Customer Care Executive Job Vacancies in Kanpur

We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.

Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records

We have vacant of 5 Customer Care Executive Jobs in Kalyanpur, Kanpur for Freshers Educational Qualification : 12th Pass Skill Communication etc.

- **Customer Relationship:**Creating and maintaining positive relationships with customers to ensure their satisfaction and loyalty.- **Customer Service:**Providing excellent service to customers, addressing their queries, resolving complaints, and catering to their needs effectively.- **Customer Handling:**Interacting with customers in a professional and courteous manner, understanding their requirements, and providing prompt solutions.- **Customer Communication:**Effectively communicating with customers through phone calls, emails, and other channels to address their concerns, provide information, and build rapport.- **Required Skills and Expectations:**1. Excellent communication skills to interact with customers effectively and convey information clearly.2. Strong interpersonal skills to build and maintain positive relationships with customers.3. Problem-solving abilities to address customer queries and resolve issues promptly.4. Patience and empathy to deal with customers in a courteous and understanding manner.5. Ability to work in a fast-paced environment and handle multiple customer inquiries simultaneously.6. Basic computer skills to input customer information, access relevant data, and respond to queries efficiently.

- Greet and assist passengers: Welcome passengers as they enter the airport, provide information on check-in procedures, boarding, and assist with any queries or needs they may have.- Handle check-in procedures: Ensure passengers' travel documents are in order, issue boarding passes, and check in luggage following airline guidelines.- Assist with security checks: Guide passengers through security screening processes, answer questions, and ensure compliance with airport security regulations.- Provide assistance to passengers with special needs: Offer support to passengers with disabilities, elderly travelers, or unaccompanied minors during check-in, boarding, and throughout their journey.- Resolve passenger issues: Address complaints, issues, or conflicts that may arise during travel, provide solutions promptly, and ensure a positive experience for passengers.- Coordinate with airline staff: Collaborate with airline representatives, ground staff, security personnel, and other airport personnel to ensure smooth operations and passenger satisfaction.- Maintain a clean and organized work area: Keep the check-in counters, waiting areas, and information desks neat and tidy to create a pleasant environment for passengers.- Excellent communication skills: Ability to effectively communicate with passengers, colleagues, and superiors in a clear and professional manner.- Customer service mindset: Possess a strong focus on customer satisfaction, patience, and the ability to handle challenging situations with empathy and professionalism.- Knowledge of airline operations: Understanding of airport and airline procedures, safety regulations, and customer service standards to provide efficient and reliable assistance to passengers.

*Job Title:* Field Sales Executives (Senior & Junior) Required *Company:* Zuvy Store*Location:* Kanpur*Job Type:* Full-time*About Us:* Zuvy Store is a fast-growing SaaS company looking for talented Field Sales Executives to join our team!*Job Requirements:*- 15-20 Field Sales Executives (Senior & Junior)- Strong sales and communication skills- Ability to work independently and meet targets*Salary:*- Junior Executives (06 months to 1 year experience) : 15,000 + TA + Incentives- Senior Executives (01 year- 03 years): 25,000 + TA + Incentives*How to Apply:*Send your resume to mailto:abhikatiyar862@gmail.com with the job title in the subject line.*About Zuvy Store:* We're a dynamic team passionate about innovation and customer satisfaction.*Join our team and grow with us!*Thanks Abhishek katiyar Bussiness Head Zuvy store

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Hiring for 2 Retail Sales Executive Jobs in Kanpur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.B.A, B.Com, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.A, M.B.A/PGDM, M.Com, M.Sc, Any Master Degree with Good knowledge in Retail Sales, Customer Support, Customer Handling, Communication Skills, Counter Sales, Sales etc.

Job Openings for 10 International Voice Process Executive Jobs for Freshers in Kanpur, having Educational qualification of : Secondary School, Other Bachelor Degree with Good knowledge in Outbound Calling, International BPO, International Voice, Voice Process, International Voice Process, Good Communication Skills, Call Center, BPO Call Center etc.Roles and Responsibilities:Job Profile : International Outbound Calling (US Shift)Candidate needs to make outbound calls.Shift Timings : 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in a U.S. Diabetic campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827

Job Title: Customer Support Executive (CSE) International BPO (Night Shift)Location: [Krishna Nagar Kanpur]Job Type: Full-Time (Night Shift)Working Days: 5 Days a Week (Fixed Weekends Off )Interview Mode-: walk in InterviewJob Description:We are hiring enthusiastic and dedicated individuals for an International BPO process. If you have good communication skills and are comfortable working night shifts, this is a great opportunity to grow your career with a dynamic and supportive team.Key Responsibilities:Maintain professionalism and quality in every interaction.OPENINGS - 100 Requirements:Good communication skills in English.Willingness to work night shifts only.Freshers and experienced candidates are welcome.Male and Female candidates can apply.Salary & Benefits:Salary Range: 10,000 25,000 (based on experience and performance).Attractive weekly and monthly incentives.One side cab provided for female employees.5 working days per week.Please get in touch if we can do longer hiring partnership.Thanks & RegardsShiv Solution BPO Krishna Nagar, KANPUR Contact-8960522273

Truelymarry is one of the leading online matrimonial services offering various opportunities to people to meet their soul mates on a platform. If you are Passionate about building client relationships. Join Truelymarry, a trusted name in the matchmaking industry. We are looking for a dedicated Female CRM Executive to handle customer interactions, resolve queries and provide top- notch service.Key Responsibilities- Handle customer inquiries via calls, emails, and chat.- Build and maintain strong client relationships.- Address customer concerns professionally.- Maintain accurate records of clients interactions.- Collaborate with internal teams to meet customer expectations.

Dear Sir/Ma'amGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:

help customers with questions, issues, and problems related to a company's products or services. Their main goal is to ensure customer satisfaction by providing effective support in a timely manner

A back-office executive can practically find employment in every industry. The duties of a back office executive include conducting data entry activities, offering administrative support, taking calls, and producing reports and presentations. The Back Office Manager is the boss of the Back Office Executives.

We are looking for 20 International Sales Executive Posts in Kanpur, with deep knowledge in Good knowledge in Outbound Calling, International BPO, International Voice Process, Good Communication Skills, Call Center, BPO Call Center, Online Sales, Customer Care Executive and Required Educational Qualification is : Secondary School, Other Bachelor Degree Roles and Responsibilities:Job Profile: International Telecalling Executive (US Shift)Candidate needs to make outbound calls.Shift Timings: 8:00 PM to 5:00 AM (IST)Desired Candidate Profile:* Minimum 1 year of experience in an Outbound Sales U.S. campaign is mandatory.* Excellent verbal communication and fluent spoken English are essential.* Target-driven individuals with a professional and customer-oriented approach.Perks and Benefits:* Competitive fixed salary aligned with industry standards* Attractive performance-based incentives* Cab facility available on selected routes* Complimentary meals and refreshments during the shiftCompensation: 12,000 to 25,000 per monthSchedule:Night shiftJob Types: Full-time, Permanent*Speak with the HR* +91 8576965827

Designation: CUSTOMER CARE EXECUTIVE/ BPO/ TELE CALLERS/ VOICE PROCESS/ INTERNATIONAL CALL CENTER/ WEB CHAT/ VOICE PROCESSWe seek a Professional Executive for Truelymarry.com. The role is located out of our Kanpur office, covering India & Global Region, the candidate needs to be a highly motivated, self-starter with lots of Convincing PowerResponsibilities: Generating business in New Accounts and expand business in existing accounts. Pipeline development through a combination of cold calling, email campaigns and market sector knowledge/intelligence Working closely with the CRM Team to generate new pipeline and meet sales targets. Working proactively on all leads and opportunities and drive them towards closure. Fully understand and clearly articulate the benefits of Truelymarry.com, Understanding the needs of prospect businesses and working with the technical team in translating those needs into compelling demonstrations showcasing the products capability. Updating internal CRM system with daily updates of sales activity, along with accurate customer and operational data. Education Qualifications: Graduate in Business Management, Marketing and/or Sales Postgraduate education in Marketing or Sales or Information Systems will be an advantage. Work Exp: experience in Sales, Business Development of services, Job Type: Full-time Salary: 6,000.00 to 18,000.00 /month Experience: telemarketing: 1 Year (preferred), We Give advantage for fresher With Convent Educated,

We are looking for 179 Airport Ticketing Staff Posts in Gaya, Darbhanga, Kanpur, Lucknow, Gorakhpur, Ranchi, Patna, Delhi, Noida, Surat, with deep knowledge in Aviation, Aviation Security, Airline Operations, Airlines Executive, Airline Ground Staff, Airline Customer Service, Airlines Transition Captain, Airlines Cabin Crew, Airport Representative, Airport Ticketing, Airport Operation, Ticket Booking, Air Ticketing, Customer Relationship and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma