Customer Care Job Vacancies in Barabanki

Ground Staff Lucknow AirportLocation: LucknowAge Limit: 18 to 30 YearsRole Overview:We are seeking dynamic and customer-focused individuals to join our Ground Staff team at Lucknow Airport. You will be responsible for ensuring smooth passenger handling, operational support, and maintaining high service standards.Key Responsibilities:Passenger check-in, ticketing, and baggage handling.Providing flight and boarding information.Assisting passengers with special needs.Coordinating with internal airport teams for timely departures.Managing on-ground service-related issues effectively.Candidate Requirements:Minimum Qualification: 12th pass or above.Age: 18 to 30 years.Strong communication and problem-solving skills.Presentable, energetic, and willing to work in shifts.What We Offer:Attractive salary package.Travel benefits and airport duty pass.Incentive-based growth structure.Paid training and career advancement.Medical and accidental insurance coverage.

### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance

Job Title: Ground Staff - AviationJob Overview:Ground Staff in aviation play a crucial role in ensuring smooth airport operations by assisting passengers, maintaining safety, and supporting aircraft ground handling. They work in various roles such as customer service, baggage handling, aircraft servicing, and security checks.Age between 18 to 27 years.Working Conditions:Airport environment, with exposure to varying weather conditions.Shift-based schedules.

Job Title: Ground Staff - AviationJob Overview:As a Ground Staff member in aviation, you will be at the heart of airport operations, ensuring seamless travel experiences for passengers and safe, efficient aircraft handling. Your role will involve customer service, baggage management, aircraft servicing, and supporting safety protocols. If you are a proactive, energetic individual with a passion for aviation, this role offers exciting opportunities to be part of a dynamic team.Key Responsibilities:Provide excellent customer service by assisting passengers with check-in, boarding, and any inquiries.Oversee the smooth handling of luggage, including sorting, loading, and unloading baggage.Assist in the preparation of aircraft by ensuring cleanliness, refueling, and safety checks.Ensure that all ground safety regulations are strictly followed during operations.Offer assistance with passenger boarding, disembarkation, and handling of special requests.Coordinate with airline personnel, ground operations, and security staff to ensure seamless operations.Manage passenger queries, complaints, and ensure a positive airport experience.Qualifications:Age between 18 and 27 years.Working Conditions:Dynamic, airport-based environment with varying weather conditions.Rotating shifts, including early mornings, evenings, weekends, and public holidays.