92

Customer Care Job Vacancies in Kanpur

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Technical Services Customer Management Voice Support
We are looking for a dedicated Customer Handling Executive in Kanpur, India, who will ensure excellent service to our customers and assist them with their inquiries. This full-time position is suitable for candidates with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Customer Support: Address customer inquiries and provide accurate information about products and services, ensuring a positive experience for every customer.2. Issue Resolution: Handle customer complaints or issues by identifying the problem and offering appropriate solutions in a professional manner.3. Communication: Maintain clear and friendly communication with customers through various channels, such as phone, email, or in-person interactions.4. Documentation: Record customer interactions and update their details in the system to help maintain accurate records for future reference.5. Team Collaboration: Work closely with team members and other departments to ensure customer needs are met efficiently and effectively.Required Skills and Expectations:We seek individuals with strong communication skills, both verbal and written, to interact effectively with customers. A positive attitude and patience are essential for managing customer inquiries and complaints. Candidates should be detail-oriented, organized, and able to work collaboratively in a fast-paced office environment. Basic computer skills are necessary for maintaining records and handling customer information accurately. A commitment to delivering high-quality service and understanding customer needs will be crucial for success in this role.
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  • Fresher
  • Kanpur
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center
We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Kanpur
Airport Ticketing Airline Operations Personality Development Basic Computer Skills Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Airport Cargo Air Ticketing Aircraft Maintenance Aviation Ground Handling Airport Ground Handling Hard Working Ground Operation Grooming
We are looking for dedicated individuals to join our team as Ground Staff in Kanpur. This role is ideal for those with a passion for customer service and teamwork, regardless of experience.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers at the airport, ensuring their needs are met and providing information about flights and services.2. **Check-In Support**: Help passengers with the check-in process, including printing boarding passes and handling baggage.3. **Safety and Security**: Maintain a safe and secure environment by following safety protocols and ensuring compliance with airport regulations.4. **Baggage Handling**: Manage the loading and unloading of luggage to ensure that all baggage is handled with care and delivered to the right destination.5. **Communication**: Coordinate with other staff and departments to ensure smooth operations and relay important information regarding flight schedules and delays.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and willingness to help others are important traits. You should be able to work in a fast-paced environment and remain calm under pressure. Basic computer skills are required for check-in and communication purposes. A minimum education level of 12th grade is necessary, and while experience can range from 0 to 6 years, a commitment to learning and a strong work ethic are valued.
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Hiring Freshers || Delivery Boy

Zenx Logistics Private Limited

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Kanpur
Customer Service Delivery Delivery Excellence Hard Working
We are looking for a reliable and dedicated Delivery Boy to join our team in Kanpur. This role involves transporting goods from one location to another efficiently and safely. Ideal candidates will have a strong commitment to providing excellent service.Key Responsibilities:1. **Order Delivery**: Successfully deliver packages to customers within specified time frames, ensuring items are handled with care and delivered intact.2. **Route Planning**: Determine the best routes for delivery to avoid delays and ensure timely arrivals.3. **Customer Interaction**: Engage with customers professionally and courteously, providing excellent customer service and addressing any questions or concerns.4. **Record Keeping**: Maintain accurate records of deliveries, including tracking information and obtaining customer signatures as required.5. **Vehicle Maintenance**: Ensure that the delivery vehicle is clean, well-maintained, and fueled to guarantee safe and efficient transportation.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and a strong awareness of road safety. Good time management skills and the ability to follow directions are essential. You should possess excellent communication skills to interact positively with customers and be comfortable working independently, as this is a work-from-home position. Applicants must be male and have no prior experience required; a willingness to learn and adapt is essential for success in this role.
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Customer Support Executive - Kanpur

Advance Trip Tech Solution Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Kanpur
Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills Chat Support Inbound Calls Customer Care
We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.
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  • 2 - 3 yrs
  • Kanpur
Steward Activities Good Communication Handling Customer Queries Restaurant Service
We are looking for a dedicated Hotel Steward to join our team in Kanpur. The ideal candidate should have 2 to 3 years of relevant experience and must have completed at least the 10th grade.**Key Responsibilities:**- **Table Setting and Preparation:** You will ensure that tables are set properly before serving guests, maintaining cleanliness and attention to detail.- **Guest Service:** Providing excellent service to guests by taking their orders accurately and delivering food and beverages promptly.- **Cleanliness Maintenance:** Regularly clean and maintain dining areas, ensuring they are tidy and inviting for guests.- **Assisting the Kitchen Staff:** Collaborate with kitchen workers to ensure smooth service flow, refilling supplies, and communicating any special requests from guests.- **Handling Payments:** Process payments from guests efficiently and courteously, ensuring accurate cash handling.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with guests and team members. A friendly and positive attitude is crucial for delivering excellent customer service. You should be able to work well under pressure, especially during busy dining times. Attention to detail is important for maintaining the cleanliness and organization of the dining area. Basic knowledge of food safety guidelines is essential. Additionally, candidates should be physically fit to stand for long periods and manage the demands of a fast-paced environment.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Kanpur
Customer Relationship Customer Guidance
We are seeking a dedicated Customer Service Associate to join our team in Kanpur, India. This full-time position is ideal for individuals with 0 to 2 years of experience looking to start a career in customer service.As a Customer Service Associate, your primary role is to assist customers with inquiries and provide exceptional service. You will build positive relationships with customers, ensuring their needs are met and issues are resolved.Key Responsibilities:1. **Respond to Customer Inquiries:** Engage with customers through phone, email, or chat to answer questions and provide information about products and services.2. **Resolve Issues:** Listen carefully to customer concerns, troubleshoot problems, and offer effective solutions to ensure customer satisfaction.3. **Maintain Records:** Accurately document customer interactions, feedback, and transactions in our system to help improve services.4. **Follow Up:** Proactively follow up with customers to ensure their issues have been resolved and they are satisfied with the service provided.5. **Collaborate with Team:** Work closely with other team members to share knowledge and improve overall customer service processes.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, and must be friendly and professional when interacting with customers. A proactive attitude and problem-solving abilities are essential for this role. Basic computer skills and familiarity with customer service software are advantageous. You should have at least completed 12th grade to qualify for this position.
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  • Fresher
  • 1.5 Lac/Yr
  • Female
  • Lucknow Road Kanpur
Customer Service Retail Operations Cash Handling Communication Attention to Detail
We are looking for a dedicated and friendly Shop Keeper to join our team. As a Shop Keeper, you will play a key role in providing excellent customer service and managing daily shop operations. This position is located on Lucknow Road and is ideal for freshers. **Key Responsibilities:** - **Customer Service:** Greet and assist customers, helping them find products while ensuring a pleasant shopping experience. - **Inventory Management:** Keep track of stock levels, monitor inventory, and assist in restocking shelves as needed. - **Sales Transactions:** Handle cash and card transactions accurately, ensuring that the cash register is balanced at the end of each shift. - **Store Cleaning:** Maintain a clean and organized shop environment, ensuring that aisles and displays are tidy and appealing. - **Product Display:** Arrange and showcase products effectively to attract customers and promote sales.**Required Skills and Expectations:** The ideal candidate should have a basic education of at least a 10th pass. You should possess strong communication skills to interact with customers positively. A good understanding of basic mathematics is essential for handling transactions accurately. We expect a friendly attitude, a willingness to learn, and the ability to work in a team. This is a full-time position, and applicants must be female, prepared to work from our office location. Freshers are welcome, and enthusiasm for customer service is highly valued.
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BPO Telecaller Jobs For Freshers - Kanpur

Tomar Fabricator Durgesh and Eng Works

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Kanpur
Marketing Outbound Calling Sales Process Domestic BPO b2b Marketing Voice Process Cross Selling Call Center BPO Sales BPO Non Voice Inbound Calling Customer Support Telesales Customer Care
Need for freshers boys and girls . communication skills are better High school inter passed students and house wife freshers and experienced candidates are kanpur local vacancy Adress kanpr sen pachim para
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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12th Pass Freshers For Airport Customer Service Associate

Namo Airways Services India Private Limited

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Kanpur
Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.
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  • 0 - 1 yrs
  • Female
  • Kalyanpur Kanpur
Communication
We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.
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Customer Relationship Customer Service Customer Handling Customer Communication
- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.
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Customer Support Executive

Marvane Private Limited

Customer Relationship Customer Service Customer Handling Telephone Handling Good Communication Skills
Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Kanpur
Distributor Handling Lead Generation Fmcg Sales Marketing Target Achievement Customer Relationship Marketing Communication Agency Sales Retail Sales Field Sales b2c Marketing Field Marketing Management Skills
*Job Title:* Field Sales Executives (Senior & Junior) Required *Company:* Zuvy Store*Location:* Kanpur*Job Type:* Full-time*About Us:* Zuvy Store is a fast-growing SaaS company looking for talented Field Sales Executives to join our team!*Job Requirements:*- 15-20 Field Sales Executives (Senior & Junior)- Strong sales and communication skills- Ability to work independently and meet targets*Salary:*- Junior Executives (06 months to 1 year experience) : 15,000 + TA + Incentives- Senior Executives (01 year- 03 years): 25,000 + TA + Incentives*How to Apply:*Send your resume to mailto:abhikatiyar862@gmail.com with the job title in the subject line.*About Zuvy Store:* We're a dynamic team passionate about innovation and customer satisfaction.*Join our team and grow with us!*Thanks Abhishek katiyar Bussiness Head Zuvy store
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Customer Service Associate
Cinema hall Work - Salary 14,476 and 25,500
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Travel Requirement Negotiation Skills Customer Relationship English Speaking Air Ticketing Holiday Packages Hotel Booking Escort Activities Travel Sales Tours Travel Outbound Calling Desktop Support Internal Communication
We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships
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Microsoft Excel Microsoft Word Coordination Skills Computer Operations Tele Marketing Microsoft Office Customer Service Basic Computer Skills
Back Office support work executive with good communication skills in Hindi and English, technically sound to handle the customer , Well versed with computer skills required.
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Outbound Calling Customer Care Telecaller
We are looking for a Telecalling Team Leader to join our team at This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B SalesExperience in sales is a plus point.. Ready to work in target oriented environment with fixed salary and incentive.Required female telycallerWork from home jobExperience - minimum 6 month Only serious candidate requiredLanguage - English HindiThank you
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Kanpur
Good Communication Skills Outbound Calling Customer Support Inbound Outbound Sales English Language Inbound Process Good Communication Inbound Voice Process Customer Calling Voice Process Customer Service
its a BPO based job i need a candidate who can communicate good in English language
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Freshers & Experience || Full Time || Air Ticketing Executive

Namo Airways Services India Private Limited

Aviation Aviation Security Airline Operations Airlines Executive Airline Ground Staff Airline Customer Service Airlines Transition Captain Airlines Cabin Crew Airport Representative Airport Ticketing Airport Operation Ticket Booking Air Ticketing Customer Relationship
We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Kanpur
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are seeking an Airport Terminal Services Agent to join our team in Kanpur, India. This role is perfect for enthusiastic individuals looking to begin their career in the aviation industry. You will play a key role in providing excellent customer service to passengers.In this position, your main responsibilities will include greeting passengers as they arrive at the terminal, checking in their luggage, and issuing boarding passes. You will assist with any inquiries passengers may have and ensure they follow airport regulations. Additionally, you will help resolve issues related to delayed or lost luggage and provide information on flight schedules and gate changes.To be successful in this role, you should have strong communication and interpersonal skills to interact effectively with passengers and colleagues. Attention to detail is important as you will be handling sensitive passenger information and ensuring all check-in processes are completed accurately. A positive and approachable attitude will enhance the passenger experience, making them feel welcome and supported.Candidates should have completed at least their 12th grade and have a willingness to learn and grow in the aviation field. This is a full-time position that requires you to work from the office, so flexibility with working hours, including weekends and holidays, is expected as the airport operates around the clock. Join us to start your journey in the exciting world of airport services!
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Cargo Handling Personality Development Basic Computer Skills
We are looking for dedicated Airport Staff to join our team in Kanpur, India. This full-time role is ideal for individuals with a passion for customer service and the ability to work in a fast-paced environment. No prior experience is required, making it a great opportunity for recent school graduates.Key Responsibilities:1. **Customer Assistance:** Greet and assist passengers with check-in, boarding, and any inquiries they may have. Providing excellent customer service is essential to ensure a pleasant travel experience.2. **Baggage Handling:** Help passengers manage their baggage, ensuring it is safely stored and delivered. This includes loading and unloading luggage from aircraft and guiding passengers on baggage policies.3. **Safety and Security Compliance:** Follow airport regulations and safety procedures to maintain a secure environment. This includes monitoring passenger flow and ensuring that all safety protocols are adhered to.4. **Coordination with Other Departments:** Work closely with airline and airport personnel to facilitate smooth operations. Effective communication is key to ensuring all flights operate on time.Required Skills and Expectations:Candidates should have a minimum educational qualification of passing the 12th grade. Strong communication skills and a friendly demeanor are essential for interacting with passengers. The ability to work as part of a team and adapt to changing situations is important. A commitment to providing high-quality service is crucial to succeed in this role.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are looking for a motivated Customer Care Executive to join our team in Kanpur. The ideal candidate will have a passion for helping customers and a desire to provide excellent service. This full-time position requires working from the office, and we welcome candidates with 0-2 years of experience.Key Responsibilities:1. Responding to Customer Inquiries: Address customer questions and concerns through phone, email, or chat in a professional and friendly manner.2. Providing Product Information: Assist customers in understanding our products and services, guiding them to make informed decisions.3. Resolving Issues: Identify and resolve customer problems efficiently, ensuring a positive experience and customer satisfaction.4. Maintaining Records: Accurately document customer interactions and feedback in our database for tracking and quality assurance purposes.5. Collaborating with Teams: Work closely with other departments to ensure customer needs are met and any issues are promptly addressed.Required Skills and Expectations:Candidates must have a completed 12th-grade education. Strong communication skills are essential, both verbal and written. The ability to stay calm and professional under pressure is important. Basic computer skills are necessary, including familiarity with Microsoft Office. A team-oriented attitude and a willingness to learn are highly valued in this role. Passion for customer service and a positive attitude will contribute to your success.
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