Customer Care Executive Female Graduate Jobs in Delhi Ncr

Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.

We are looking for a dedicated Customer Care Executive to join our team in Noida Sector 58. The ideal candidate should have 2 to 3 years of experience in customer service and possess excellent communication skills. This role requires a female candidate who is proactive and enjoys helping customers.Key Responsibilities:1. **Customer Support**: Provide assistance to customers through various communication channels, including phone, email, and chat, addressing their queries and providing solutions in a timely manner.2. **Issue Resolution**: Handle customer complaints or concerns by listening actively and taking appropriate actions to resolve problems effectively, ensuring a positive customer experience.3. **Feedback Collection**: Gather customer feedback and insights to identify areas for improvement, contributing to the enhancement of services and customer satisfaction.4. **Database Management**: Maintain accurate records of customer interactions, transactions, and feedback in the company database, ensuring all information is up-to-date and accessible for future reference.5. **Team Collaboration**: Work closely with team members and other departments to ensure seamless service delivery and discuss challenges faced by customers, fostering a collaborative work environment.Required Skills and Expectations:Candidates should possess strong verbal and written communication skills and be comfortable using various software applications. A keen attention to detail and the ability to work in a fast-paced environment are essential. The successful candidate should demonstrate problem-solving abilities, empathy, and a customer-centric attitude, ensuring that customer needs are met promptly and effectively.

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

Front office and visitor management:Greet and assist visitors in a professional and friendly manner.Answer, screen, and direct incoming phone calls to the appropriate personnel.Operate the switchboard and provide basic information.Manage and maintain a tidy and presentable reception area.Administrative support:Schedule meetings and appointments.Handle incoming and outgoing mail, courier services, and deliveries.Office operations:Support management with various administrative tasks as needed.Handle other duties assigned by the manager. Proven work experience as a receptionist, front office representative, or similar role.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Strong written and verbal communication skills.JOB LOCATION: Vasant Kunj, South Delhi

We are looking for a dedicated and organized Back Office Executive to join our team in Sector 93. The ideal candidate will support our operations by managing administrative tasks and ensuring smooth workflow.**Key Responsibilities:**- **Data Entry:** Accurately enter and maintain data in the companys databases, ensuring all information is current and correct.- **Document Management:** Organize and manage all relevant documents, ensuring they are easily accessible and properly filed.- **Customer Support:** Assist customers by responding to inquiries and providing information as needed, ensuring a positive experience and quick resolution of issues.- **Inventory Tracking:** Monitor and update inventory levels, ensuring that stock is sufficient to meet operational demands.- **Reporting:** Prepare regular reports on various metrics as required, helping to track progress and identify areas for improvement.- **Collaboration:** Work closely with other team members and departments to ensure smooth communication and coordination of tasks.**Required Skills and Expectations:**The successful candidate should be detail-oriented and possess strong organizational skills. Proficiency in basic computer applications, such as Microsoft Office, is essential. Good communication skills are necessary to interact effectively with team members and customers. A positive attitude and willingness to learn will greatly benefit in this role. Flexibility regarding tasks and ability to manage time efficiently are also important traits for a Back Office Executive. This position is ideal for females with 0-5 years of experience looking to grow within a supportive work environment.

Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Female relationship executive Vasundhra Ghaziabad location Salary upto 15kFresher looking person who can handle system work and also have some experience to handle customer calls handle thier querymatrimony process

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

The CRM Executive will be responsible for managing customer relationships and implementing CRM strategies to drive business growth. Key responsibilities include managing customer databases, analyzing customer data to improve retention rates, creating targeted marketing campaigns, and collaborating with sales teams to enhance customer experiences. The role requires a graduate degree and 1-3 years of experience in a similar role. Strong communication skills, attention to detail, and proficiency in CRM software are essential for success in this role. The ideal candidate will be a female professional with a passion for customer relationship management and a proactive approach to problem-solving. This full-time position is based in Bahadurgarh, India, and requires working from the office.

Job Title: Real Estate Recovery Executive (Female)Department: Sales / Accounts / CollectionsLocation: On-siteExperience: 14 years (Freshers with good communication skills can also apply)Job Summary:We are looking for a Female Real Estate Recovery Executive to manage customer payment follow-ups, outstanding dues, and recovery processes. The role involves coordinating with clients, maintaining payment records, and ensuring timely collection as per company policy.Key Responsibilities:Follow up with clients for pending payments, installments, and duesCoordinate with sales, accounts, and legal teams for recovery casesMaintain customer payment records and recovery reportsHandle customer queries related to payment schedules and receiptsConduct telephonic, email, and in-person follow-ups when requiredEnsure recoveries are done in a professional and ethical mannerPrepare daily/weekly recovery status reportsSupport legal recovery process when escalation is requiredMaintain confidentiality of financial and customer dataRequired Skills & Qualifications:Graduate in any discipline (B.Com / BBA preferred)Good communication and negotiation skillsBasic knowledge of real estate payment structuresComfortable with MS Excel, Word, and CRM softwareAbility to handle pressure and difficult conversations politelyStrong follow-up and coordination skillsPreferred Candidate Profile:Experience in real estate, banking, or finance recoveryPresentable personality with professional attitudeSalary & Benefits:Salary: As per industry standardsCareer growth opportunitiesSupportive work environment

Provide end-to-end support to the sales team by preparing quotations, orders, and documentation.1. Coordinate with internal teams to ensure timely order processing and customer communication.2. Maintain sales records, MIS reports, and customer data with accuracy.3. Assist in follow-ups, resolving queries, and improving overall sales efficiency.

Requirement of Front Office Female candidates Candidate must be fluent in EnglishLocation - PitamPura DelhiSalary upto 30kPlease send CV at Email- ami.hrdelhi@gmail.comAMI PLACEMENT SERVICES7255/201 Ajindra Market Shakti nagar chowk Delhi-7Ph 9136333150Kavya Gupta 9312187060Please mention details-Total ExpCurrent CTCExpected CTC

50 % data management & excel work.Maintain and update databases using excel.Create and manage Reports, charts and data analysis.HR hiring calls (50%)Schedule interviews, coordinate with candidates, and ensure a smooth hiring process.

Job Description: We are currently seeking a dedicated and efficient individual to join our wealth management firm. Responsibilities include (i) Client Service Requests a. Receive and process client service requests in a timely mannerb. To ensure timely fulfilment of client service requests by liaising with various AMC (Asset Management Companies) and other service providers.c. Track and monitor the status of service requests to ensure timely completion(ii) Back Office reporting a. Maintain accurate records of client interactions and transactions. b. Prepare regular reports on client engagement and outreach activities. c. Update client profiles and ensure compliance with regulatory requirements.(iii) Making calls to set up appointments and meetings a. Co-ordinate and schedule meetings with prospective and existing clients.b. Manage calendar for our founder and ensure optimal scheduling efficiency.c. Provide necessary information and materials to clients in preparation for the meetingsThe ideal candidate will be organized, detail-oriented, and adept at managing client inquiries promptly. Strong communication skills and a keen understanding or willingness to learn about the financial markets will be beneficial.

We are seeking a highly motivated and dedicated Customer Care Executive to join our dynamic team. In this role, you will be the first point of contact for our customers, assisting with inquiries, troubleshooting issues, and ensuring an exceptional customer experience. Your role will be key to driving customer satisfaction by effectively addressing their needs and concerns in a professional and timely manner.

PRINCIPAL RESPONSIBILITIES : 1. Inbound/Outbound Call Handling2. Email/Ticket Handling3. Escalation Handling4. Data handling/managingCRITICAL SKILLS REQUIRED :1. Good listening skills 2. Good problem solving skills3. Good English written skills4. Good learning abilities5. Good spoken English/Hindi skills6. Good MS Excel & MS Word skills

Computer knowledge, Fresher candidate, handle reception area ,Knowledge speaking English and good communication skill.

Greet and welcome customers entering the jewellery showroom.Understand customer needs such as occasion, budget, and design preference.Show and explain different jewellery designs (gold, diamond, silver, etc.).Provide clear information about product weight, price, making charges, and certification.Assist customers in selecting jewellery and help close sales.Maintain attractive and organized jewellery displays in the showroom.Handle jewellery carefully and follow store security procedures.Support the billing process and ensure accurate invoices.Build good relationships with customers to encourage repeat purchases.Inform customers about new collections, offers, and promotions.Assist in stock checking and inventory management.Work towards achieving daily or monthly sales targets.

The Front Office Executive will be responsible for managing the front desk of the office in Delhi, India. Key responsibilities include welcoming guests, managing phone calls and emails, maintaining office supplies, and assisting with administrative tasks. The ideal candidate should have a graduate degree and 1-5 years of experience in a similar role. Excellent communication skills, a professional appearance, and the ability to multi-task are essential for this position. The candidate should be organized, friendly, and capable of handling a variety of tasks efficiently. This is a full-time position that requires the candidate to work from the office location.