Customer Care Executive Job Vacancies in Karnataka

Immediate Hirings for Customer Support Skills: Excellent English + HindiQualification: Graduation

As a Customer Care Executive in Bangalore, you will play a vital role in ensuring customer satisfaction and providing support. Your main responsibilities will include:- **Responding to Customer Inquiries**: You'll handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly and accurately.- **Providing Product Information**: You will offer detailed information about our products and services, helping customers make informed decisions and enhancing their experience.- **Resolving Complaints**: Its essential to listen to customer complaints carefully and resolve issues efficiently. You will need to work closely with other departments to ensure customer satisfaction.- **Maintaining Customer Records**: You will be responsible for accurately documenting customer interactions and feedback in our system, which helps improve services.- **Upselling and Cross-Selling**: Occasionally, you may need to recommend additional products or services based on customer needs, contributing to overall sales goals.To succeed in this role, you should possess the following skills:- **Excellent Communication Skills**: You must have strong verbal and written communication abilities to convey information clearly to customers.- **Problem-Solving Skills**: You should be able to think critically and address issues efficiently to ensure customer satisfaction.- **Basic Computer Skills**: Proficiency in using computers and familiarity with common software applications is needed for record-keeping and communication.- **Customer-Oriented Attitude**: A friendly and professional demeanor is essential, as you will be the face of the company to our customers.Candidates with 0 to 1 year of experience and a minimum education level of 12th pass are encouraged to apply.

We are looking for a Customer Care Executive to join our team in Bangalore. This position is ideal for individuals who are passionate about helping customers and possess excellent communication skills. **Key Responsibilities:**- **Assist Customers:** Provide support to customers by answering inquiries, resolving issues, and providing information about products and services, ensuring a positive customer experience.- **Manage Documentation:** Maintain accurate records of customer interactions and transactions, documenting inquiries and resolutions to facilitate seamless follow-up.- **Collaborate with Teams:** Work closely with various departments to address customer complaints and feedback, ensuring consistent and high-quality service.- **Follow-up on Issues:** Regularly check in with customers to ensure their issues have been resolved to their satisfaction, demonstrating commitment to customer care.- **Stay Informed:** Keep updated on product changes and service enhancements to provide accurate information and support to customers.**Required Skills and Expectations:**- Strong verbal and written communication skills are essential for interacting effectively with customers and team members.- A customer-focused attitude is crucial to enhance customer satisfaction and loyalty.- Basic problem-solving abilities to identify issues and find appropriate solutions quickly.- Ability to work well under pressure and manage multiple tasks in a fast-paced environment.- Proficient in using computers and familiar with common software applications for customer relationship management.We welcome candidates who are eager to learn and grow in the field of customer service, even if they have little to no prior experience.

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

We are seeking a Customer Care Executive to join our team in Jayanagar. This role is suitable for fresh graduates or those with limited experience in customer service. The position requires a proactive individual who can effectively handle customer inquiries and provide excellent service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, addressing their questions and concerns in a prompt manner to ensure satisfaction.- **Provide Information:** Offer accurate information about products and services, helping customers make informed decisions and enhancing their overall experience.- **Issue Resolution:** Identify and resolve any issues faced by customers, ensuring that problems are managed efficiently to maintain satisfaction and loyalty.- **Document Interactions:** Keep detailed records of customer interactions, noting inquiries and resolutions for future reference and to improve service quality.- **Collaborate with Team:** Work closely with team members and other departments to streamline processes and improve the overall customer care experience.**Required Skills and Expectations:**Candidates should have excellent communication skills, both verbal and written, to effectively interact with customers. A friendly and positive attitude is essential for creating a welcoming environment. Basic computer skills are needed for recording customer information and managing inquiries. Candidates should be detail-oriented and capable of multitasking in a fast-paced environment. A high level of patience and empathy is crucial for understanding customer concerns and providing suitable solutions. Flexibility in working hours may also be required to accommodate customer needs.

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Job Title: Tele Caller Executive (Urgent Hiring - 100 Positions)Job Location: Work from OfficeHiring Type: Immediate RequirementLanguage Requirement (Mandatory)Tamil - 30 PositionsKannada - 50 PositionsMalayalam - 20 PositionsJob ResponsibilitiesMake outbound and inbound calls to customers.Handle customer queries and provide required information.Follow up with customers for payments / services as per process.Maintain accurate call records and update system data.Achieve daily calling and performance targets.Ensure professional and polite communication with customers.Adhere to company compliance and calling guidelines.Eligibility CriteriaQualification: PUC / GraduateFreshers & Experienced candidates can apply.Good communication skills in required regional language.Basic computer knowledge required.DRA Certified candidates preferred (for higher salary slab).Candidates with collections / sales / customer support experience will be an added advantage.Salary Structure.

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

We are looking for an Email Support Executive to join our team in Bangalore. The ideal candidate will have 2 to 3 years of experience in customer service, particularly in email support. This role requires you to assist customers efficiently and provide accurate solutions to their queries.**Key Responsibilities:**- **Respond to Customer Emails:** You will promptly reply to customer inquiries and concerns via email, ensuring all communications are clear and professional.- **Resolve Issues:** Analyze customer problems and provide effective solutions, maintaining a focus on customer satisfaction and timely resolutions.- **Document Interactions:** Keep detailed records of customer interactions, including queries, issues, and resolutions, to ensure consistency and for future reference.- **Collaborate with Team:** Work closely with other support team members to share insights and improve the overall customer experience, promoting teamwork and communication.- **Follow Up:** Conduct follow-ups on unresolved issues or inquiries to ensure customers receive the support they need and feel valued.**Required Skills and Expectations:**Strong written communication skills are essential for effectively conveying messages and solutions to customers. Familiarity with email support tools and customer management systems is important. The candidate should have a problem-solving mindset, demonstrating patience and empathy when dealing with customer issues. Attention to detail is crucial, as accurate documentation of customer interactions is required. A bachelors degree in B.A or B.B.A is preferred, and the candidate should be comfortable working from the office in a full-time capacity.

As a Sales Executive, you will be responsible for generating new leads, closing sales deals, and building strong relationships with clients. Your key responsibilities will include identifying potential clients, understanding their needs, presenting products or services, negotiating contracts, and following up with clients to ensure satisfaction.To excel in this role, you should have at least 1-4 years of sales experience, preferably in a similar industry. A diploma qualification is required for this position. We are looking for a male candidate for this role, with excellent communication and interpersonal skills. You should be results-driven, proactive, and have a strong understanding of sales techniques. The ability to work well under pressure, meet targets, and work independently is essential. Prior experience in B2B sales would be an added advantage. The selected candidate will be expected to work from the office in Bangalore, India.

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

Urgent Hiring For Ground StaffInterview Timing - 10am to 6pmSalary Package - 30k to 35kJob Location - Bangalore Hyderabad Kolkata ChandigarhSkills - Computer Operator Data Entry

Role : CUSTOMER CARE EXECUTIVES (10 POSITIONS) - INBOUND /OUTBOUND / Chat Process / Social Media ExecutiveGood to have :English is a must &Any one (South Indian) Language (either Telugu or Tamil or Kannada) Salary ?Often around 20,000 30,000 per month (varies by posting and experience level).Location: On-site Bengaluru (Arekere)Employment type: Full-time & Permanent Who can apply ? Any below qualifications are welcome :Fresh graduates / 10+2 /Experienced customer care executives are all welcome to apply !Job Type?Office Job -Monday to Saturday (shift timings)5:30 AM to 3PMor1:00PM to 10 PM ( no cab facility)Free breakfast + Lunch + Dinner Joining Time ? As early as possible /Prefer immediately Role category?Customer Support / Voice Process / Customer ServicePrimary ResponsibilitiesAs a Customer Care Executive at our org- your main duties typically include:Handling customer interactions: Answering customer queries and concerns through phone calls, emails, or in-person communication. Resolving issues: Helping customers with complaints, delivery questions, product information, refunds, or other service-related problems. Maintaining service quality: Ensuring timely, accurate, and professional responses that enhance customer satisfaction. Updating records:Logging customer calls and responses in company systems to track issues and solutions. Coordinating internally: Working with other teams (like sales, delivery, logistics) to resolve complex queries and improve customer experienceCommunication:Good verbal and written communication skills, often in English. Knowledge of local languages is a plusCustomer support mindset :Strong focus on helping customers and solving problems professionallyExperience: Many listings are open to freshers or candidates with little to no prior experience in customer service.What You Can Expect?This role is typically entry-level and suitable if youre starting your career in customer service. The focus is on building communication skills, understanding customer needs, and representing the company in a professional manner. Company ?India's first certified organic dairy enterprise, offering a range of products including organic milk, ghee, cheese, and honey, all sourced from stress-free cows raised on sustainable farms. The company focuses on delivering fresh, untouched organic products to customers in Bengaluru, Chennai, and Hyderabad, with a commitment to supporting local farmers and promoting environmentally friendly practices.

Roles & Responsibilities:* Make outbound calls to prospective clients from provided leads* Explain project details clearly and generate interest* Schedule appointments for site visits and follow up regularly* Maintain a daily record of calls and outcomes* Handle inbound inquiries professionally and convert leads into prospects* Coordinate with the sales team for timely follow-ups* Share project information through WhatsApp, SMS, or email* Provide excellent customer service and resolve queries promptly Qualifications:* Minimum PUC/12th pass or Bachelors degree in any stream* 2 years of experience in telecalling, customer service, or sales* Fluency in Kannada, Hindi, and English is mandatory* Good verbal communication and convincing skills* Basic knowledge of MS Excel and CRM tools is a plus

Job Title: Customer Support Executive International Voice ProcessCompany: Your PitchLocation: Bangalore. Salary: Up to 3.8 to 5.5 LPAJob Description:Your Pitchh is Hiring for Multiple MNC Customer Support Executives for an International Voice Process. The role involves handling inbound/outbound customer calls, resolving queries, and providing excellent customer service to international clients.Requirements:Excellent English communication skills (mandatory)Ability to work in US rotational shiftsCustomer-focused attitude with good problem-solving skillsWork Details:5 days working. 2 rotational weekly offs. US rotational shifts.Interested Canditates Contact/Whatsapp Your Resume to - HR SUNDAR (8431613763)Interview Location - Your Pitchh , Jayanagar , Bangalore.

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

**Job Description: Customer Care Executives (Voice & Sales Process)**We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)- Ability to empathize with customers and prioritize their needs.- Prior experience in customer service or sales will be an advantage.**Responsibilities:**- Manage customer interactions professionally and courteously.- Achieve sales targets and KPIs as set by the company.- Ensure high customer satisfaction through effective problem-solving.- Adhere to company policies and procedures.**Salary and Benefits:**- Starting salary: INR 15,000 per month.- Performance-based incentives.- Comprehensive training and growth opportunities.Join our team and contribute to our commitment to exceptional customer service. Apply now and embark on a rewarding career journey with us!Interested candidates can send their CV Mail id : shivanigujja@earlyjobs.co.inContact : 7483551395

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

CSA / CSE Customer Support Executive Location: Bangalore Profile: Customer Support Salary Package 2.8 LPA 3.2 LPA Eligibility Criteria Education: Graduate only Languages Required: English + Hindi Experience: Minimum 1 year of experience requiredFreshers can also apply Role Highlights Handle customer queries Ensure excellent customer satisfaction Work Details Rotational shifts 6 days working 1 rotational week off

pen Positions:Customer Support International Voice Process (Bangalore) Service Desk Role (Mysuru)Experience: 1+ years / 3+ yearsCTC: 5 LPA (1+ yr) 7 LPA (3+ yrs)Skills Required:Excellent communication skillsCustomer handling / technical support experienceAbility to work in a dynamic environmentRole Summary:Provide high-quality customer and technical support through international voice or service desk operations, ensuring timely resolution and adherence to service standards.