Fresher hiring for Customer Care Executive

We are looking for a dedicated Customer Care Executive to join our team in Amritsar. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer service.

As a Customer Care Executive, your main duty will be to assist customers by answering their inquiries and resolving their issues in a friendly and efficient manner.

Key Responsibilities:

1. **Customer Support**: You will be the first point of contact for customers, responding to their questions through phone, email, or in-person. Your goal is to ensure that they have a positive experience.

2. **Issue Resolution**: You will handle and resolve customer complaints courteously and effectively. This requires good problem-solving skills to find suitable solutions.

3. **Product Knowledge**: You will need to stay updated on our products and services to provide accurate information to customers, helping them make informed decisions.

4. **Feedback Collection**: You will gather customer feedback to help improve our services and share valuable insights with the management team.

Required Skills and Expectations:

Candidates must have excellent communication skills in English and Hindi, both spoken and written. A patient and customer-centric attitude is crucial for this role. You should be able to work in a fast-paced environment and be willing to collaborate with team members. Computer literacy and a basic understanding of customer service principles will be helpful as well.

• Experience

  Fresher

• No. of Openings

  10

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Amritsar manawala near flipkart best price