-oriented attitude Preferred Skills:Bilingual or multilingual abilities (if relevant to the role)Familiarity with [insert specific product or industry knowledge, if known]Willingness to work flexible hours, including weekends or holidays if needed