Support Executive Job Vacancies in Lucknow

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

Position: TelecallerLocation: Gomti Nagar, LucknowExperience: 6 months - 1 yearKey Requirements:Graduated in any disciplineProficiency in Hindi & EnglishPrior experience in real estate callingGood knowledge of MS OfficeExcellent verbal communication skillsWorking Hours: 10:00 AM - 6:00 PMWeek Off: Wednesday

Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.

We are looking for a dedicated Retail Sales Executive to join our team in Kalyanpur, Lucknow. This position involves engaging with customers and assisting them in selecting products that fit their needs and preferences.Key Responsibilities:1. Customer Engagement: Interact with customers in a friendly and helpful manner, ensuring they feel welcome and valued during their shopping experience.2. Product Knowledge: Maintain a thorough knowledge of the products available and explain their features and benefits to customers, helping them make informed decisions. 3. Sales Targets: Work towards achieving individual and team sales targets consistently by promoting products effectively and encouraging customers to make purchases.4. Inventory Management: Assist in managing stock levels, ensuring the products are readily available, and report any shortages or discrepancies to the management.5. Maintain Store Appearance: Keep the retail space clean and organized to provide a pleasant shopping environment for customers.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th pass and possess 1 to 7 years of experience in retail sales. Strong communication skills are essential, as is the ability to work well in a team. A customer-focused attitude and enthusiasm for meeting sales goals are also important for success in this role. Flexibility to work various shifts and a proactive approach to

Technical Support ExecutiveJob RoleProvide technical support via calls, chat, and emailTroubleshoot and resolve customer issues efficientlyInvestigate problems and provide accurate solutionsMonitor cases and maintain proper documentationCoordinate with internal teams when requiredRequired SkillsStrong communication & writing skillsGood problem-solving and troubleshooting abilityPatient, empathetic, and customer-focusedGood knowledge of Microsoft ExcelBasic technical understandingEligibilityFreshers & experienced candidates can applyBachelor's degree preferredAnyone can applyBenefitsCompetitive salary based on performanceCareer growth opportunitiesSupportive and collaborative work environmentTraining and skill development support

1. Age Criteria : 18 - 40 ( Only Females )2. Qualification : Minimum ( 10th & Above )3. Work from Home or Work from office both4. Number of working days : 55. Shift Timings : 10 AM - 6 PM ( Monday to Friday )Interview Dates : 10th Jan to 31st January

Key Responsibilities:Coordinate daily with Sales Team & Franchisee Partners regarding their requirements.Prepare and provide sales data, reports, and MIS on time.Handle Visual Aids, Reminder Cards, Visiting Cards, and other marketing support materials.Maintain documentation, records, and follow-up with team members.Communicate effectively between office and field sales team.Support routine office tasks and ensure smooth operations.Required Skills:Good hands-on MS Excel with knowledge of basic formulas (SUM, FILTER, VLOOKUP, IF, etc.)Good communication & coordination skills.Basic knowledge of MS Word, email drafting, and documentation.Ability to manage work independently with attention to detail.Eligibility:Female candidate onlyFresher or max 6 months experience

Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication Customer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR

As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.

Handle customer Query and provide them accurate solution Resolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on O2C performance.Note :- We are charging security amount of 99 rupees for this role

*Kickstart Your Career with Woodrock Infotech Pvt. Ltd.*Are you ready to be the voice of a growing brand and take the next step in your career?We're hiring Customer Care Executives (Voice & Non-Voice) to join our dynamic team in Lucknow!+ What We Offer:Work from Office - LucknowFlexible Shifts (Full-Time & Part-Time)Open to Undergraduates & GraduatesFreshers & Experienced professionals welcome$ Competitive Pay + Growth Opportunities+What We're Looking For:Excellent English & Hindi communication skillsCustomer-first mindset & problem-solving attitude A positive, professional, and energetic approachApply Now - Be a Part of Our Journey!Send your CV via WhatsApp to Divyanshi (HR)9250142512

Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!

Job Openings for 5 Telecalling Executive Jobs for Freshers in Hazratganj, Lucknow, having Educational qualification of : Higher Secondary with Good knowledge in Calling, Customer Support, Professional Communication, Computer, Telecommunication, Outbound Calling, Voice Process, Negotiation Skills, Convincing Power, Telesales, Basic Computers etc.

oversees and coordinates the daily operations of a production team, ensuring efficient and high-quality output while adhering to safety regulations and company standards

Position Summary:We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will serve as the first point of contact for our customers, helping them resolve issues, answer questions, and ensure a positive experience with our products/services. Key Responsibilities:Respond to customer inquiries via phone, email, live chat, or social mediaProvide accurate, timely, and empathetic support to resolve customer issuesTroubleshoot basic technical issues and escalate complex problems when necessaryMaintain detailed records of customer interactions in the CRM systemFollow company procedures and service standards to ensure consistencyCollaborate with internal teams to find customer-focused solutionsEducate customers about products, services, and best practicesGather customer feedback and share insights with the team Qualifications:High school diploma or equivalent (college degree preferred)Previous experience in customer support or a related field is a plusStrong verbal and written communication skillsAbility to multitask, prioritize, and manage time effectivelyComfortable using support tools like Zendesk, Salesforce, or similar CRM platformsA calm, empathetic, and solution-oriented attitude Preferred Skills:Bilingual or multilingual abilities (if relevant to the role)Familiarity with [insert specific product or industry knowledge, if known]Willingness to work flexible hours, including weekends or holidays if needed

Hiring Outbound Call Center ExecutiveFluent in Hindi, basic English requiredMake outbound calls to customersOffer solutions & promote servicesBuild strong customer relationshipsCustomer-focused & enthusiastic

Support daily business operations Assist in customer service

Talent Acquisition Proactive execution of recruitment plans Use social and professional networking sites to identify and source candidates. Review and evaluate applications as per organisational requirements Coordinate for end-to-end recruitment including screening and shortlisting profiles. Conduct pre-screening interviews Develop and track measurable aspects of the recruitment and hiring process so that the processes are transparent. Systematic documentation of recruitment process Efficiently and effectively fill open positions Coordinate in preparing and sending offer packages and completing recruitment formalities as per organisation policy Develop a pool of qualified candidates in advance of need Research and recommend new sources for active and passive candidate recruitment Manage the use of recruiters and head-hunters Manage personal files of staff and consultants Coordinate post joining formalities Processing and keeping the track of LTA and other joining and relocation related reimbursement Support for the statutory Audit Support to maintain time sheet of staff to be charged to the Project Ensure timely completion of appraisal and mandatory trainings. Collate HR reports Exit Process Ensure exit processes are followed including notification to key departments Ensure the full and final settlement and exit interviews, payroll paperwork are completed.Training & Development To support identify training and development needs within the organization Orient new joiners about the HR Policies and process Support in producing training materials for in-house training Apply only online https://www.celworld.org/work-with-us and fill the given form. We will not entertain any resume directly sent. Last Date of submission: 31 Mar 2025

Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication for talk to foreign ClientsCustomer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR