Customer Care Fresher Jobs in Amritsar

We are looking for an Airport Executive in Amritsar to provide essential support in airport operations. This full-time position is suitable for candidates with 0 to 5 years of experience. A minimum educational qualification of a 12th pass is required.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers at the airport, providing them with information on flight schedules, boarding gates, and other travel-related services.nn2. Check-In Process: Facilitate the check-in process by helping passengers with baggage check and issuing boarding passes, ensuring a smooth experience.nn3. Coordination: Work closely with airline staff and other airport personnel to ensure efficient operations, including handling any passenger queries or complaints.nn4. Safety Compliance: Adhere to all safety protocols and procedures to ensure a safe airport environment for passengers, staff, and aircraft.nn5. Administrative Tasks: Perform various administrative duties, such as maintaining records and documentation related to passenger services and flights.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, both verbal and written, to interact effectively with passengers and team members. Good organizational skills are essential for handling multiple tasks efficiently. A customer-oriented attitude is crucial, as providing excellent service is a priority. Ability to work in a fast-paced environment while maintaining professionalism is expected. nnThis role offers an exciting opportunity to be part of the dynamic airport industry, catering to diverse travelers daily.

We are seeking a dedicated Customer Support Representative to join our team in Amritsar. This position is ideal for individuals with a passion for helping customers and a willingness to learn. You will play a crucial role in ensuring customer satisfaction and enhancing our service quality.nnKey Responsibilities:nn1. Respond to Customer Inquiries: Engage with customers via phone, email, or chat, providing clear and helpful responses to their questions or concerns.nn2. Provide Product Support: Assist customers in understanding our products and services, ensuring they make the best use of our offerings.nn3. Resolve Issues: Identify customer problems and work towards timely resolutions, ensuring a positive experience for every customer.nn4. Document Customer Interactions: Accurately record customer questions, issues, and feedback in our systems to support continuous improvement.nn5. Collaborate with Team Members: Work closely with colleagues to share insights and solutions, fostering a supportive team environment.nnRequired Skills and Expectations:nnCandidates should have a minimum educational qualification of 12th pass and possess excellent communication skills. You should be confident in interacting with customers and have a problem-solving mindset. Basic computer proficiency is essential for maintaining records and documentation. A positive attitude and the ability to work well in a team are key to your success in this role. Whether you are experienced or just starting your career, a commitment to providing exceptional customer service is a must.

We are seeking dedicated Airport Ground Staff to join our team in Amritsar, India. This full-time position is perfect for individuals who enjoy working in a fast-paced environment and want to begin their careers in the aviation industry. nnKey Responsibilities:nn1. Customer Service: Greet and assist passengers with check-in processes, luggage handling, and boarding procedures to ensure a smooth travel experience.nn2. Baggage Handling: Safely manage the loading and unloading of luggage and cargo, ensuring that all items are handled with care.nn3. Documentation Support: Verify travel documents and boarding passes to ensure compliance with airline regulations.nn4. Assistance to Crew Members: Provide support to cabin crew and other staff as needed, facilitating communication and teamwork.nn5. Emergency Response: Be prepared to follow emergency procedures and assist in passenger safety during unforeseen events.nnRequired Skills and Expectations:nnCandidates should possess a minimum of a 12th-grade education and have 0 to 2 years of experience in customer service or a related field. Strong communication skills are essential for interacting with passengers and staff. The ability to work under pressure and handle multiple tasks efficiently is crucial. Candidates should be well-groomed, punctual, and exhibit a friendly demeanor. Teamwork and a commitment to maintaining a positive airport environment are expected from all employees.

URGENT HIRING - GROUND STAFFJob Description:Assist passengers with check-in, boarding and baggage-related queries.Handle passenger/customer service at the airport terminal.Verify tickets, boarding passes and travel documents.Coordinate with airline and airport teams for smooth operations.Guide passengers regarding gates, baggage and flight information.Maintain professional communication and ensure passenger satisfaction.Follow airport safety and security procedures.Eligibility: 12th Pass / GraduateExperience: Fresher & Experienced both can applyLocation: AirportJob Type: Full TimeSkills: Good communication, customer handling, teamwork & presentable personality.

Job Title: Ticketing Executive (Work From Home)Mode: Work From HomeSalary:12,000 - 15,000 per month (based on skills and experience)Job Overview:We are looking for a dedicated and detail-oriented Ticketing Executive who can efficiently handle ticket booking and related coordination work from home. Candidates with prior experience in ticketing and booking operations will be preferred.Key Responsibilities: Handle domestic and international ticket bookings Manage reservations, cancellations, and rescheduling Coordinate with clients regarding travel details and confirmations Maintain booking records and customer information Respond to ticketing queries and requests on time Provide accurate fare details and travel informationRequirements: Prior knowledge and experience in ticketing is mandatory Familiarity with ticket booking systems and travel coordination Good communication and customer handling skills Basic computer knowledge and internet handling Ability to work independently from home Organized, responsible, and detail-orientedApplication Details:Email: prathna@penguinconsultants.co.inContact: 8284843707 / 9464578407

As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.

Job Title: Immigration CounsellorIndustry: Immigration Job Location: Amritsar (Ranjit Avenue)Working Hours: 9:00 AM to 6:00 PMSalary: Negotiable (based on skills and experience)Experience Required: 1 to 2 years ( minimum )Job DescriptionWe are looking for an experienced and confident Immigration Counsellor to join our team. The ideal candidate should have strong communication skills, prior experience in telecalling or counselling, and the ability to guide clients regarding immigration, work visa, or study abroad opportunities.Key ResponsibilitiesHandle inbound and outbound calls with potential clients.Counsel clients regarding immigration, work visa, or study abroad options.Follow up with leads and convert them into clients.Maintain client records and call data.Coordinate with the documentation and processing team.Build strong professional relationships with clients.Required SkillsGood communication and convincing skills.Experience in telecalling, counselling, or immigration consultancy.Basic computer knowledge (MS Office, email handling).Client-handling and follow-up skills.Professional and target-oriented approach.QualificationGraduate in any stream preferred.Relevant experience in counselling or telecalling is required.Contact DetailsEmail: prathna@penguinconsultants.co.inPhone: 8284843707 / 9464578407

We are seeking a motivated BPO Telecaller to join our team in Amritsar. This full-time, work-from-home position is ideal for individuals with 0 to 2 years of experience who are passionate about customer service and communication.Key Responsibilities:- Making Calls: You will reach out to potential customers to provide information about our services and products.- Handling Queries: Listen to customer inquiries and offer clear, helpful answers to their questions to resolve issues.- Record Keeping: Maintain accurate records of each call and customer interaction in our database for tracking purposes.- Follow-Up: Reach out to customers who are interested but have not yet made a decision to encourage them to try our services.- Feedback Collection: Gather customer feedback to help improve our services and enhance their experience.Required Skills and Expectations:Candidates should have excellent verbal communication skills and a friendly demeanor to build rapport with customers. A basic understanding of computers and proficiency in using call-center software is necessary. We expect you to be patient, persuasive, and resilient in handling different types of customer interactions. Being punctual and adhering to a structured work schedule is essential, as is the ability to work independently while maintaining motivation and focus. A high school diploma (12th pass) is the minimum educational requirement. Prior experience in a related field will be a plus but is not mandatory.

As an Airport Terminal Services Agent in Amritsar, your main role is to ensure a smooth and pleasant experience for passengers traveling through the airport. You will work directly at the airport terminal, engaging with travelers and assisting with various services.Key Responsibilities:- Passenger Check-In Assistance: Help passengers check in for their flights by verifying tickets and issuing boarding passes, ensuring a seamless start to their journey. - Baggage Handling: Assist with the management of passenger baggage, including checking bags and delivering appropriate tags, while ensuring that all luggage is securely routed to the correct flights. - Customer Service: Provide exceptional service by answering questions, addressing concerns, and offering information about flight schedules, airport facilities, and procedures, creating a positive travel experience. - Monitoring Flight Departures: Keep track of flight schedules and relay important updates to passengers, such as gate changes or delays, ensuring everyone is informed and ready for boarding. - Safety and Security Checks: Uphold safety protocols by monitoring passenger entry and ensuring compliance with airport security measures, contributing to a secure travel environment.Required Skills and Expectations:Candidates should have good communication and interpersonal skills to interact effectively with diverse passengers. A friendly attitude and a willingness to assist are essential. Basic computer skills are important for managing check-in processes and flight information. Flexibility is needed to work various shifts, including weekends and holidays. Finally, a high school diploma (12th pass) is required, with previous experience in customer service being a plus but not mandatory.

We are looking for dedicated Reservation Staff to join our team in Amritsar. In this role, you will assist customers in making bookings and ensuring a smooth reservation process. This position is perfect for those seeking to start their career in the hospitality industry.Key Responsibilities:1. Customer Interactions: Communicate with customers via phone, email, or in-person, providing excellent service while handling their reservation inquiries.2. Booking Management.

Join our team as an Airport Passenger Service Associate in Amritsar, where you will play a crucial role in providing excellent service to travelers. This full-time position welcomes candidates with varying experience levels, from fresh graduates to those with up to five years of experience.nnKey responsibilities include greeting passengers and assisting them with their check-in process. You will ensure that travelers have a smooth experience at the airport by providing essential information about flights and services. Handling customer inquiries and resolving any issues quickly and efficiently is another important part of your role. You will also be responsible for maintaining a clean and organized area, contributing to a welcoming environment for passengers.nnTo excel in this position, you are expected to have strong communication skills to interact effectively with a diverse group of people. A positive attitude and a willingness to help others will enhance the passenger experience. Basic problem-solving skills are essential, as you may need to address unexpected situations on the job. A high school diploma is required, and being a team player will be crucial for collaborating with colleagues and ensuring that all operations run smoothly. This role offers a great opportunity to start your career in the aviation industry.