Desktop Support Job Vacancies in Lucknow

We are looking for a dedicated Information Technology Associate to support our technical team in Gomti Nagar, Lucknow. The ideal candidate should have a strong foundation in IT and be ready to help with various technology needs, providing an opportunity to grow in the field.Key Responsibilities:1. **Technical Support:** Assist staff with hardware and software issues, ensuring minimal disruption to work. This involves troubleshooting problems and providing effective solutions.2. **System Maintenance:** Help maintain computer systems, including regular updates and backups, to ensure smooth operation and security.3. **Network Management:** Support daily network operations and monitor system performance. Respond to alerts, and assist in resolving connectivity issues.4. **Installation and Configuration:** Aid in the setup of new hardware and software, ensuring that all IT equipment is configured correctly for user needs.5. **Documentation:** Keep accurate records of IT issues and solutions, contributing to knowledge management within the team.Required Skills and Expectations:Candidates should be male and possess an ITI certification with at least 1 year of relevant experience. Strong problem-solving skills and a basic understanding of computer systems, networking, and troubleshooting techniques are essential. Candidates should have good communication skills to interact effectively with team members and staff. Reliability, attention to detail, and a proactive attitude towards learning new technologies are highly valued.

Strong knowledge of operating systems, network configurations, and common software applications.Proficiency in troubleshooting technical issues.Excellent communication skills to provide clear instructions to users, both verbally and in writing.Ability to manage multiple tasks and prioritize work effectively.Strong problem-solving skills.Customer service skills to maintain positive relationships with users.

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

Company covers travel, food and accommodation expenses hand on training provided

Job Responsibilities for a Customer Support Representative of Logistic Domestic Inbound Process.1. Handling customer inquiries and providing assistance.(Handle incoming customer calls, chats, and emails promptly and professionally.)2. Managing order tracking and delivery updates(Assist customers in tracking their shipments, resolving delivery issues, and providing accurate and timely information on logistics processes.)3. Resolving customer complaints and escalations4. Coordinating with internal teams for issue resolution5. Maintaining accurate records and documentation6. Demonstrate excellent knowledge of company products and services to effectively cater to customer needs.7. Follow up with customers to ensure complete satisfaction and gather feedback for process improvement.

We have vacant of 2 customer support representative Jobs in Mumbai,Delhi,Ahmedabad,Agra,Lucknow,Noida, Gurgaon,Microsoft Excel, for Freshers Educational Qualification : Secondary School, Other Bachelor Degree Skill Desktop Support, Microsoft Excel etc. Remote Job

Job Openings for 10 Desktop Support Engineer Jobs with minimum 2 Years Experience in Ghaziabad, Lucknow, Kanpur, Gorakhpur, Aligarh, Varanasi, Jhansi, Meerut, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Hardware Networking, Computer Hardware, Desktop Support, Service Desk, IT Helpdesk etc.,

Experience with managing IT infrastructure, including servers, networks, and databases. Ability to communicate technical information to non-technical users. Strong customer service and interpersonal skills. Ability to work independently and manage multiple priorities. Familiarity with industry-standard tools and software, such as Microsoft Office, Active Directory etc.

we are hiring for IT Engineer/ System Engineer1. Wipro Based Online Job InternshipJob Profile: System EngineerFor Demo Dial HR

Looking to hire Laptop service technician and Printer service technician. Knowledge of repairing will be good.