Array ( [0] => customer-care [1] => baner-pune ) Customer Care Jobs in Baner,Customer Service Job Vacancies in Baner Maharashtra
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Customer Care Job Vacancies in Baner

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Looking For Customer Service Associate

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 3 yrs
  • Baner Pune
Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO
We are seeking a Customer Service Associate to join our team in Baner, Pune. The ideal candidate will have 1 to 3 years of experience and a post-graduate degree, bringing strong communication and problem-solving skills to provide excellent service to our customers. Key Responsibilities:1. **Customer Support:** Respond to customer inquiries via phone, email, and chat, providing timely and accurate information to enhance customer satisfaction.2. **Issue Resolution:** Address customer complaints and issues compassionately and efficiently, working to resolve problems and ensure a positive experience.3. **Product Knowledge:** Maintain a good understanding of our products and services to help customers make informed decisions.4. **Documentation:** Accurately record customer interactions and maintain detailed logs of inquiries and resolutions for future reference.5. **Collaboration:** Work closely with team members and other departments to share feedback and improve processes and customer experiences.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively engage with customers. Attention to detail is important for accurately capturing customer information and resolving issues. The ability to work in a team environment and a strong customer-oriented attitude are essential. We expect a proactive approach to problem-solving and the willingness to learn and adapt in a fast-paced work environment.
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Female - Customer Support Executive - Full Time

Trucktek Pvt Ltd

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Baner Pune
Customer Support Customer Relationship Telephone Handling Good Communication Skills
We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.
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Hiring Freshers || Customer Service Associate

XMC BPO

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Non Voice Process Chat Support Email Support Customer Care Associate Multi Tasking Staff
Full Job DescriptionWe are looking for dynamic and detail-oriented individuals to join growing team in Pune. The ideal candidate should have excellent written communication skills, the ability to work in a fast-paced environment, and a willingness to adapt to rotational shifts. The right candidate will be working for a Travel Process. It will be a non-voice email/chat (3 concurrency) support desk.We are looking for immediate joiner for a new training batch starting first week of Mar at our Pune (Baner) locationOur requirement is as follows -1. Someone with good communication skills as ours is International process 2. Graduate/Under Graduate3. Computer literacy 4. Can work from office 5. Can travel self6. Willing to work night shifts and weekends7. Package- 1.5 LPA + 40K incentives for freshers and 2 LPA + 50K incentives for experienced person8. No leaves for the first 3 months from joining
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Customer Service Representative Jobs For B.A Freshers

DBS MINTEK PVT LTD

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Customer Service Customer Support Inbound Voice Process
What is the role of customer support?Customer support vs customer service: What's the difference ...The role of customer support is to help make a difference in the user's experience with your product, says Palazzolo, Head of Member Success at Trust & Will . It is the support agent's role and responsibility to become customer advocates to help shape the future of their company's product, marketing, R&D etc.
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Customer Care Executive Fresher

DBS Mintek Pvt Ltd

Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Call Center Cold Calling
Vodafone Idea Voice Process
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Urgent Requirement For Relationship Manager

M S Territory

Customer Relationship Customer Service Mass Communication Project Management Consultant Hard Working Public Speaking Grooming Ethical Practice Team Management Skills
Build relationships: Develop and maintain relationships with clients through meetings, phone calls, and emails Advise clients: Provide guidance on buying, selling, or investing in properties Organize showings: Arrange and book property showings for clients Research the market: Stay informed on local and national real estate trends and competition Negotiate prices: Negotiate prices and other sales terms with clients Prepare marketing materials: Create and prepare marketing materials for new listings Promote listings: Use social media to promote new listings and increase exposure Work with other professionals: Collaborate with lawyers, mortgage lenders, and inspection personnel Report to management: Report on sales activities to top management
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Front Desk Receptionist

Dental Galaxy

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Baner Pune
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Computer Skills Front Office Front Desk Office Work
Admin/ Receptionist
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Customer Care Executive (0-1 Years)

DBS Mintek Pvt Ltd

Good Communication H Hindi & Marathi Customer Care Troubleshooting Skills Service Desk
CSA
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Jobs by Popular Location

Customer Support Executive (0-1 Years)

DBS Mintek Private Limited

  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Baner Pune
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support
i need basic computer knowledge , and age 18 completed , and 12 th pass education .
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Hiring For Sales Coordinator

Mould Fitness

Good Communication Skills Talkative Helping Direct Sales Tele Sales Quick Learner Interpersonal Skills Well Groomed Wellness Coach Microsoft Office Service Desk Customer Care Coordination Skills Customer Support Payment Followup
The job involves strong communication skills and understanding the needs of the clients. Experience or someone who understands how exercise and healthy lifestyle impacts all aspects of life will do better in this position.
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Customer Care Executive - In-patient Department

Cloudnine Hospital

  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Communication System Billing Executive
Job Responsibilities: To operate as a Focal point for Visitors, telephone calls, e-mails. To Welcome Customers & Guests. To Check in all patients after billing on thesoftware provided. To coordinate with the Customers for the doctors appointment. To inform doctors and patient alike on the cancellation of an appointment. To coordinate with the customers for Billing (Consultation Bills, Investigation Bills, Bed Booking etc.) To register the Patient ID No for New patient and to update the same in the Patient file. Counsels patients regarding various Cloud 9 packages, services offered, facilities etc. Co-ordinate the smooth functioning and maintenance of Clinic facilities. To educate and train new employees about service rules, roles, expectations, duty hours and policies. Feedback Collection: Ensure customers are aware of feedback collection mechanism. Encourage customer to give feedback after consultation/ usage of any service provided. If written: in prescribed feedback forms from all patients, and unopened feedback forms has to be given to Assistant Clinic Manager. If digital:Guide customer on entering feedback. Oversee the addressing of grievances/complaints received from the patients in a timely and satisfactory manner. Ensuring all the areas of the department like OPDs, Waiting area, rest rooms, receptions is kept cleaned in coordination with housekeeping department. Regarding OPD area should coordinate with maintenance department regarding maintenance related works and ensure the work is completed without affecting the routine patient flow within the stipulated time. Ensure adequate stock of required items are stocked and maintained for the day to day functioning of the OPD. Coordinates with consultant doctors for their slot timings, leaves and also for other requirements for the smooth functioning. Interested candidates can share their CV on +91-8882123844 or aayushia@cloudninecare.com.
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Urgent Requirement For Customer Support Executive

DBS Mintek Pvt. Ltd.

  • 0 - 4 yrs
  • 1.3 Lac/Yr
  • Baner Pune
Customer Care Voice Process International BPO Customer Communication Call Center
A Customer Support Executive assists customers with product inquiries, issues, and complaints via phone, email, or chat. They provide information about products/services, troubleshoot problems, and ensure customer satisfaction. Responsibilities include resolving concerns promptly, maintaining records, and escalating complex issues. Good communication, patience, and problem-solving skills are essential for this role.
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Customer Executive - Experience Centre

Livspace

Good Communication Flexible Retail Customer Service Groomed Presentable Customer Executive Work From Home
This role requires commitment to Customer Satisfaction to drive exemplary customer experience, always putting the customers needs first thereby driving the Net Promoter Score (NPS) of Experience Centre. Enthusiastically conveying a commitment towards providing unsurpassed Customer Service and ensuring that the Livspace team is also abiding by keeping Customer Satisfaction as the primary objective of the Experience Centre. Exploring the underlying reasons for recurring customer problems and also going the extra mile to find the solutions for the same. The role would require conversion of customers: delivering Livspace concept brief and onboarding and delivering exemplary customer experience.Adherence to DILO and updating it on the platform regularly.Tour of EC to all visitors, ensuring Livspace concept is delivered well.Raise request/ allocate designers to all visitors.Follow the criteria and script defined for qualification of the lead to proceed for designer interaction ensuring that the EC is presentable and well maintained at all times.Running and monitoring processes for liquidation.Data Management: Running and monitoring processes for Data Collection on footfalls/walk-ins.Customer feedback capturing and communication.EC Sample Management: Running and monitoring processes.Ensure Swatch library is maintained.Events and activation, driving marketing initiatives.EC Process maintenance- Follow SOP on EC related processes with the stylist.Ensure adherence to relevant SOPs - Checklist as per Stylist to be managed and maintained.Managing visual merchandise of store and ensure looks are refreshed periodically.Adhere to VM guidelines circulated.Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing.Participating in the various promotional activities in order to increase the footfall of the customers in Experience Centres.
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Sales Coordinator (Female)

Fusion HVAC Solutions Pvt. Ltd.

  • 1 - 2 yrs
  • 1.8 Lac/Yr
  • Baner Pune
Microsoft Office Word Internet Customer Support Sales Administration Sales Coordinator
Hiring for 1 Sales Coordinator Job in Baner, Pune, Maharashtra, with minimum 1 Year Experience,Required Educational Qualification is : Other Bachelor Degree with Good knowledge in Microsoft Office,Word,Internet,Customer Support,Sales Administration etc.
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Customer Support Executive

PWS Tech Services

  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Baner Pune
Call Center Executive Customer Care Representative
We is looking for young and dynamic Male/Female candidates who are ambitious, smart and dynamic to learn & achieve set goals set forward for the post of Customer Support Executive. You will have to assist customers with issues & information requested when using our products and services. Your responsibility will include resolving customer queries and recommending solutions to achieve a seamless experience for customers.Responsibilities and Duties:o Demonstrates ownership to resolve challenging customer issues, escalating when necessaryo Update our internal databases with information about issues and useful discussions with customerso Maintaining a positive, empathetic and professional attitude toward customers at all timeso Draft quotations as per customers requesto Identify and assess customers needs to achieve satisfactiono Communicating with customers via Chat, Email or Calls; follow up with customerso Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutiono Knowing our products thoroughly so that customer queries can be solvedo Processing orders, forms, applications, and requestso Follow communication procedures, guidelines and policieso Build sustainable relationships and trust with customer accounts through open and interactive communicationo Providing feedback on the efficiency of the customer service processKey Skills & Qualifications:o High School Diploma or Degree or Equivalento Proven customer support experience or experience as a Client Service Representativeo Fluency in English is a musto Ability to multi-task, prioritize, and manage time effectivelyo Patience when handling tough caseso Understanding of how CRM systems worko Excellent documentation skillso Understanding of how CRM systems worko Work successfully in a team environment as well as independentlyo Excellent communication skills
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Customer Care Executive

DBS MINTEK

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Baner Pune
Good Communication Customer Care
We have vacant of 30 Customer Care Executive Jobs in Baner, Pune, Maharashtra, good communication, for Freshers Educational Qualification : Higher Secondary Skill good communication etc.
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Customer Care Executive

DBS Mintek Pvt Ltd

Good Communication Skills Customer Care Executive
help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
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Telecaller

Wealthy Habits

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Customer Care Executive Customer Support Executive Telecaller Telemarketer Telemarketing Executive
1. To make outgoing calls using script to generate leads for Sales Teams.2. Fix up appointments & plan out visits for Sales Team.3. Necessary follow up if any to complete the call.4. Record Keeping of calls done and follow up calls.
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Tele Caller Executive (Female)

Vedlaxmi Developers & Designers Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Baner Pune
Telecaller Cold Calling Administration Executive Customer Service Advisor
We have vacant of 1 tele caller executive Job in Baner, Pune, Maharashtra, Telecaller, Cold Calling, Administration Executive, Customer Service Advisor, for Freshers Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Telecaller, Cold Calling, Administration Executive, Customer Service Advisor etc.,
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Opening For Customer Service Executive For Pune (Baner) Location

Talent Corner HR Services Pvt Ltd

  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Baner Pune
MS Office Word Selling Skills Negotiation Skills Computer Literate Communication Skills Customer Service Executive
Customer Service / Sales Representative Responsibilities: Manage all inbound and outbound calls in a proficient and timely manner Assisting the clients with the booking process over the telephone and ensure all booking requests are managed and handled in a professional manner. Ensuring payments and related paperwork are explained and assist the customer in completing the booking process. To ensure all administration and paperwork is processed efficiently in compliance with the company policy Responding promptly to customer queries and resolving the queries within the stipulated SLA coordinating with the concerned department. Responding to emails in a prompt and efficient manner. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Have a thorough knowledge of our products and services. Keeping records of customer interactions, transactions, comments, feedback and complaints. Work closely with your colleagues in delivering exceptional customer service to the customers. Ensure customer satisfaction and provide professional customer support. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Manage a portfolio of existing key accounts / customers Building and maintaining strong, long-lasting customer relationships Overseeing customer account management, including an understanding of customer requirements and identifying potential opportunities, also proposing suitable solutions within our product line Meet Individual / team qualitative and quantitative sales targets Excellent team player and mentoring new and existing staff as and when required. Skills: 2-3 years experience of Contact Centre, Call Center or Hospitality industry is preferred Freshers can also apply Customer focused with strong selling and negotiation skills Basic accounting knowledge preferre
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Customer Service Representative

PWS Tech Services

  • 0 - 5 yrs
  • 5.0 Lac/Yr
  • Female
  • Baner Pune
Microsoft Office Communication Skills Customer Care Customer Support Corporate Social Responsibility Excellent Communication Convincing Strong Communication Skills Handle Work Pressure Multi Tasking Staff
The successful candidate for this role will have a strong command of the companys customer service policies. Will be responsible for managing Inbound and outbound calls relating to Car rental, leasing, ancillary services, after sales queries, rental extensions etc.Customer Service Representative Responsibilities: Manage all inbound and outbound calls in a proficient and timely manner. Assisting the clients with the booking process over the telephone and ensure all booking requests are managed and handled in a professional manner. Ensuring payments and related paperwork are explained and assist the customer in completing the booking process. Communicating with customers in a prompt manner via Chat, Email or Calls; follow up with customers To ensure all administration and paperwork is processed efficiently in compliance with the company policy. Responding promptly to customer queries and resolving the queries within the stipulated SLA coordinating with the concerned department. Maintaining a positive, empathetic, and professional attitude toward customers at all times. Have a thorough knowledge of our products and services. Keeping records of customer interactions, transactions, comments, feedback and complaints. Maintain and update rental agreement files; contract and notify customers of overdue rental vehicles and inquire as to the expected date of return; process rental extensions. Manage a portfolio of existing key accounts / customers. Building and maintaining strong, long-lasting customer relationships. Overseeing customer account management, including an understanding of customer requirements and identifying potential opportunities, also proposing suitable solutions within our product line. Excellent team player and mentoring new and existing staff as and when required. Key Skills & Qualifications: 0-3 years of experience of Customer Centre, Call
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Customer Support Executive

PWS Tech Services

  • 2 - 4 yrs
  • 4.3 Lac/Yr
  • Baner Pune
Call Center Executive Customer Care Representative
We is looking for young and dynamic Male/Female candidates who are ambitious, smart and dynamic to learn & achieve set goals set forward for the post of Customer Support Executive. You will have to assist customers with issues & information requested when using our products and services. Your responsibility will include resolving customer queries and recommending solutions to achieve a seamless experience for customers.Responsibilities and Duties:o Demonstrates ownership to resolve challenging customer issues, escalating when necessaryo Update our internal databases with information about issues and useful discussions with customerso Maintaining a positive, empathetic and professional attitude toward customers at all timeso Draft quotations as per customers requesto Identify and assess customers needs to achieve satisfactiono Prompt response to customer inquirieso Communicating with customers via Chat, Email or Calls; follow up with customerso Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutiono Knowing our products thoroughly so that customer queries can be solvedo Processing orders, forms, applications, and requestso Follow communication procedures, guidelines and policieso Build sustainable relationships and trust with customer accounts through open and interactive communicationo Providing feedback on the efficiency of the customer service processKey Skills & Qualifications:o High School Diploma or Degree or Equivalento Proven customer support experience or experience as a Client Service Representativeo Fluency in English is a musto Ability to multi-task, prioritize, and manage time effectivelyo Patience when handling tough caseso Understanding of how CRM systems worko Excellent documentation skillso Understanding of how CRM systems worko Work successfully in a team environment as well as independentlyo Excellent communication skills
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Fresher hiring for Customer Care Executive

DBS MINTEK PVT LTD

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Baner Pune
Outbound Calling Customer Support Computer Knowledge
The customer support executive should be able to effectively communicate with customers, understand their needs, and provide clear and concise information. Fluency in the language(s) used by the company and its customer base is usually required. Mumbling while communicating and rudeness should be avoided
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Customer Service Freshers

DBS MINTEK PVT LTD

  • 0 - 3 yrs
  • 1.3 Lac/Yr
  • Baner Pune
Basic Computer Skills
we are looking for candidate highly energetic and enthusiastic for calling. Handling inbound and outbound calls. Freshers/experience both can apply. shift time- 9am to 6pm , 10 am to 7 pm and 3pm to 12 am job location- pune baner 411045 Interested candidate call- 9921083014 sanika
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Female - Urgent Requirement For Customer Service Manager

Trucktek Pvt Ltd

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Baner Pune
Good Communication Skills Customer Retention Customer Relationship
We are looking for a dedicated and organized Customer Service Manager to lead our customer service team in Baner, Pune. This role is ideal for someone with 1 to 3 years of experience in customer service. The Customer Service Manager will oversee day-to-day operations, ensuring that our customers receive the best possible support and assistance. You will manage a team, set goals, and track performance to enhance customer satisfaction.Key Responsibilities:1. **Team Leadership**: Supervise and motivate the customer service team to achieve high performance. You will provide training and support to help team members develop their skills.2. **Customer Support Management**: Address customer inquiries and issues efficiently. This includes resolving complaints and ensuring that each customer has a positive experience with our services.3. **Performance Monitoring**: Analyze team performance and customer feedback to identify areas for improvement. You will use this information to implement strategies that enhance service quality.4. **Reporting**: Prepare and present reports on team performance and customer satisfaction metrics to management. This will help inform decisions about service improvements.Required Skills and Expectations:The ideal candidate has excellent communication and interpersonal skills. You should be able to work well under pressure and be solution-oriented. Strong organizational skills and the ability to manage multiple tasks are essential. A graduate degree is required, and experience in customer service management is a must. Being a female candidate is a preference for this role.
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