32

Customer Care Job Vacancies in Gwalior

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Domestic BPO Voice Process Sales Process Cold Calling Cross Selling BPO Non Voice BPO Sales Call Center Inbound Calling Telesales
As a BPO Telecaller, you will play a crucial role in our customer service team by communicating with clients and addressing their inquiries effectively. Key Responsibilities:- Make Outbound Calls: You will contact potential customers to introduce our products and services, helping to generate interest and lead conversions.- Respond to Customer Queries: Address customer inquiries promptly and clearly, ensuring that all concerns are handled with professionalism and patience.- Maintain Call Records: Keep detailed notes of customer interactions to track conversations and follow up as necessary, helping to enhance customer relations and future engagements.- Achieve Daily Targets: Work towards meeting daily call and sales targets set by the management, contributing to the overall success of the sales team.- Provide Feedback: Share insights and customer feedback with the team to improve products or services, assisting in the company's growth and customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, enabling clear conversations with diverse customers. A friendly and courteous demeanor is essential for building rapport. Basic computer skills, including familiarity with CRM software, are necessary for maintaining accurate records. Candidates should be self-motivated and able to work independently from home, managing time effectively to meet targets. A positive attitude and resilience in handling challenging calls are important for success in this role. Candidates should ideally have a high school diploma and be open to learning and developing their sales skills.
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Gwalior
Field Sales Customer Handling Lead Generation Communication Skills Site Execution Target Achievement Customer Relationship Technical Sales Strategic Communication
We are looking for a motivated and enthusiastic Field Sales Executive to join our team in Gwalior. The ideal candidate should possess excellent communication skills and a passion for achieving sales targets.Key Responsibilities:- Client Engagement: Build and maintain strong relationships with existing clients and potential customers to understand their needs and promote our products effectively.- Sales Presentations: Conduct in-person sales presentations to showcase our products, highlighting their benefits and features to encourage purchases.- Lead Generation: Identify and pursue new sales opportunities by researching and contacting potential clients through various channels.- Market Analysis: Stay updated on market trends and competitor activities to adjust strategies and improve sales performance.- Sales Reporting: Maintain accurate records of sales activities and prepare regular reports to track performance against targets.- Feedback Collection: Gather feedback from clients about our products and services to contribute to ongoing improvement and customer satisfaction.Required Skills and Expectations:- Sales Experience: A minimum of 1 to 3 years of experience in field sales, preferably in a related industry, is essential.- Communication Skills: Strong verbal and written communication skills are required to effectively engage clients and deliver presentations.- Analytical Thinking: Ability to analyze market trends and customer needs to tailor sales strategies accordingly.- Goal-Oriented: A self-driven individual who is motivated to achieve and exceed sales targets consistently.- Team Player: Able to work collaboratively with colleagues while also being comfortable working independently in the field. Candidates should possess a valid driving license and the readiness to travel within the designated area as needed.
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  • Fresher
  • Gwalior
Customer Care Customer Service Customer Support Customer Handling Customer Communication Call Center Customer Relationship
We are seeking a dedicated Customer Care Executive to join our team in Gwalior. This role is perfect for freshers looking to start their career in customer service. You will assist customers with queries and provide support to enhance their experience. Key Responsibilities:1. Responding to Customer Inquiries: You will communicate with customers through phone, email, or chat to address their questions and resolve any issues they may have.2. Providing Product Information: It is essential to be knowledgeable about our products and services so you can offer accurate information and help customers make informed decisions.3. Handling Complaints: When customers express dissatisfaction, you will need to listen carefully and take appropriate steps to resolve their concerns promptly and professionally.4. Maintaining Records: You will keep detailed records of customer interactions and feedback to ensure that all issues are tracked and resolved effectively.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are necessary to interact efficiently with customers and understand their needs.- Problem-Solving Skills: You should be able to think on your feet and provide quick solutions to customer problems.- Technical Proficiency: Comfort with computers and basic software is important for navigating customer management systems and communication tools.- Customer-Oriented Attitude: A friendly and helpful demeanor is crucial, as you will be representing the company while engaging with customers. This is a full-time work-from-home position. We welcome candidates who have completed their 12th grade and are eager to learn.
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  • 0 - 1 yrs
  • Gwalior
Customer Care Back Office Processing Backend Basic Computer Skills Back End Processing Coordination Skills
As a Back Office Staff member, your main responsibilities will include managing and updating customer data, maintaining records and files, handling email correspondence, and assisting with general administrative tasks. You will need to have basic computer skills, attention to detail, and good organizational skills. Prior experience is not required, but a 12th pass education is necessary. The role is full-time and based in Gwalior, India, with the option to work from the office.
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Unique Design Fashion Designing Illustrator Photoshop Cloth Design Coraldraw Draping Fashion Illustration Illumination Adobe Illustrator Customer Handling Fashion Styling
We are looking for 20 Fashion Designer Posts in Rohtak, Gwalior, rajasthan, Chandigarh, Srinagar, with deep knowledge in Unique Design, Fashion Designing, Illustrator, Photoshop, Cloth Design, Coraldraw, Draping, Fashion Illustration, Illumination, Adobe Illustrator, Customer Handling, Fashion Styling and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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Good Communication Customer Service Associate
Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required
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Professional Communication Tele Sales Tele Marketing Customer Support Lead Generation Convincing Power B2B Sales Sales Business Development
Action for Promotion of Native Organizations (APNO) is seeking Business Development Associates in the North and Central regions to engage with NGOs and MSMEs, for driving organization development interventions. This remote (work from home), freelance role involves identifying and connecting with organizations in need of support in collaboration with APNOs subject matter specialists. Ideal candidates are tech-savvy communicators with at least 3 to 5 years of experience in outreach management and/or business development. Were looking for self-starters who thrive on delivering tangible results. If you have the entrepreneurial drive to create meaningful impact, wed love to hear from you. To apply, send your updated resume and a statement of suitability letter to us today!
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Customer Relationship Manager

Shri Vinayk Retail Pvt Ltd

  • 1 - 5 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Credit Collection Recovery Officer Customer Care Solving Queries Property Laws Door to Door Collections Real Estate Laws Customer Management Convincing Power Problem Management Service Marketing Customer Service Customer Support Customer Handling Interpersonal Skills MS CRM
Job Title: CRM (Female Preferred)Location: GwaliorCompany: Jaetal Constructions Pvt. ltd.Type: Full-timeAbout Us:-At Jaetal Constructions Pvt. Ltd., we are committed to providing exceptional service and delivering top-notch residential properties to our clients. As a leading real estate company, we are seeking a highly skilled and motivated Female CRM Specialist to join our team. This role is crucial in ensuring the satisfaction of our existing clients and managing post-sales processes, including money recovery.Role Overview:-We are looking for a dynamic Female CRM Specialist aged between 30-35 years to manage and enhance the post-sales experience for our clients who have purchased flats from us. The ideal candidate will possess strong communication and negotiation skills, a proven track record in customer relationship management, and a keen ability to handle financial transactions and recoveries.Key Responsibilities:-Client Relationship Management: Build and maintain strong relationships with clients post-purchase, addressing any concerns or issues promptly and effectively.Post-Sales Support: Provide comprehensive support to clients after the sale, ensuring their needs are met and any issues are resolved promptly.Money Recovery: Manage the collection of outstanding payments from clients, including following up on overdue accounts and negotiating payment plans where necessary.Communication: Act as the primary point of contact for clients, facilitating clear and professional communication throughout the recovery process.Documentation and Reporting: Maintain accurate records of client interactions, transactions, and payment histories. Prepare regular reports on recovery status and client feedbackProblem Resolution: Handle and resolve any disputes or challenges related to post-sales and financial matters with a focus on customer satisfaction and company
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Client Relationship Manager (Female Candidates Preferred)

Star Eye Media & Entertainment Pvt Ltd

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Gwalior
Microsoft Excel Customer Care Customer Relationship
Client Relationship Manager
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  • 0 - 1 yrs
  • Gwalior
Customer Care Communication Sales Marketing Analytics Computer Operations Basic Computer Skills Basic Computers Data Entry Back Office Processing
Back Office Executive Executive
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Customer Relationship Customer Service Outbound Calling English Language Inbound Voice Process Good Communication Customer Calling Customer Support Desktop Support Voice Process
We are looking for 1 Customer Care Representative Post in Jhansi,Jhansi Road, Gwalior,Jhansi RlySettlement Jhansi, with deep knowledge in Customer Relationship,Customer Service,Outbound Calling,English Language,Inbound Voice Process,Good Communication,Customer Calling,Customer Support and Required Educational Qualification is : B.A, Other Bachelor Degree, Post Graduate Diploma, M.A, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma
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Handling Customer Queries Negotiation Skills Convincing Power Client Counselling Sales Good Communication Problem Solving Inter Personal
A business development sales counselor plays a crucial role in enhancing a company's growth by overseeing the entire sales lifecycle, from initial engagement to the ultimate conversion i.e. enrollment in the program. This position involves engaging with parents or adult learners who have participated in a demo class and experienced the product. The counselor conducts thorough video counseling sessions, guiding decision-makers towards informed decisions leading to a purchase.Selected intern's day-to-day responsibilities include:1. Actively seek out new sales opportunities through cold calling, networking, and social media2. Call 140-250 leads every day3. Set up meetings with potential clients4. Generate trial classes, demos, and assessments by pitching parents to take our program and AI-powered career assessments5. Negotiate/Close deals and handle complaints or objections6. Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)7. Go the extra mile to drive sales8. Use the right sales strategy and accomplish 1 Lac of revenue in 3 months, thus achieving a license to sell (L-2-S)Other requirements1. Proficiency in English2. Thorough understanding of marketing and negotiating techniques3. Fast learner and passion for sale4. Self-motivated with a results-driven approach5. Proven experience in sales or relevant roles is a plus6. A friendly and energetic personality with a customer service focus7. Willing to work 6 days a week in a fast-paced startup8. Ready to work and join immediately9. Female candidates preferred10. Hindi as the first language preferred
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Customer Support Basic Computer Skills Good Communication Problem Solving Service Desk Coordination Skills
Hiring for 41 Handling Calls Jobs in Raipur, Chhattisgarh,Indore,Nagpur,Jabalpur,Anuppur,Janjgir-Champa, Chhattisgarh,Ajmer,Bikaner,Pathankot,Gwalior, for Freshers,Required Educational Qualification is : Secondary School, Diploma, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Post Graduate Diploma, M.Sc with Good knowledge in Customer Support,Basic Computer Skills,Good Communication,Problem Solving,Service Desk,Coordination Skills etc.
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Retail Sales Executive (Full Time)

Kavya Management Services

• Pleasing Personality • Effective Verbal and Written Communication Skills (proficiency in Hindi English Retail Sales Customer Handling Basic Computers Sales Communication Skills Counter Sales
Education: ITI/ Diploma /Graduate/ B.Tech / BBA FreshersWorkplace PAN IndiaCTC per annum: Best as per automotive industry standards Total Experience: Freshers Will travel? Within designated territory Work time 9.30 6.30pm PF Yes / No As per applicabilityPreferred Domain: FMCG Industries (min 6 months to 1 Years experience) who wants to build career in the Automotive industry.Co Support 10 days of extensive training support at Co Cost. Language: English, Hindi & Regional LanguageGender: Male Marital Status: NA
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Customer Relationship Customer Care Customer Service Customer Support Interpersonal Skills Voice Process Inbound Process Grooming
As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.
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Customer Care Coordination Skills Back End Processing Back Office Processing Basic Computers Computer Operations MS Office Word Backend Process Backend
We are looking for Back-office Executive Male Female Both can apply Management all the company data and accounting records Managing MIS Reporting Data Management Excel Reporting
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Business Development Associate

Fix mastermind services

Lead Generation Inside Sales B2B Sales b2c Marketing Problem Solving Negotiation Skills Convincing Power Customer Care Sales Relationship Marketing Sales Business Development Retail Sales Marketing
Team management Target achievement Recruiting/ team building Team working capabilities Customer service support Objection handling Problem solving Situational handling Leadership skills Self descipline Self motivation
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Looking For Retail Sales Executive

Skytech Aviation Services Pvt Ltd

Retail Sales Channel Sales Customer Support Customer Handling Sales Executive
Greeting and assisting customersAnswering customer questions and providing product informationRecommending products or services based on customer needsProcessing customer payments and returnsStocking and organizing merchandise
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Back Office Staff

Fly Over Airways

Data Entry Customer Care Backend Process
We are hiring for back office staff..Candidate responsibility is handling customer queries, chat process and data entry
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Opening For Back Office Work

Ach Private Limited

  • 0 - 1 yrs
  • Gwalior
Customer Care Data Entry
We are Looking for Back Office Executive. Office Work Sales & Brand Promotion
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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Gwalior
Air Ticketing Aircraft Maintenance Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Airport Cargo Ground Operation Grooming Basic Computer Skills
We are looking for dedicated Ground Staff to join our team in Gwalior. This position is suitable for individuals eager to start their career in the aviation industry, regardless of prior experience.Key responsibilities include:1. Customer Service: Interact with passengers to assist them with check-in processes, answer queries, and provide information about flights and services.2. Baggage Handling: Ensure the safe and efficient handling of passenger luggage, including checking in and loading bags onto the aircraft.3. Safety and Security: Assist in maintaining a secure environment at the airport by following safety procedures and reporting any suspicious activities.4. Ticketing and Documentation: Help passengers with ticketing processes, ensuring all documentation is correct and issued in a timely manner.5. Coordination: Work closely with other staff and departments to ensure smooth operations and enhance the overall customer experience.To be successful in this role, candidates should have strong communication skills and a positive attitude. A willingness to learn and adapt in a fast-paced environment is essential. Basic computer skills and familiarity with standard office equipment are also important. Candidates should possess a minimum educational qualification of 12th grade, and previous experience is not mandatory, making this an ideal opportunity for newcomers to the field.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Customer Relationship Customer Service Customer Support Customer Care Cons Customer Guidance BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are looking for a dedicated Customer Service Associate to join our team in Gwalior, India. This full-time position is a work-from-home role ideal for individuals with a passion for helping others.In this role, you will assist customers by answering their queries, resolving issues, and providing information about our products and services. You will play a key part in ensuring a positive experience for our customers.Key Responsibilities:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat messages from customers, providing clear and helpful responses to their questions.- Issue Resolution: When customers face problems, you will work to resolve their issues efficiently and effectively, ensuring their satisfaction.- Product Knowledge: You will need to learn about our products and services so you can provide accurate information and recommendations to customers.- Record Keeping: It is important to maintain accurate records of customer interactions and transactions for future reference.Required Skills and Expectations:Ideal candidates should have a high school diploma and excellent communication skills. You should be friendly, patient, and able to work well under pressure. Strong problem-solving skills are important, along with basic computer proficiency and the ability to learn quickly. Being a team player and having a customer-focused attitude will help ensure our customers receive the best service possible. Previous experience in customer service is a plus, but not required.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gwalior
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Multitasking Ability Safety Awareness Customer Service Problem Solving Team Coordination Communication Skills
As a Ground Hostess in Gwalior, you will play a vital role in providing excellent customer service at the airport. You will assist passengers with their travel needs, ensuring a smooth check-in process and a comfortable experience.Key Responsibilities:1. Passenger Assistance: Greet passengers upon arrival, help with check-in procedures, and guide them through the airport. Your friendly demeanor will make their journey enjoyable.2. Handling Inquiries: Answer questions from passengers regarding flight schedules, baggage policies, and airport services. You will be the go-to person for information, creating a positive image for the airline.3. Coordination with Staff: Work closely with ground staff and other team members to facilitate smooth operations. Clear communication with your colleagues is essential for timely service.4. Emergency Assistance: Be prepared to assist during emergencies or delays by providing information and support to affected passengers. Your calmness and problem-solving skills will help ease their worries.Required Skills and Expectations:You should have a high school diploma (12th pass) and good communication skills in English and Hindi. Customer service experience is a plus but not necessary for candidates with a positive attitude. Being able to work in a fast-paced environment is essential, as is being friendly and approachable. Flexibility in working hours is expected, as you
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Multitasking Ability Safety Awareness Customer Service Problem Solving Communication Skills Team Coordination
Ground Hostess plays a crucial role in ensuring the smooth operation of airline services on the ground. Their responsibilities include assisting passengers during check-in, boarding, and disembarkation, ensuring safety measures are observed at all times, providing exceptional customer service to enhance passenger experience, handling and resolving passenger issues and complaints, communicating effectively with airline staff and passengers, and coordinating with other team members to ensure the efficient operation of ground services.
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Customer Relationship Airline Operations Aviation Personality Development Passenger Service Airline Customer Service Good Communication Skills Communication Skills
Job Openings for 55 Airlines Executive Jobs for Freshers in Bhopal, Indore, Jabalpur, Gwalior, Ujjain, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Customer Relationship, Airline Operations, Aviation, Personality Development, Passenger Service, Airline Customer Service, Good Communication Skills, Communication Skills etc.Greetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Unique Design Fashion Designing Illustrator Photoshop Cloth Design Apparel Merchandising Multitasking Adobe Illustrator Customer Handling Fashion Illustration Illumination Coraldraw Draping
We are looking for 22 Fashion Designer Posts in Erode, Yamunanagar, jharkhand, Hisar, Gwalior, rajasthan, with deep knowledge in Unique Design, Fashion Designing, Illustrator, Coraldraw, Draping, Photoshop, Cloth Design, Apparel Merchandising, Multitasking, Adobe Illustrator, Customer Handling, Fashion Illustration, Illumination and Required Educational Qualification is : Other Bachelor Degree, Post Graduate Diploma
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