17

Customer Service Manager Job Vacancies in Kanpur

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  • 0 - 6 yrs
  • 9.5 Lac/Yr
  • Kanpur
Airport Ticketing Airline Operations Hospitality Aviation Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Air Traffic Control Cabin Crew Activities Interpersonal Skills Ground Handling Passenger Handling Airport Ground Handling Ground Operation Ground Management Airport Cargo Customer Relationship Ticket Booking Air Ticketing
We are looking for Airport Ticketing Staff to join our team in Kanpur, India. This role is ideal for individuals with a passion for travel and customer service. Whether you are newly starting your career or have some experience, we welcome applicants who have completed their 12th grade. As an Airport Ticketing Staff member, you will have key responsibilities that include assisting passengers with ticket reservations. This involves computing fare prices, processing payments, and issuing tickets. You will also answer queries about flight schedules, destinations, and travel regulations, ensuring passengers have all the information they need for a smooth journey.Another important part of your job will be managing ticket changes and cancellations, providing the necessary support and guidance to passengers. You will work closely with airline systems and software, requiring you to learn and adapt quickly to new technology. Understanding how to handle boarding passes and baggage claims will also be essential.To excel in this role, you should have strong communication skills to interact effectively with passengers and a friendly demeanor to create a welcoming environment. Attention to detail and time management are critical, as you will often work in fast-paced situations. Basic computer skills are necessary for managing reservations and ticketing tasks. A team player attitude and the ability to remain calm under pressure will also help you succeed in this position.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are seeking a Customer Care Executive to join our team in Kanpur. This is an excellent opportunity for individuals with 0 to 2 years of experience, preferably those who have completed their 12th grade. The role is full-time and allows you to work from home.As a Customer Care Executive, you will be the first point of contact for our customers, helping them with their inquiries and providing solutions efficiently. Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer queries through various channels, including phone calls, emails, and chat, ensuring that all interactions are positive and helpful.2. **Problem Solving**: Address and resolve customer issues and complaints effectively, demonstrating patience and understanding to ensure customer satisfaction.3. **Order Management**: Assist customers with order placement, tracking, and resolution of order-related issues, ensuring a smooth purchasing experience.4. **Feedback Collection**: Gather customer feedback and report insights to the management team to help improve our services and products.Required Skills and Expectations:Candidates should have excellent communication skills in both spoken and written English and Hindi. Being empathetic and customer-oriented is a must. You should be comfortable using computers and familiar with basic software applications. Punctuality and a commitment to delivering quality service are important, as you will be working from home and must manage your time effectively.
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  • 0 - 5 yrs
  • Kanpur
Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Kanpur
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center
Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records
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Sales Consultant

Parsley Management Pvt. Ltd

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Lucknow Road Kanpur +1 Lucknow
Sales Direct Sales Sales Process Field Sales Negotiation Skills Team Management Skills Customer Relationship Customer Service Interpersonal Skills
Sales Consultant : Automobile Industry Location: Lucknow Full-Time Immediate Joining PreferredWe are Hiring!Are you passionate about automobiles and love interacting with people? Join our dynamic sales team as a Sales Consultant and help customers find their perfect vehicle!Key Responsibilities:Greet and assist customers in the showroom and understand their vehicle requirements.Explain product features, specifications, and pricing clearly.Arrange test drives and follow up with potential buyers.Maintain regular contact with existing and potential clients.Achieve monthly and quarterly sales targets.Maintain proper records of sales and customer interactions.Coordinate with internal departments for smooth delivery and documentation.Requirements:Education: Graduate or equivalent.Experience: Freshers can apply Experience in automobile sales will be an added advantage.Good communication and interpersonal skills.Passion for vehicles and customer service.Ability to work in a team and meet targets.Benefits:Attractive incentives on salesTraining and development supportCareer growth opportunities
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Ground Staff Activities Ground Handling Cargo Handling Ground Management Ground Manager Ground Operation Airport Ramp Air Cargo Airport Cargo Airport Ground Handling Customer Service Airport Operation
### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance
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Customer Relationship Customer Service Team Management Skills
Job at finnable for relationship manager
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  • 1 - 3 yrs
  • 1.0 Lac/Yr
  • Kanpur
Office Services Customer Management
We are seeking a highly organized and detail-oriented Office Secretary to join our dynamic team. The ideal candidate will possess strong administrative and interpersonal skills, and be proficient in utilizing office technology.Key Responsibilities:- Administrative Support:Manage and maintain office files, records, and correspondence.Handle incoming and outgoing mail and courier services.- Assist in scheduling appointments, meetings, and travel arrangements.Prepare and maintain accurate records and reports.- Coordinate with various departments to ensure smooth operations.- Office Management:Oversee office supplies inventory and place orders as needed.- Maintain a clean and organized office environment.- Greet visitors and direct them to appropriate personnel.- Handle telephone calls and inquiries professionally.- Customer Service:Provide excellent customer service by addressing inquiries and resolving issues promptly.- Assist customers with loan applications, documentation, and other related services.Qualifications and Skills:- Bachelor's degree or equivalent qualification.- Strong organizational and time management skills.- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).- Excellent verbal and written communication skills.- Attention to detail and accuracy.- Ability to work independently and as part of a team.
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Communication Advisor Social Media Manager Customer Service Manager Work From Home
Job Openings for 30 customer service management Jobs for Freshers in Mumbai,Prayagraj,Delhi,Lucknow,Pune,Mahalakshmi Park, Ahmedabad,Purana Kanpur,Kangra,Communication Advisor,Social Media Manager, having Educational qualification of : Higher Secondary with Good knowledge in Communication Advisor,Social Media Manager etc.
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Sales Promotion Manager

samradhya bhumi group

Market Executive Customer Service Manager Team Leader Design Work From Home
Some of the common responsibilities of promotions managers include: Assessing potential products and services promotion options. Creating annual promotion plans for radio, web, social media and print. Developing effective and affordable strategies for marketing new initiatives or programs.
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Employer Branding Product Analyst Customer Relationship Executive Automobile Service Manager Automobile Technician
JOB DESCRIPTION:1. Identify marketing opportunities.2. Drives primary sales in the assigned territory to achieve the sales target & maximize the market share.3. Take up dealer/sales promotion activities4. Ensuring expansion of the dealer network to increase the product reach5. Interacting with the end customers & attend to customer complaints6. Liaison with banks & financial institutions for supporting dealers / customers7. Organize sales activities, motivate the dealer / salesman through training / Introduction of incentive schemes & ensure reduced outstanding & better collections from the dealer8. Conduct market surveys, customer meets, RTO data analysis etc to identify target customers and follow-up with interested customers for improved market share.9. Provide MIS reports containing market information like - Competitor activity, new products/features/technology launched various sales promotion activities etc to the head office.
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Customer Service Ground Management Aviation Ground Staff Cabin Crew Walk in
Dear Job Seekers,Greetings! We are thrilled to announce job openings in the dynamic field of Air Ticketing, Ground Staff, and Cabin Crew roles. This is your chance to be a part of a team that welcomes passengers on board, ensures their safety, and provides top-notch service throughout the journeyKey Responsibilities:Warmly welcome passengers and assist them in finding their seats.Convey crucial safety information and conduct pre-flight checks to ensure a secure environment.Make in-flight announcements, address passenger queries, and oversee the serving of meals and duty-free items.Provide reassurance and guide passengers in adhering to safety procedures during emergencies.Extend first aid support and offer technical assistance for ticketing and maintenance.Skills Required:Exceptional verbal communication skills.A pleasing and professional personality.If you are enthusiastic about working in the aviation industry and possess the skills mentioned above, we invite you to apply by sending your resume to the provided email address.Join us in creating memorable journeys and ensuring the safety and comfort of our passengers. We look forward to welcoming talented individuals to our team!
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kanpur
Customer Relationship Siebel Marketing MS CRM Customer Service Operations
We are seeking a dedicated and experienced Customer Relationship Management (CRM) Specialist to join our B2B business team. As a CRM Specialist, you will be responsible for managing and nurturing our relationships with key clients and ensuring their satisfaction throughout their journey with our company. Your primary focus will be to optimize customer engagement, increase retention rates, and drive overall customer success.Responsibilities:Develop and implement effective customer relationship management strategies and processes for our B2B business.Serve as the primary point of contact for key clients, building strong relationships and providing exceptional customer service.Collaborate with the sales team to onboard new clients, ensuring a seamless transition and effective implementation of our products or services.Proactively engage with clients to understand their business needs, challenges, and goals, and identify opportunities for upselling or cross-selling.Monitor customer satisfaction levels and conduct regular check-ins to address any concerns, resolve issues, and ensure their success with our solutions.Utilize CRM software to maintain accurate and up-to-date customer records, track interactions, and generate reports to analyze customer behavior and trends.Develop and deliver customized presentations, training sessions, and product demonstrations to clients to maximize their understanding and usage of our offerings.Collaborate with internal teams, such as marketing and product development, to gather client feedback, communicate feature requests, and drive product improvements.Conduct regular business reviews with key clients, providing insights, performance metrics, and recommendations to optimize their experience and achieve their desired outcomes.Stay updated on industry trends, best practices, and emerging technologies related to customer relationship management, and apply this knowledge to enhance our CRM strategies and processes.
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Account Manager

MBA Center Global

Fluent English Customer-service Oriented Proficient in Microsoft Office Accounts Manager Work From Home
MBA Center is looking for an Account Manager MBA Center is an elite admission consulting company with students all over the world accepted to the top-15 US and top-10 European business schools.In this role, youll be responsible for generating more revenue for the MBA Center. The ideal candidate will be responsible for supporting our sales team. You will be a key contributor to our sales team's success. You will primarily be in charge of scheduling and preparing our sales team for meetings. You will provide outstanding customer service by liasoning between the sales team and the customer.ResponsibilitiesGenerate sales leadsAssist in sales and in webinarsOperates as the point of contact for assigned customersDevelops and maintains long-term relationships with clientsCoordinate scheduling with clients and sales team membersQualificationsBachelor's Degree or Master's DegreeFluent EnglishCustomer-service orientedProficient in Microsoft OfficeInternational degree, internships Remote work from homeSales experience min 1 year Employment Type: Full-timeMonday-Saturday 1:30 PM IST till 9:30 PM ISTLocation: India, AnyCompensation: INR 32,000+comission
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BPO Telecaller

TRUELY MARRY

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kanpur
Commercial Executive Professional Service Representative PR Management Relationship Manager Customer Care Associate Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Lead Generation Executive Business Development Executive
Designation: CUSTOMER CARE EXECUTIVE/ BPO/ TELE CALLERS/ VOICE PROCESS/ INTERNATIONAL CALL CENTER/ WEB CHAT/ VOICE PROCESSWe seek a Professional Executive for Truelymarry.com. The role is located out of our Kanpur office, covering India & Global Region, the candidate needs to be a highly motivated, self-starter with lots of Convincing PowerResponsibilities: Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits of Truelymarry.com, Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data. Education Qualifications: Graduate in Business Management, Marketing and/or Sales Postgraduate education in Marketing or Sales or Information Systems will be an advantage. Work Exp: experience in Sales, Business Development of services, Job Type: Full-time Salary: 6,000.00 to 18,000.00 /month Experience: telemarketing: 1 Year (preferred), We Give advantage for fresher With Convent Educated,
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Sales Executive

Rishabh Power solution Ltd

Retail Sales Business Development Channel Sales Channel Management Direct Sales Field Sales Sales Executive Customer Relationship Management Customer Care Customer Service Walk in
Job opening is for 2 Sales Executive Posts one each in above locations. We are looking for a field sales representative to develop sales strategies and attract new clients. The sales person will source new sales opportunities and close sales to achieve targets. The sales executive will play a key role in increasing income and revenue by acquiring more and more clients, generating leads and managing sales of products and services. Sell the Silent Diesel Generators using various customer sales methods (Foot on street, cold calling, presentations etc)Forecast sales, develop out of the box sales strategies/models and evaluate their effectivenessEvaluate customers skills, needs and build long-lasting relationshipsMeet personal and team sales targetsResearch accounts and generate or follow through sales leadsAttend meetings, sales events, and trainings to keep abreast of the latest developmentsReport and provide feedback to management using financial statistical dataMaintain and expand client database.Enter the activity/communication details in the Customer Relationship Management(CRM) or report to the team.
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Assistant Manager

Banzai partners

Communication Advisor Social Media Manager Customer Service Manager Work From Home
We are looking for 100 assistant manager Posts in Mumbai,Navi Mumbai,Lucknow,Delhi,Uttara Kannada,Kanpur,Prayagraj,Maharashtra Nagar, Mumbai,Pune,Gujral Nagar, Jalandhar,Communication Advisor,Social Media Manager,Customer Service Manager, with deep knowledge in Communication Advisor,Social Media Manager,Customer Service Manager and Required Educational Qualification is : Higher Secondary, Secondary School
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Hospitality Manager

Skyview India Academy Private Limited

Hospitality Catering Aviation Housekeeping Time Management Attention to Detail Customer Care Service
We are looking for a motivated and customer-oriented Hospitality Executive to join our team in the aviation sector. In this role, you will be responsible for providing outstanding service to passengers, ensuring their comfort and satisfaction throughout their travel experience.Key Responsibilities:Customer Service: Greet and assist passengers with a warm and welcoming demeanor, addressing inquiries and providing information about services, amenities, and travel details.Passenger Assistance: Support passengers during check-in, boarding, and throughout their stay in the terminal, including handling special requests and addressing any concerns.Operational Support: Collaborate with various departments to ensure smooth operations, assisting with baggage handling, check-in procedures, and flight updates.Age Criteria: Candidates must be between 18 and 28 years old.Benefits:Competitive salaryHealth and wellness benefitsPaid time offOpportunities for career advancement and professional development
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Hospitality Management (Full Time)

Skyview India Academy Private Limited

Customer Care Service Communication Skills Attention to Detail Awareness
We are seeking a passionate and driven Hospitality Manager to oversee daily operations and enhance the guest experience. In this role, you will be responsible for managing staff, ensuring high service standards, and driving the success of our hospitality services.Key Responsibilities:Operations Management: Oversee daily operations of the hospitality establishment, ensuring efficient service delivery and adherence to quality standards.Team Leadership: Recruit, train, and manage staff, fostering a positive work environment and promoting teamwork and professional development.Guest Relations: Maintain a strong focus on guest satisfaction by addressing inquiries, resolving complaints, and enhancing overall guest experiences.Financial Management: Assist in budget preparation and financial planning. Monitor expenses and revenue to achieve financial targets and maintain profitability.Benefits:Competitive salaryHealth and wellness benefitsPaid time offOpportunities for career advancement and professional developmentEmployee discounts and perksAge Criteria: Candidates must be between 18 and 28 years old.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
A Customer Care Executive is responsible for handling customer inquiries, resolving customer issues, and providing excellent customer service. The main responsibilities include answering incoming calls, making outbound calls, responding to emails, and providing support to customers through various communication channels. Skills required for a Customer Care Executive include:1. Customer Relationship Management: Building and maintaining positive relationships with customers to ensure satisfaction and loyalty.2. Outbound Calling: Making proactive calls to customers for sales, follow-ups, and feedback.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Job Openings for 698 Customer Care Executive Jobs for Freshers in Delhi,Lucknow,Kanpur,Agra,Chandigarh,Gurgaon,Indore,Faridabad,Patna City,Bhopal, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Sc with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.
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Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
Hiring for 709 Customer Care Executive Jobs in Delhi,Gurgaon,Jaipur,Lucknow,Kanpur,Amritsar,Chandigarh,Karnal,Gwalior, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, B.A, B.B.A, B.Com, B.Ed, B.Sc, M.A, M.Com with Good knowledge in Customer Relationship,Outbound Calling,Customer Care,Customer Service,Customer Support,Customer Handling,Customer Management,International BPO,Customer Communication,Cold Calling,Call Center etc.
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