Customer Care Job Vacancies in Kanpur

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

We are looking for a dedicated Hotel Steward to join our team in Kanpur. The ideal candidate should have 2 to 3 years of relevant experience and must have completed at least the 10th grade.**Key Responsibilities:**- **Table Setting and Preparation:** You will ensure that tables are set properly before serving guests, maintaining cleanliness and attention to detail.- **Guest Service:** Providing excellent service to guests by taking their orders accurately and delivering food and beverages promptly.- **Cleanliness Maintenance:** Regularly clean and maintain dining areas, ensuring they are tidy and inviting for guests.- **Assisting the Kitchen Staff:** Collaborate with kitchen workers to ensure smooth service flow, refilling supplies, and communicating any special requests from guests.- **Handling Payments:** Process payments from guests efficiently and courteously, ensuring accurate cash handling.**Required Skills and Expectations:**Candidates should possess strong communication skills to interact effectively with guests and team members. A friendly and positive attitude is crucial for delivering excellent customer service. You should be able to work well under pressure, especially during busy dining times. Attention to detail is important for maintaining the cleanliness and organization of the dining area. Basic knowledge of food safety guidelines is essential. Additionally, candidates should be physically fit to stand for long periods and manage the demands of a fast-paced environment.

As a Courier Delivery Boy, you will play a crucial role in ensuring that packages are delivered to customers efficiently and on time. Your main responsibilities will include:- **Package Delivery**: Safely transport packages from the office to customers' doorsteps, ensuring that items are handled with care.- **Route Planning**: Plan and follow the most efficient routes for deliveries to minimize travel time and maximize productivity.- **Customer Service**: Interact with customers in a polite and professional manner, answering any queries they may have and ensuring a positive delivery experience.- **Handling Payments**: Collect cash or payment receipts from customers when required, ensuring transactions are recorded accurately.- **Report Issues**: Communicate any delivery issues or delays to the management promptly, helping to maintain service quality.To succeed in this role, the following skills and expectations are essential:- **Basic Literacy and Numeracy**: Since you will need to read addresses and handle payments, a basic understanding of reading, writing, and simple math is required.- **Good Communication Skills**: You should be able to speak clearly and effectively with customers and coworkers to ensure smooth operations.- **Time Management**: Efficiently manage your time to complete all deliveries within the expected timeframe.- **Team Player**: Work collaboratively with team members to support the overall delivery service goals.- **Responsible Attitude**: Demonstrate a strong sense of responsibility while handling packages and interacting with customers.

We are looking for a dedicated and friendly Shop Keeper to join our team. As a Shop Keeper, you will play a key role in providing excellent customer service and managing daily shop operations. This position is located on Lucknow Road and is ideal for freshers. **Key Responsibilities:** - **Customer Service:** Greet and assist customers, helping them find products while ensuring a pleasant shopping experience. - **Inventory Management:** Keep track of stock levels, monitor inventory, and assist in restocking shelves as needed. - **Sales Transactions:** Handle cash and card transactions accurately, ensuring that the cash register is balanced at the end of each shift. - **Store Cleaning:** Maintain a clean and organized shop environment, ensuring that aisles and displays are tidy and appealing. - **Product Display:** Arrange and showcase products effectively to attract customers and promote sales.**Required Skills and Expectations:** The ideal candidate should have a basic education of at least a 10th pass. You should possess strong communication skills to interact with customers positively. A good understanding of basic mathematics is essential for handling transactions accurately. We expect a friendly attitude, a willingness to learn, and the ability to work in a team. This is a full-time position, and applicants must be female, prepared to work from our office location. Freshers are welcome, and enthusiasm for customer service is highly valued.

Need for freshers boys and girls . communication skills are better High school inter passed students and house wife freshers and experienced candidates are kanpur local vacancy Adress kanpr sen pachim para

As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.

Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records

- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.

We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.

- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

*Job Title:* Field Sales Executives (Senior & Junior) Required *Company:* Zuvy Store*Location:* Kanpur*Job Type:* Full-time*About Us:* Zuvy Store is a fast-growing SaaS company looking for talented Field Sales Executives to join our team!*Job Requirements:*- 15-20 Field Sales Executives (Senior & Junior)- Strong sales and communication skills- Ability to work independently and meet targets*Salary:*- Junior Executives (06 months to 1 year experience) : 15,000 + TA + Incentives- Senior Executives (01 year- 03 years): 25,000 + TA + Incentives*How to Apply:*Send your resume to mailto:abhikatiyar862@gmail.com with the job title in the subject line.*About Zuvy Store:* We're a dynamic team passionate about innovation and customer satisfaction.*Join our team and grow with us!*Thanks Abhishek katiyar Bussiness Head Zuvy store

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Cinema hall Work - Salary 14,476 and 25,500

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

Back Office support work executive with good communication skills in Hindi and English, technically sound to handle the customer , Well versed with computer skills required.

We are looking for a Telecalling Team Leader to join our team at This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B SalesExperience in sales is a plus point.. Ready to work in target oriented environment with fixed salary and incentive.Required female telycallerWork from home jobExperience - minimum 6 month Only serious candidate requiredLanguage - English HindiThank you

its a BPO based job i need a candidate who can communicate good in English language

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma