We are looking for dedicated Ground Staff to join our team in Amritsar. This role is ideal for individuals starting their careers, as no prior experience is needed. As part of the ground staff, you will play a crucial role in ensuring smooth operations at our facility.
Key Responsibilities:
1. **Customer Service:** Greet passengers and assist them with check-in and boarding processes. You will be the first point of contact and must ensure a positive experience for travelers.
2. **Baggage Handling:** Safely manage and transport passenger luggage. Your attention to detail is essential to prevent any loss or damage.
3. **Ticketing and Reservations:** Help in processing tickets and making necessary updates to reservations. Accuracy is vital to avoid issues for customers.
4. **Safety Procedures:** Follow all safety protocols while on duty. It is crucial to maintain a secure environment for both passengers and staff.
5. **Communication:** Liaise between passengers and other departments, such as security and maintenance. Effective communication will ensure operational efficiency.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess strong communication skills. A friendly attitude and ability to work in a team are essential. You should be punctual and ready to work flexible hours, including weekends and holidays. Being proactive and adaptable will help you excel in this role.