Voice Process Executive Job Vacancies in Delhi NCR

We are seeking a dedicated Calling Executive to join our team in Ghaziabad. The ideal candidate will have 1 to 2 years of experience and a graduate degree. This full-time position involves engaging with clients and facilitating communication for various services. Key Responsibilities:1. Client Communication: Make outbound calls to clients to provide information about services, answer inquiries, and address any concerns or questions they may have. Clear and efficient communication is essential.2. Follow-Up Calls: Conduct follow-up calls to ensure customer satisfaction and gather feedback on services provided. This helps in improving service quality and enhancing customer relationships.3. Data Entry and Reporting: Maintain accurate records of calls made and client interactions in the system. You will be responsible for updating databases and generating reports as needed.4. Team Collaboration: Work closely with other team members to share insights and strategies for improving client engagement and sales outcomes.Required Skills and Expectations:The ideal candidate should have excellent verbal communication skills and a friendly, persuasive telephone manner. Strong organizational skills and attention to detail are necessary for accurately managing client information. Ability to work in a team and handle multiple calls efficiently is essential. A positive attitude and the eagerness to learn and grow within the role are highly valued. As this position is strictly for females, candidates must meet this gender requirement.

Position: Telecaller ExecutiveSalary: 15,000 - 20,000 per monthExperience: Minimum 1 year in Telecalling / CallingLocation: Najafgarh, New DelhiWorking Days: Monday to SaturdayShift: Day ShiftGender: Male / Female - Both can applyImmediate joiners are requiredKey ResponsibilitiesMake outbound calls to potential customers and generate leads.Handle incoming enquiries and understand customer requirements.Follow up regularly with leads, enquiries and quotations.Maintain accurate calling and lead records in CRM/Excel.Coordinate with the Sales Team for qualified leads and meetings.Maintain daily calling and follow-up reports.Achieve daily/weekly calling and lead-generation targets.Maintain professional communication with customers.EligibilityGraduate in any discipline.Minimum 1 year of relevant calling/telecalling experience.Excellent communication skills in English.Good convincing and interpersonal skills.Basic knowledge of MS Excel/CRM preferred.Positive attitude, target-oriented and disciplined.

About the RoleWe are looking for enthusiastic, confident, and target-oriented Telesales Executives to join our growing team. The selected candidates will promote UAE and other international real estate projects, along with luxury properties in India, to prospective clients using company-provided databases.

We are looking for a dedicated Telecalling Executive to join our team in Uttam Nagar, Delhi. The ideal candidate will focus on engaging with customers over the phone, handling inquiries, and promoting services effectively.Key Responsibilities:1. Customer Engagement: Initiate conversations with potential and existing customers to understand their needs, address queries, and provide relevant information about our services.2. Data Management: Maintain accurate records of customer interactions, feedback, and inquiries in our database to ensure effective follow-ups and service tracking.3. Sales Support: Assist in generating leads and contributing to sales targets by promoting our products and services during calls.4. Reporting: Provide regular reports on call outcomes, customer feedback, and suggestions for process improvements to the management team.5. Collaboration: Work with team members and other departments to ensure a seamless communication flow and enhance customer satisfaction.Required Skills and Expectations:Candidates must possess strong communication skills in Hindi or English and a friendly, approachable demeanor to connect with customers easily. Basic computer skills are necessary for data entry and record-keeping. We seek individuals who are proactive, enjoy talking to people, and can handle rejection constructively. A positive attitude and a willingness to learn are essential, even if you have no prior telecalling experience. Female candidates with a minimum educational qualification of 10th pass are encouraged to apply.

A calling executive handles phone communication with customers or clients. They make outbound calls to find new leads, sell products, or collect payments. They also answer inbound calls to solve problems and answer questions.

We are looking for a Telecalling Executive to join our team in Uttam Nagar, Delhi. This is a full-time position suited for individuals who have just completed their education and are eager to start their career in a dynamic environment.As a Telecalling Executive, you will be responsible for making outbound calls to potential customers, promoting our services, and addressing inquiries. Your primary goal will be to generate leads and contribute to our sales efforts.Key responsibilities include:1. Making Outbound Calls: You will contact potential clients to explain our offerings and gauge their interest, ensuring a friendly and professional demeanor throughout each call.2. Lead Generation: Actively seek new customers by identifying prospects and understanding their needs, helping to expand our client base.3. Database Management: Maintain accurate records of calls and customer interactions in our database, ensuring that information is updated and organized.4. Follow-Up Calls: Regularly check in with leads to provide information or update them on offers, strengthening customer relationships and increasing chances of conversion.To succeed in this role, you must have excellent communication skills, a friendly attitude, and the ability to handle rejection with resilience. A basic understanding of telemarketing principles is helpful but not required. Candidates should be skilled in listening and persuasive speaking, with a willingness to learn and adapt to our sales techniques. A strong commitment to meeting targets is essential for growth in this position.

We are looking for a dedicated Tele Caller to join our team in Delhi. This role is ideal for individuals with a passion for communication and a desire to grow in the sales environment. As a Tele Caller, you will play a key role in connecting with customers and providing them with information about our products and services.Key Responsibilities:- Making Outbound Calls: You will make calls to potential customers to share information about our offerings and generate interest.- Customer Engagement: Engage with customers by answering their inquiries and addressing any concerns they may have, ensuring a positive interaction.- Lead Generation: Identify potential leads and gather relevant information during calls to help the sales team follow up.- Maintaining Records: Keep accurate records of customer interactions in our database, updating information as necessary to reflect the current status.- Feedback Collection: Collect feedback from customers regarding their needs and experiences to help improve our services and products.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively convey information and foster good customer relations.- Team Player: Being able to collaborate with colleagues and support each other's efforts to achieve common goals is important.- Attention to Detail: Must be attentive when inputting information and listening to customers to ensure clarity and accuracy.- Motivation and Drive: A proactive attitude with a willingness to learn and adapt in a fast-paced environment is crucial.- Basic Computer Skills: Familiarity with using computers and basic software for recording and managing customer interactions is necessary. This is a full-time position requiring a commitment to work from our office. If you are eager to start your career in telemarketing, we encourage you to apply!

Key ResponsibilitiesLead Generation: Source new prospects via cold calls, emails, and LinkedIn. Pipeline Management: Track and update all customer interactions in a CRM tool like Salesforce or HubSpot.Product Demos: Lead online presentations and explain product benefits.Deal Closure: Negotiate terms and handle customer objections remotely.Target Achievement: Meet or exceed monthly and quarterly sales quotas.Required Skills & Qualifications Communication: Clear verbal and written skills with a strong phone presence.Tech Savvy: Comfortable using CRM software, web presentation apps, and productivity tools.Resilience: Ability to handle rejection and work in a fast-paced environment.

About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

We are looking for a Telecalling Executive to join our team in Faridabad. This is a full-time position ideal for individuals with little to no experience, making it a great opportunity for freshers and those with up to four years of experience. The primary responsibility of this role is to communicate with potential and existing customers, promoting our services and supporting sales growth.Key Responsibilities:- Make Outbound Calls: You will be responsible for calling potential customers to introduce our services and generate interest. Clear communication is essential to explain our offerings effectively.- Handle Inbound Queries: Respond to incoming calls from customers. Provide detailed information about products or services, ensuring all queries are addressed satisfactorily.- Maintain Customer Records: Keep accurate records of calls made, customer interactions, and the outcomes. This information helps track progress and follow up with leads.- Achieve Sales Targets: Work towards individual and team sales goals by promoting our services during calls. You will need to demonstrate persuasive skills to convert leads into sales.- Provide Feedback: Share insights and customer feedback with the management team to help improve our services and sales strategies.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. Good communication skills in English and Hindi are essential to engage with a diverse customer base. You should be friendly, persuasive, and resilient, able to handle objections and rejections positively. Basic computer skills are required to manage customer records and data entry efficiently. A proactive attitude and willingness to learn are crucial for success in this role.

Position: International Voice Process ExecutiveCompany: Falcon InternationalLocation: GurgaonJob Type: Full-timeEligibility Criteria:Qualification: Graduate / Undergraduate / B.TechMinimum 1 year of International Voice Process experience preferredCandidates with voice/blended process experience from reputed companies may be consideredExcellent verbal communication skills in EnglishStrong customer handling and problem-solving skillsVoice Versant score: 60+ requiredShift & Work Details:24/7 rotational shifts5 days working2 rotational offsBoth-side cab facility provided

Client: VerizonInternational - US telecom ProcessCustomer Associate /Senior Customer AssociateVoice Process - InboundNoida sec 62 or Sec 81 WFONight, 5 DAY in a week, split week off12th pass with min 1 Year exp in Int. Voice process (INBOUND)12 - 17 Months > U1 > 440000 > 28,668 inhand > PLI > 0 to 353818 plus Months > U2 > 490000 > 32,002 inhand > PLI > 0 to 3949 HR ROUND, OPS, SHL

We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.Key Responsibilities:- Making Calls: You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- Understanding Customer Needs: It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- Managing Leads: You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- Close Sales: You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- Provide Excellent Customer Service: Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.Required Skills and Expectations:Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.

Job Title: Tele Caller ExecutiveLocation: Delhi / NCR (Preferred)Experience Required: 0-2 YearsJob Summary :We are looking for an enthusiastic Customer Care Executive to connect with potential and existing dealers, explain products/services, and generate leads or sales while maintaining strong customer relationships.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply