Support Technician Job Vacancies in Kanpur

We are seeking a dedicated Customer Care Executive to join our team in Kanpur. This role is ideal for freshers who have completed their 12th grade and are looking to start their career in customer service. You will handle customer inquiries and ensure their needs are met from the comfort of your home.Key Responsibilities:1. **Responding to Customer Inquiries**: You will answer questions and provide information to customers via phone, email, or chat, ensuring a pleasant and helpful experience.2. **Resolving Issues**: When customers face problems, you will work to find effective solutions quickly and efficiently, maintaining a positive relationship with the customers.3. **Maintaining Records**: It is important to accurately log customer interactions and transactions, ensuring all information is up-to-date for future reference.4. **Providing Product Knowledge**: You will familiarize yourself with our products and services to effectively assist customers and provide them with relevant information.5. **Following Up**: After resolving customer issues, you will follow up to ensure their satisfaction and gather feedback for continuous improvement.Required Skills and Expectations:Candidates must possess excellent communication skills, both written and verbal, as you will be interacting with customers regularly. A strong customer-oriented mindset is essential to provide the best service possible. Attention to detail is important for accurate record-keeping and problem-solving abilities. Additionally, a basic understanding of computers and relevant software will help you succeed in managing customer interactions effectively.

We are looking for a dedicated Customer Support Executive to join our team in Kanpur. The ideal candidate will have 1 to 2 years of experience in customer service and be passionate about helping customers.Key Responsibilities:- **Customer Interaction:** Respond to customer queries via phone, email, or chat, providing accurate information and resolving issues promptly.- **Issue Resolution:** Handle complaints and trouble tickets effectively, escalating complex issues to the appropriate departments when necessary.- **Product Knowledge:** Gain a deep understanding of our products and services to assist customers effectively and promote our offerings when needed.- **Feedback Collection:** Gather customer feedback to help improve our services and share insights with the team for continuous improvement.- **Documentation:** Maintain detailed records of customer interactions and issues using our support software for better tracking and follow-up.Required Skills and Expectations:The ideal candidate should hold a graduate degree with 1-2 years of experience in a customer support role. Strong communication skills, both verbal and written, are essential for clear customer interaction. A problem-solving mindset is crucial to address customer concerns effectively. Proficiency in using computer systems and customer support software is expected. The candidate must demonstrate empathy and patience, ensuring that every customer feels valued and understood. Flexibility and teamwork are important, as the role requires collaboration with various departments to deliver a seamless customer experience.

As a Customer Care Executive, you will be responsible for managing customer relationships through outbound calling and providing excellent customer service and support. You will handle customer inquiries, resolve issues, and communicate effectively with customers. Your role will involve working in an international BPO setting in Kanpur. The ideal candidate should have strong customer communication skills, the ability to handle customer complaints and manage customer interactions effectively. Prior experience in a call center or customer care role is preferred, but freshers with excellent communication skills are also encouraged to apply. A minimum educational qualification of 12th pass is required for this full-time position.

Success as a BPO Voice Process Executive requires strong communication skills, the ability to remain calm under pressure, and problem-solving abilities. Responsibilities include managing incoming calls, addressing customer inquiries, handling complaints, and maintaining accurate records

Strong knowledge of operating systems, network configurations, and common software applications.Proficiency in troubleshooting technical issues.Excellent communication skills to provide clear instructions to users, both verbally and in writing.Ability to manage multiple tasks and prioritize work effectively.Strong problem-solving skills.Customer service skills to maintain positive relationships with users.

Back Office support work executive with good communication skills in Hindi and English, technically sound to handle the customer , Well versed with computer skills required.

Job Description:We are hiring a Customer Support Executive to handle customer queries, provide solutions, and ensure client satisfaction.Requirements:Strong communication & problem-solving skillsBasic computer knowledgeExperience: Fresher / 1+ year in customer service

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

We are opening mass recruitment program for customer care executive profile.This hiring program is for both candidates Male & Female.Job profile: Customer care executive.Work: Handling inbound calls & cold calling.Location: Work from home Work time: part time Salary: 7000-10000 Negotiable Organization: The Digital world's Urgent requirement the candidate selection on bases of interview and first come first serve is priority.With best regards HR The Digital world's

Only candidates those who are seriously need job contact me

gathering and processing data. performing basic admin duties including printing, sending emails, and ordering servicing, raising MISgood communication and problem solving skills, plan and coordinate the timely delivery servicesestablish, develop and maintain the business relationship with the prospective customer in the assigned territory to generate new business for the organizationresponsible for handling all accounts payable to a company by supervising invoicing and communicating directly with clients

Job Openings for 70 Back Office Coordinator Jobs for Freshers in Kanpur Dehat, Having Educational Qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/higher Diploma, Professional Degree, other Bachelor Degree, B.a, B.arch, Dm/Doctorate of Medicine with Good Knowledge in Customer Service Etc.,

As a Support Assistant you will be required to provided technical support to our clients who are using our software or products developed by the company. Additionally, you will also be required for overall maintenance of IT infrastructure of the company.

Job Profile - Custodian -ATMJob Role - Call Attending ATM Machine Handling /Daily Check MachineQualification - HSC/ GraduateAge Limited - 18 to 30Salary - 12 k to 13 k Depend On Experience Gander - Only Male Can ApplyDuties & Responsibilities------- An ATM, which stands for automated teller machine, is a specialized computer that makes it convenient to manage a bank account holder's funds. It allows a person to check account balances, withdraw or deposit money, print a statement of account activities or transactions, and even purchase stamps.Note - Bike CompulsoryNote - Charges Apply Miss Radhika

Outbound Sales Process candidates have good communication skills Night Shift

We need candidates for the post of CSR for International BPO immediately. Please call us now at below number to schedule your interview.Post: Customer Support RepresentativeProcess: Outbound Customer SupportSalary: Upto-20,000Experience1 year or more in International BPOShift: US & UKSkill: Excellent with EnglishWeek off: Saturday, Sunday .Job Location: Neelkanth Market, Near Ramadevi Bypass, KanpurName: ARPITA NIGAMSkills#Bpo, #Call Center, #Voice Process, #International Call Center, Kpo, US & UK Shift, # Customer Support, #Customer Service, #Customer Support Executive, #Customer Care Executive, Customer CareExperience1.00-3.00 Yearsintermediate LevelAssociateIndustryOutsourcing/OffshoringEmployment TypeFULL TIME

its a BPO based job i need a candidate who can communicate good in English language