Hiring For 12th Pass Freshers - Customer Care Executive

We are looking for a passionate Customer Care Executive to join our team in Mysore. This full-time, work-from-home position is ideal for freshers who enjoy helping people and want to start their career in customer service.

Key Responsibilities:

1. **Respond to Customer Inquiries**: You will handle incoming calls, emails, and chat messages from customers, answering their questions and addressing their concerns promptly and professionally.

2. **Provide Product Information**: You will guide customers about our products and services, helping them understand features, benefits, and usage to ensure their satisfaction.

3. **Resolve Issues**: You will listen to and investigate customer complaints, working to find quick and effective solutions to any problems they may face.

4. **Maintain Customer Records**: You will update and maintain accurate customer information and interactions in our systems to ensure smooth follow-up and service continuity.

5. **Promote Company Policies**: You will explain company policies, ensuring customers are aware of terms and conditions, which helps to foster trust and transparency.

Required Skills and Expectations:

Applicants must possess excellent verbal and written communication skills to convey information clearly and effectively. A friendly and empathetic attitude is crucial for providing a positive customer experience. The ability to multitask and stay organized while handling various customer requests is essential. Basic computer proficiency, including familiarity with email and chat platforms, is also required. Candidates should be motivated, eager to learn, and ready to deliver outstanding service.

• Experience

  Fresher

• No. of Openings

  100

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 40 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home