Customer Care Executive Graduate Fresher Jobs in Delhi Ncr

We are seeking a dedicated Customer Care Executive to join our team in Delhi. This role is perfect for fresh graduates looking to start their careers in customer service. You will play a vital role in assisting customers and ensuring their satisfaction.Key Responsibilities include:- Responding to Customer Inquiries: Address customer questions and concerns via phone, email, or in-person. Provide accurate information and solutions promptly.- Problem Resolution: Work closely with customers to understand their issues and provide effective solutions. Ensure timely follow-up and resolution of their concerns. - Maintaining Customer Records: Keep detailed records of customer interactions, transactions, and feedback. This will help improve future customer service.- Providing Product Information: Inform customers about products and services. Help them choose the best options for their needs, ensuring they have a positive experience.- Collaborating with Team Members: Work together with colleagues to effectively handle customer requests and share best practices. A team-oriented approach enhances overall service quality.Required skills and expectations include:- Excellent verbal and written communication skills, enabling you to convey information clearly and professionally.- A positive attitude and eagerness to assist customers, which can greatly impact customer satisfaction.- Basic computer skills and proficiency in using customer service software.- Strong problem-solving abilities and a detail-oriented approach to handling inquiries.- Willingness to learn and adapt in a fast-paced work environment. Join us to help create positive experiences for our customers!

We are looking for a Customer Support Executive to join our team in Rohini Sector 7, Delhi. This full-time position is ideal for female candidates who are recent graduates or have up to two years of experience in customer service. As a Customer Support Executive, you will be the first point of contact for our customers, helping them with inquiries and resolving issues efficiently and kindly. Key Responsibilities:1. Customer Assistance: You will respond to customer queries via phone, email, or chat, providing accurate information and guidance to ensure a positive experience.2. Issue Resolution: Your role will involve identifying problems and providing solutions. This may include troubleshooting and coordinating with other departments to resolve customer concerns promptly.3. Feedback Collection: You will gather and document customer feedback to help improve our services and products. Sharing insights with the management team will be key to enhancing customer satisfaction.4. Record Keeping: Maintaining accurate records of customer interactions is essential. You will enter data into our systems, ensuring all information is up-to-date and well-organized.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively assist customers. A friendly and patient demeanor is crucial as you will be dealing with various customer personalities. Strong problem-solving abilities are expected to help troubleshoot and address customer issues quickly. Additionally, attention to detail and the ability to work as part of a team will enhance your success in this role. Basic computer proficiency is also required.

As a CRM Executive, your primary role will be to manage customer relationships and improve satisfaction levels through effective communication and support.Key Responsibilities:- Customer Data Management: Maintain and update customer information in the CRM system to ensure accurate records are available for analysis and follow-up actions.- Support Customer Queries: Respond to customer inquiries via email or phone, providing solutions or guidance, to enhance their overall experience with the company.- Prepare Reports: Generate regular reports on customer interactions and feedback to identify trends and areas for improvement, aiding in strategic decision-making.- Coordinate Marketing Activities: Assist the marketing team in executing campaigns and promotions, ensuring that the right messages reach the right audience.- Feedback Collection: Gather customer feedback on products and services through surveys or direct interactions, helping to inform product development.Required Skills and Expectations:Candidates should possess a Bachelors degree, preferably in a relevant field. Good communication skills are essential, enabling you to engage effectively with customers. Attention to detail is crucial for maintaining accurate records and generating insightful reports. A proactive attitude and a willingness to learn about customer relationship management systems will help you succeed. Basic knowledge of CRM software and an understanding of customer service principles will be advantageous. Being able to work collaboratively in a team and adapting to changing priorities are also important for this role. As this position is open only to female candidates, applicants must be comfortable working in a full-time office environment in Delhi.

Handle inbound and outbound customer calls.Resolve customer queries and complaints professionally.Provide accurate information about products and services.Maintain customer records in the CRM system.Follow up with customers when required.Meet quality and productivity targets.Coordinate with internal teams to resolve customer issues.Requirements:Excellent communication skills in English and Hindi.Basic computer knowledge (MS Office, Email, CRM).Good listening and problem-solving skills.Customer-focused attitude.Ability to work in rotational shifts (if applicable).Preferred Experience:Customer SupportBPO/Call CenterInsurance (Health, Motor, Term)Loan or Banking ProcessSalary: As per company standards + Incentives (if applicable)Benefits:PF & ESICPaid LeavesTraining & Career GrowthPerformance Incentives

As a Customer Care Executive, you will be the frontline representative engaging with customers to ensure their needs are met effectively and efficiently.Key Responsibilities:- Customer Interaction: Communicate with customers through phone, email, or chat to address inquiries and resolve issues.- Problem Resolution: Identify customer problems and provide timely solutions or escalate them to the appropriate department when necessary.- Product Knowledge: Maintain a deep understanding of the companys products and services to assist customers accurately.- Feedback Collection: Gather customer feedback and suggestions to help improve services and enhance customer satisfaction.- Record Keeping: Document customer interactions and transactions in the companys system for future reference and analysis.- Collaboration: Work with team members and other departments to ensure a seamless customer experience.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to interact effectively with customers and team members.- Strong problem-solving abilities to handle customer inquiries and resolve issues efficiently.- Attention to detail to accurately record customer information and feedback.- A positive attitude and a strong sense of empathy to understand customer needs and provide personalized service.- Basic computer skills, including familiarity with software applications and customer management systems.- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.- A willingness to learn and adapt to new challenges, especially for freshers looking to build their careers in customer service.

WE ARE HIRING Position: Customer Support Executive Location: Delhi Shift Timing: 5:30 AM - 2:30 PM One-Side Cab Facility Available Salary: Up to 28,000 per MonthEligibility: Freshers Welcome Experienced Candidates Can Apply Good Communication Skills Required Customer Service Experience Preferred (Not Mandatory)Why Join Us? Fixed Morning Shift One-Side Cab Facility Available Great Learning & Growth Opportunity Friendly & Supportive Work EnvironmentInterested candidates can share their CV or contact: Harsh Vijayvargiya 9039608842

Job Profile- Customer care Executive Salary- 16kExp- 0-1yrsjob Location-4/143, Gali No.- 4, Lalita Park, Laxmi Nagar, Delhi - 110092Handle inbound and outbound customer calls professionally.Manage customer queries through phone calls and emails.Coordinate with operations and delivery teams to ensure timely shipments and issue resolution.Execute daily customer care activities and maintain service quality.Maintain proper records of customer interactions, complaints, and follow-ups.Handle email communication with clients and internal teams.Support team coordination and ensure smooth workflow in operations.Resolve customer complaints in a calm and professional manner.Ensure excellent customer satisfaction and timely response to all inquiries.Desired Candidate Profile0-1 years of experience in customer care, operations, or logistics support.Good communication skills in Hindi and basic English.Knowledge of calling, email handling, and team coordination.Ability to multitask and work in a fast-paced environment.Strong problem-solving and follow-up skills.Positive attitude with a customer-centric approach.

Greetings from Research Pixie!We have a requirement for the role of Frontend Operations Executive. Kindly let me know if you are interested for the sameDesignation - Front-end operations (Client handling role, not into sales) Company Name - Research PixieCompany Location - T-444, 3rd Floor, Tower B, Ansal Corporate Plaza, Palam Vihar, Sector 3, Gurugram, Haryana 122017 (Work from Office)Job Description -Attending to new clientsUnderstanding client tasks and handing them over to the fulfillment teamEnsure on-time delivery of contentUnderstand and resolve client requests at the earliest Ensure client retentionAcquire new clientsHelp the team meet its organizational targetsExpected joining - Immediate Working Days - 6 days workingShift Timings - 8-9 hours (7 am - 4 pm; 1 pm - 10 pm, 10 am - 7 pm). The current requirement is in the night shiftWeek off - On a weekday (Sunday is not fixed off)Retention Bonus - After 18 months of completionSalary - 18k- 22k in-hand per month- Upto 24k GrossRequirement - Typing speed of 32 wpm & Excellent communication skillsPFB the details of the company -Research Pixie is a start-up firm that provides Academic Writing Services in varied Subjects to overseas students. Founded By Mr. Sayam Gupta & Mr. Manik Gupta in 2016.

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- Resolve Issues Efficiently: When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- Document Customer Interactions: It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- Provide Product Knowledge: You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- Follow Up with Customers: After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.Required Skills and Expectations:- Excellent Communication Skills: You must have strong verbal and written communication skills to interact confidently with customers.- Problem-Solving Abilities: A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- Customer-Focused Mindset: A desire to help and support customers while maintaining a positive attitude is essential.- Basic Computer Skills: You should be comfortable using computers and handling customer management software.- Team Player: Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

We are seeking a dedicated Customer Service Executive to join our team in Delhi. This full-time position is ideal for individuals with little to no experience but a desire to learn and grow in a customer-focused environment.Key Responsibilities:- Respond to Customer Inquiries: Engage with customers over phone, email, or chat to address their questions and concerns promptly.- Provide Product Information: Assist customers by sharing detailed information about our products and services, helping them make informed decisions.- Resolve Issues: Identify problems faced by customers and work towards effective solutions to enhance their experience.- Maintain Records: Accurately document customer interactions and feedback in our system to ensure follow-up and continuous improvement.- Collaborate with Team Members: Work closely with other team members to share knowledge and strategies for better customer service.Required Skills and Expectations:- Excellent communication skills in both verbal and written forms to interact with diverse customers effectively.- Strong problem-solving abilities to handle inquiries and resolve issues efficiently.- A motivated attitude and willingness to learn from feedback, adapting to new processes and techniques.- Basic computer skills to manage customer data and utilize software tools.- Team-oriented mindset, willing to collaborate and assist colleagues to achieve common goals.This role is perfect for individuals eager to start their careers in customer service and make a positive impact on customer satisfaction.

Were Hiring: International Voice Process (Travel Support) GurgaonLooking to kickstart or grow your career with a global leader in customer experience? Heres your chance to join Teleperformance - Airbnb Process and work in an exciting international environment!Company: Teleperformance (Airbnb Process)Location: GurgaonProcess: International Voice - Travel SupportSalary (In-Hand)Freshers: Up to 27,000/monthExperienced: Up to 32,000/monthJob DetailsShift: Rotational ShiftWorking Days: 5 Days a WeekInterview Mode: 100% VirtualEligibility CriteriaAny Graduate (Freshers & Experienced both can apply)Excellent English Communication Skills - MandatorySelection ProcessRiva AI RoundSelf RegistrationAMCAT (Minimum Score: 65)HR RoundOperations Round Perks & Benefits Two-way Cab Facility $150 Annual Performance Voucher (Based on KRA) Global exposure & growth opportunities

As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. Key Responsibilities:- Administrative Support: You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- Data Management: Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- Communication Coordination: Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- Operational Reporting: Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- Team Collaboration: Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.

We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. Key Responsibilities:- Responding to Inquiries: Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- Resolving Issues: Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- Updating Customer Records: Maintain and update customer databases with detailed information from interactions to ensure accurate records.- Product Knowledge: Acquire a strong understanding of our products and services to provide informed answers to customer queries.- Collaboration with Teams: Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Profile Customer Service (Night & Morning Shift) must have there own laptop.Handle and respond to customer queries promptly and professionally.Use AI tools to draft customer messages and responses.Prepare and send feedback messages to customers.Maintain and update DHL shipping reports accurately.

We are looking for a dedicated and organized Back Office Executive to join our team in Sector 93. The ideal candidate will support our operations by managing administrative tasks and ensuring smooth workflow.Key Responsibilities:- Data Entry: Accurately enter and maintain data in the companys databases, ensuring all information is current and correct.- Document Management: Organize and manage all relevant documents, ensuring they are easily accessible and properly filed.- Customer Support: Assist customers by responding to inquiries and providing information as needed, ensuring a positive experience and quick resolution of issues.- Inventory Tracking: Monitor and update inventory levels, ensuring that stock is sufficient to meet operational demands.- Reporting: Prepare regular reports on various metrics as required, helping to track progress and identify areas for improvement.- Collaboration: Work closely with other team members and departments to ensure smooth communication and coordination of tasks.Required Skills and Expectations:The successful candidate should be detail-oriented and possess strong organizational skills. Proficiency in basic computer applications, such as Microsoft Office, is essential. Good communication skills are necessary to interact effectively with team members and customers. A positive attitude and willingness to learn will greatly benefit in this role. Flexibility regarding tasks and ability to manage time efficiently are also important traits for a Back Office Executive. This position is ideal for females with 0-5 years of experience looking to grow within a supportive work environment.

JOB Role: To provide human intelligence services to support leading US websites. Your responsibilities will include reviewing user-generated content, offering email support, assisting via live chat, and performing data entry tasks. This role requires attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently.Eligibility Criteria:- Non-voice, non-technical back-end profile. Graduates with 02 years of experience are eligible. Candidates should have strong computer knowledge.- Age between 21 and 30 years- Responding to customer enquiries and resolving issues via email communication- Excellent written and verbal English communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ability to work in a 24/7 environment, with 3 rotational shifts- Must be willing to work from the officeRotational Shifts :Morning: 6:00 AM to 2:00 PMAfternoon: 1:00 PM to 9:00 PMNight: 9:00 PM to 6:00 AMSalary & Remuneration:-Monthly CTC Offered: Rs. 25,000/- to Rs. 26,000/-Yearly CTC Offered: Rs. 3LPA to 3.10LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, Night Shift allowance etc.Contact: (Kapil Sharma HR-Administrator)Tel- 0124-4265652/3Send resume to ecs.hr2.grg@elcamiotech4.com

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only.- Excellent English reading and written communication skills.- Ready to work in 3 Rotational Shifts.- Good knowledge of Social Media platforms.- Formal Attire- Work from office.