Customer Support Executive Jobs For Higher Secondary Freshers

Jet Fly Airways

Position Summary:

We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services.

🔧 Key Responsibilities:

Respond to customer inquiries via phone, email, live chat, or social media

Provide accurate, timely, and empathetic support to resolve customer issues

Troubleshoot basic technical issues and escalate complex problems when necessary

Maintain detailed records of customer interactions in the CRM system

Follow company procedures and service standards to ensure consistency

Collaborate with internal teams to find customer-focused solutions

Educate customers about products, services, and best practices

Gather customer feedback and share insights with the team

✅ Qualifications:

High school diploma or equivalent (college degree preferred)

Previous experience in customer support or a related field is a plus

Strong verbal and written communication skills

Ability to multitask, prioritize, and manage time effectively

Comfortable using support tools like Zendesk, Salesforce, or similar CRM platforms

A calm, empathetic, and solution-oriented attitude

💡 Preferred Skills:

Bilingual or multilingual abilities (if relevant to the role)

Familiarity with [insert specific product or industry knowledge, if known]

Willingness to work flexible hours, including weekends or holidays if needed

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  Higher Secondary

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office