Customer Care Fresher Jobs in Amritsar

We are looking for dedicated Reservation Staff to join our team in Amritsar. In this role, you will assist customers in making bookings and ensuring a smooth reservation process. This position is perfect for those seeking to start their career in the hospitality industry.Key Responsibilities:1. **Customer Interactions**: Communicate with customers via phone, email, or in-person, providing excellent service while handling their reservation inquiries.2. **Booking Management.

Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407

We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Amritsar. This entry-level role is perfect for individuals who enjoy working with people and have strong communication skills.Key responsibilities include greeting and assisting guests as they arrive at the airport, providing information about flights, services, and facilities, and ensuring a pleasant travel experience. You will be responsible for resolving any issues that guests may face, coordinating with airport staff, and maintaining a clean and welcoming environment. Additionally, you will handle customer feedback and suggestions to improve services.To succeed in this role, you should have excellent communication skills in both English and Hindi, as you will interact with guests from various backgrounds. A friendly and approachable demeanor is essential, as well as the ability to remain calm under pressure. You should also have good organizational skills to manage guest inquiries efficiently.A high school diploma is the minimum education requirement, and while prior experience is not necessary, a willingness to learn and adapt to a fast-paced environment is crucial. You must be able to work in a team setting and show a strong commitment to providing excellent customer service. Flexibility in your work hours is important, as airport duties may involve working at various times throughout the day.

We have vacant of 27 Urgent vacancy for Flight Attendant at Aviation industry Jobs in Ahmedabad, Guwahati, Vijayawada, Goa, Hubli, Kannur, Nashik, Imphal, Amritsar, Chennai, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Customer Service, Safety etc.

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.

We are looking for dedicated Ground Staff to join our team in Amritsar. This role is ideal for individuals starting their careers, as no prior experience is needed. As part of the ground staff, you will play a crucial role in ensuring smooth operations at our facility.Key Responsibilities:1. **Customer Service:** Greet passengers and assist them with check-in and boarding processes. You will be the first point of contact and must ensure a positive experience for travelers.2. **Baggage Handling:** Safely manage and transport passenger luggage. Your attention to detail is essential to prevent any loss or damage.3. **Ticketing and Reservations:** Help in processing tickets and making necessary updates to reservations. Accuracy is vital to avoid issues for customers.4. **Safety Procedures:** Follow all safety protocols while on duty. It is crucial to maintain a secure environment for both passengers and staff.5. **Communication:** Liaise between passengers and other departments, such as security and maintenance. Effective communication will ensure operational efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills. A friendly attitude and ability to work in a team are essential. You should be punctual and ready to work flexible hours, including weekends and holidays. Being proactive and adaptable will help you excel in this role.

We are looking for enthusiastic individuals to join our team as BPO Telecallers in Amritsar. This role involves communicating with customers, providing them with information, and assisting with their queries. Freshers and candidates with up to 2 years of experience are welcome to apply.Key Responsibilities:1. Conduct Calls: You will make outbound calls to potential customers, explaining our services and generating interest in our offerings.2. Customer Support: Address customer inquiries and resolve any issues they may have effectively and professionally.3. Maintain Records: Keep accurate records of calls made, responses received, and any follow-up actions needed in our database.4. Achieve Targets: Work towards daily, weekly, and monthly targets set by the team leader to contribute to the team

We are looking for a motivated Token Operator to join our team in Amritsar. This entry-level position is perfect for individuals eager to start their careers. As a Token Operator, you will ensure efficient processing and tracking of tokens in our system.Key Responsibilities:- Token Processing: Handle the issuance and management of tokens accurately to maintain a smooth workflow.- Record Keeping: Maintain precise records of all tokens processed, ensuring information is up-to-date and easily accessible.- Communication: Effectively communicate with team members and clients to address any concerns or queries related to token operations.- Quality Control: Monitor and verify the accuracy of token data to uphold high standards and avoid discrepancies.- Reporting: Generate daily reports on token operations, highlighting any issues or areas for improvement.Required Skills and Expectations:Candidates should be comfortable working in an office environment and have at least completed their 12th grade. A good understanding of basic computer skills is essential, along with attention to detail to ensure accurate record-keeping. Strong communication skills are necessary to facilitate interactions with both colleagues and clients. The ideal candidate should be organized and able to manage their time effectively, ensuring that all tasks are completed efficiently. A proactive attitude and a willingness to learn will contribute significantly to your success in this role.

We are seeking dedicated Ground Staff to join our team in Amritsar, India. This role is perfect for candidates with 0-2 years of experience who have completed their 12th grade. The Ground Staff will play a crucial role in ensuring smooth operations at the airport.Key Responsibilities:1. **Customer Service**: Provide excellent service to passengers, assisting with check-in processes, answering queries, and addressing concerns to ensure a pleasant travel experience.2. **Baggage Handling**: Manage passenger luggage, including loading, unloading, and ensuring proper handling to prevent damage or loss. You will also track baggage claims and assist travelers.3. **Safety Compliance**: Following safety protocols and regulations is essential. You will ensure that all operations comply with airport safety standards.4. **Coordination with Team**: Work collaboratively with other team members, including security and management, to improve overall service efficiency and maintain a positive work environment.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to engage with diverse passengers effectively. A basic understanding of computer operations is necessary for check-in systems. Being attentive to detail is vital for maintaining accuracy in handling baggage and passenger requests. The ideal candidate should be adaptable, capable of working under pressure, and committed to providing the highest standards of customer care. A positive attitude and teamwork spirit are essential for success in this role.

Job Title: Immigration CounsellorIndustry: Immigration Job Location: Amritsar (Ranjit Avenue)Working Hours: 9:00 AM to 6:00 PMSalary: Negotiable (based on skills and experience)Experience Required: 1 to 2 years ( minimum )Job DescriptionWe are looking for an experienced and confident Immigration Counsellor to join our team. The ideal candidate should have strong communication skills, prior experience in telecalling or counselling, and the ability to guide clients regarding immigration, work visa, or study abroad opportunities.Key ResponsibilitiesHandle inbound and outbound calls with potential clients.Counsel clients regarding immigration, work visa, or study abroad options.Follow up with leads and convert them into clients.Maintain client records and call data.Coordinate with the documentation and processing team.Build strong professional relationships with clients.Required SkillsGood communication and convincing skills.Experience in telecalling, counselling, or immigration consultancy.Basic computer knowledge (MS Office, email handling).Client-handling and follow-up skills.Professional and target-oriented approach.QualificationGraduate in any stream preferred.Relevant experience in counselling or telecalling is required.Contact DetailsEmail: prathna@penguinconsultants.co.inPhone: 8284843707 / 9464578407