Customer Service Manager Job Vacancies in Kanpur

We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. Responding to Customer Inquiries: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. Resolving Issues: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. Maintaining Records: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. Providing Product Knowledge: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. Following Up: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.

As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.

Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records

Sales Consultant : Automobile Industry Location: Lucknow Full-Time Immediate Joining PreferredWe are Hiring!Are you passionate about automobiles and love interacting with people? Join our dynamic sales team as a Sales Consultant and help customers find their perfect vehicle!Key Responsibilities:Greet and assist customers in the showroom and understand their vehicle requirements.Explain product features, specifications, and pricing clearly.Arrange test drives and follow up with potential buyers.Maintain regular contact with existing and potential clients.Achieve monthly and quarterly sales targets.Maintain proper records of sales and customer interactions.Coordinate with internal departments for smooth delivery and documentation.Requirements:Education: Graduate or equivalent.Experience: Freshers can apply Experience in automobile sales will be an added advantage.Good communication and interpersonal skills.Passion for vehicles and customer service.Ability to work in a team and meet targets.Benefits:Attractive incentives on salesTraining and development supportCareer growth opportunities

Job at finnable for relationship manager

We are seeking a highly organized and detail-oriented Office Secretary to join our dynamic team. The ideal candidate will possess strong administrative and interpersonal skills, and be proficient in utilizing office technology.Key Responsibilities:- Administrative Support:Manage and maintain office files, records, and correspondence.Handle incoming and outgoing mail and courier services.- Assist in scheduling appointments, meetings, and travel arrangements.Prepare and maintain accurate records and reports.- Coordinate with various departments to ensure smooth operations.- Office Management:Oversee office supplies inventory and place orders as needed.- Maintain a clean and organized office environment.- Greet visitors and direct them to appropriate personnel.- Handle telephone calls and inquiries professionally.- Customer Service:Provide excellent customer service by addressing inquiries and resolving issues promptly.- Assist customers with loan applications, documentation, and other related services.Qualifications and Skills:- Bachelor's degree or equivalent qualification.- Strong organizational and time management skills.- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).- Excellent verbal and written communication skills.- Attention to detail and accuracy.- Ability to work independently and as part of a team.

Job Openings for 30 customer service management Jobs for Freshers in Mumbai,Prayagraj,Delhi,Lucknow,Pune,Mahalakshmi Park, Ahmedabad,Purana Kanpur,Kangra,Communication Advisor,Social Media Manager, having Educational qualification of : Higher Secondary with Good knowledge in Communication Advisor,Social Media Manager etc.

Some of the common responsibilities of promotions managers include: Assessing potential products and services promotion options. Creating annual promotion plans for radio, web, social media and print. Developing effective and affordable strategies for marketing new initiatives or programs.

JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.

Dear Job Seekers,Greetings! We are thrilled to announce job openings in the dynamic field of Air Ticketing, Ground Staff, and Cabin Crew roles. This is your chance to be a part of a team that welcomes passengers on board, ensures their safety, and provides top-notch service throughout the journeyKey Responsibilities:Warmly welcome passengers and assist them in finding their seats.Convey crucial safety information and conduct pre-flight checks to ensure a secure environment.Make in-flight announcements, address passenger queries, and oversee the serving of meals and duty-free items.Provide reassurance and guide passengers in adhering to safety procedures during emergencies.Extend first aid support and offer technical assistance for ticketing and maintenance.Skills Required:Exceptional verbal communication skills.A pleasing and professional personality.If you are enthusiastic about working in the aviation industry and possess the skills mentioned above, we invite you to apply by sending your resume to the provided email address.Join us in creating memorable journeys and ensuring the safety and comfort of our passengers. We look forward to welcoming talented individuals to our team!

We are seeking a dedicated and experienced Customer Relationship Management (CRM) Specialist to join our B2B business team. As a CRM Specialist, you will be responsible for managing and nurturing our relationships with key clients and ensuring their satisfaction throughout their journey with our company. Your primary focus will be to optimize customer engagement, increase retention rates, and drive overall customer success.Responsibilities:Develop and implement effective customer relationship management strategies and processes for our B2B business.Serve as the primary point of contact for key clients, building strong relationships and providing exceptional customer service.Collaborate with the sales team to onboard new clients, ensuring a seamless transition and effective implementation of our products or services.Proactively engage with clients to understand their business needs, challenges, and goals, and identify opportunities for upselling or cross-selling.Monitor customer satisfaction levels and conduct regular check-ins to address any concerns, resolve issues, and ensure their success with our solutions.Utilize CRM software to maintain accurate and up-to-date customer records, track interactions, and generate reports to analyze customer behavior and trends.Develop and deliver customized presentations, training sessions, and product demonstrations to clients to maximize their understanding and usage of our offerings.Collaborate with internal teams, such as marketing and product development, to gather client feedback, communicate feature requests, and drive product improvements.Conduct regular business reviews with key clients, providing insights, performance metrics, and recommendations to optimize their experience and achieve their desired outcomes.Stay updated on industry trends, best practices, and emerging technologies related to customer relationship management, and apply this knowledge to enhance our CRM strategies and processes.

MBA Center is looking for an Account Manager MBA Center is an elite admission consulting company with students all over the world accepted to the top-15 US and top-10 European business schools.In this role, youll be responsible for generating more revenue for the MBA Center. The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for meetings. You will provide outstanding customer service by liasoning between the sales team and the customer.ResponsibilitiesGenerate sales leadsAssist in sales and in webinarsOperates as the point of contact for assigned customersDevelops and maintains long-term relationships with clientsCoordinate scheduling with clients and sales team membersQualificationsBachelor's Degree or Master's DegreeFluent EnglishCustomer-service orientedProficient in Microsoft OfficeInternational degree, internships Remote work from homeSales experience min 1 year Employment Type: Full-timeMonday-Saturday 1:30 PM IST till 9:30 PM ISTLocation: India, AnyCompensation: INR 32,000+comission

Designation: CUSTOMER CARE EXECUTIVE/ BPO/ TELE CALLERS/ VOICE PROCESS/ INTERNATIONAL CALL CENTER/ WEB CHAT/ VOICE PROCESSWe seek a Professional Executive for Truelymarry.com. The role is located out of our Kanpur office, covering India & Global Region, the candidate needs to be a highly motivated, self-starter with lots of Convincing PowerResponsibilities: Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits of Truelymarry.com, Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data. Education Qualifications: Graduate in Business Management, Marketing and/or Sales Postgraduate education in Marketing or Sales or Information Systems will be an advantage. Work Exp: experience in Sales, Business Development of services, Job Type: Full-time Salary: 6,000.00 to 18,000.00 /month Experience: telemarketing: 1 Year (preferred), We Give advantage for fresher With Convent Educated,

We are looking for 100 assistant manager Posts in Mumbai,Navi Mumbai,Lucknow,Delhi,Uttara Kannada,Kanpur,Prayagraj,Maharashtra Nagar, Mumbai,Pune,Gujral Nagar, Jalandhar,Communication Advisor,Social Media Manager,Customer Service Manager, with deep knowledge in Communication Advisor,Social Media Manager,Customer Service Manager and Required Educational Qualification is : Higher Secondary, Secondary School