Customer Care 12th Pass Jobs in Navi Mumbai

Qualification: Minimum HSC Pass / Graduate (Freshers can apply)Experience: Freshers welcomeCommunication: Average to Good English communication (Local languages preferred; South Indian languages added advantage)Shift: Day Rotational ShiftWeek Off: Rotation

We are looking for a Customer Service Associate to join our team and help provide excellent service to our customers. This position is perfect for individuals who are eager to start their careers in customer support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle calls, emails, and chats from customers, addressing their questions and concerns in a friendly manner.- **Resolve Issues:** Identify problems customers face and offer appropriate solutions, ensuring they have a positive experience.- **Maintain Records:** Keep accurate records of customer interactions and follow up on unresolved issues to ensure they are addressed.- **Provide Product Information:** Share details about our products and services, assisting customers in making informed decisions.- **Collaborate with Team:** Work closely with team members and other departments to ensure customer satisfaction and efficiency in service delivery.**Required Skills and Expectations:**- A high school diploma is essential; candidates should be at least 12th pass.- Excellent communication skills, both written and verbal, are a must, as you will interact with customers regularly.- Basic computer skills are necessary since you will be using various software and tools for customer support.- Patience and empathy are required when dealing with customer concerns to ensure thoughtful and understanding responses.- A positive attitude and strong willingness to learn will help you excel in this role and contribute to the team effectively.

We are looking for a dedicated Customer Service Associate to join our team. In this role, you will be the primary point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Assist Customers:** Respond to customer queries through various channels like email, chat, or phone, providing timely and accurate information.- **Resolve Issues:** Identify and resolve customer problems effectively, ensuring quick solutions and customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions, which helps in tracking customer feedback and improving services.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights to enhance customer support.**Required Skills and Expectations:**- Excellent communication skills are essential for effectively engaging with customers and understanding their needs.- A positive attitude and a willingness to help are important, as you will be working with a variety of customers.- Basic computer skills including familiarity with email and chat software are necessary for managing customer inquiries.- As a fresher, a strong eagerness to learn and adapt quickly is valued, as this role will help you develop important customer service skills.- You should be self-motivated and capable of managing your time effectively while working from home.

Hiring Customer Support Executive (Sales Process)Location: Ghansoli, Navi MumbaiSalary: 17,000 - 20,000 + IncentivesWork from OfficeRoles:- Make outbound calls to customers- Explain services and offers- Generate leads and support salesRequirements:- Fluent in Odia / Bengali / Assamese / Hindi / Marathi (any one)- 12th pass or above- Fresher & experienced both can apply- Basic computer knowledge- Good communication skillsImmediate joiners preferred.

*Job Title: Customer Service Executive (Blended Process)**Company: Sutherland Global Services**Location: Liberty Tower, Airoli, Navi Mumbai**Shift: Night Shifts (US Shifts)**Experience: 1-3 years in International BPO (Customer Service or Sales B2C)**Job Description:*We're looking for talented Customer Service Executives to join our team! As a key member of our blended process, you'll handle 50% voice and 50% chat interactions, providing top-notch service to our US-based customers.*Responsibilities:*- Respond to inbound calls and chats from customers- Resolve customer queries and concerns in a professional and empathetic manner- Upsell and cross-sell products/services to meet sales targets- Meet customer service metrics, such as First Call Resolution (FCR) and Customer Satisfaction (CSAT)- Collaborate with team members to resolve complex issues- Maintain accurate records of customer interactions*Requirements:*- 1-3 years of experience in international BPO (customer service or sales B2C)- Excellent communication and customer service skills- Proficient in MS Office, especially Excel- Ability to work in night shifts (US shifts)- Fluency in English (neutral accent preferred)*What We Offer:*- Competitive salary (18k-23k in-hand)- Opportunities for growth and career advancement- Training and development programs- Collaborative and dynamic work environment*Ideal Candidate:*- Customer-centric with a passion for sales- Proactive and result-driven- Ability to multitask and work in a fast-paced environment- Positive attitude and willingness to learn*Apply Now:*If you're a motivated and customer-focused individual looking for a challenging role, apply today! Contact HR Pournima: 9820190498 .#Sutherland #Hiring #CustomerService #BPOJobs #Sales #JobOpportunity #AiroliJobs #NightShift

We are looking for enthusiastic and confident candidates for the Customer Service Voice Process. The role involves handling inbound/outbound calls, assisting customers with their queries, and providing accurate information with a positive attitude.Roles & Responsibilities: Handle customer calls professionally and politelyUnderstand customer queries and provide proper solutions. Maintain call quality and customer satisfactionUpdate customer details in the system.Follow company guidelines and call procedures.

Role Overview:We are seeking a motivated and customer-focused individual to join our Customer Support team. The role involves handling inbound customer queries related to in-warranty and out-of-warranty services, exception handling, and providing timely resolutions through voice and non-voice channels. This is a process-driven role requiring strong communication, empathy, and problem-solving skills.Key Responsibilities:Handle customer inquiries via phone, email, and other platforms in a timely, professional, and accurate manner.Manage queries related to in-warranty, out-of-warranty, and exception scenarios.Accurately log all interactions in the internal CRM or designated system.Consistently meet individual KPIs, including quality, response time, and customer satisfaction.Adhere to internal customer service processes and compliance standards.Work collaboratively with internal teams to resolve customer issues when required.Key Competencies:Excellent communication skills in: English, Hindi, Telugu, Tamil.Strong customer-centric attitude and ability to handle challenging situations calmly.Basic technical understanding to explain and troubleshoot general product/service issues.Attention to detail and accuracy in data entry and reporting.Eligibility Criteria:Education: Higher Secondary (12th Pass) and above.Experience: Minimum 6 months in customer service or BPO/call center.Work Hours: 9-hour rotational shifts, including weekends (week-offs on rotation).Additional Info: We need Hin/Eng, Tamil, Telegu and Kannada

As a Front Desk Receptionist, you will be the first point of contact for visitors and callers at our office in Navi Mumbai, India. Your key responsibilities will include greeting guests, answering phone calls, directing inquiries to the appropriate person or department, scheduling appointments, and maintaining a tidy reception area. We are looking for a female candidate with a 10th Pass qualification and 0-1 years of experience in a similar role. The ideal candidate should possess excellent communication skills, be polite and professional in handling guests and calls, have good organizational skills, and be able to multitask effectively. Attention to detail and a positive attitude are also important qualities we are looking for in the ideal candidate. Working from the office, you will play a crucial role in creating a welcoming and efficient environment for our visitors and staff.

Should have experience into handling counter sales in showroom or shop of kids and children wear(Kids Children wear sales needed). Excellent sales knowledge and skills. Good communicator with customers. Job Location - Vashi, Navi Mumbai. Nearby candidates preferred, but outstation candidates can also apply. Food and Accommodation will be provided.

We are hiring for IDFC Cross-Sell Process Executive for our Airoli, Navi Mumbai location.Key Responsibilities: Contact customers and explain IDFC Bank products Cross-selling banking and financial products Handle customer queries and provide basic information Maintain simple customer records and follow-upsEligibility Criteria: HSC / Graduate (Freshers & Experienced both can apply) Good communication skills required Age limit: Up to 35 yearsWorking Details: Office timing: 9:30 AM to 6:30 PM 6 Days working, Sunday fixed offSalary: Freshers: Up to 17,000 (In-hand) Experienced: Up to 34,000 (In-hand)Interview Process:HR Round, Operations Round & AssessmentInterested candidates can apply immediately.

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

solve customer queries on email & call.75% email & 25% calling.attend customer query related to insurance.change details in policy as per customer request, for male staff its 24/7 shift, for female its 7 am to 8 pm shift window. 9 hours duty.Ritesh 8850116691

Seeking a Customer Service Representative in Navi Mumbai, India. Responsibilities include answering customer inquiries via phone resolving issues and maintaining customer satisfaction. Successful candidates should have strong communication skills, be detail-oriented, and have a positive attitude towards helping customers. A high school diploma or equivalent is required for this full-time, office-based position.

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

As a Customer Care Executive in Ghansoli, Navi Mumbai, you will be responsible for providing excellent customer service through outbound calling in English and Hindi. You will be working in a call center environment, addressing customer queries and resolving issues promptly and efficiently. Ideal candidates will have good communication skills in English and Hindi, the ability to handle outbound calling effectively, and a strong customer care orientation. This full-time position requires a 12th pass qualification and is based in an office setting.

You will be responsible for providing excellent customer service through outbound calling, addressing customer queries, resolving issues, and communicating effectively. As a Customer Service Executive, you will handle customer interactions professionally and efficiently in a call center environment. The role requires strong communication skills, patience, and the ability to handle customer concerns with empathy and accuracy. Candidates must be 12th pass with a positive attitude towards customer care. This is a full-time position based in Navi Mumbai, with the requirement to work from the office.

Key Responsibilities:1. Perform outbound calls to potential customers: Contact leads provided by the company and pitch real estate products and services.2. Handle incoming calls from customers: Address inquiries, provide information on products, and assist with any issues or concerns.3. Build and maintain relationships with customers: Follow up with leads, provide excellent customer service, and ensure customer satisfaction.4. Meet sales targets: Achieve set goals for sales conversions and revenue generation.5. Maintain database and records: Keep accurate and up-to-date records of customer interactions, transactions, and feedback.Required Skills and Expectations:1. Excellent communication skills: Ability to effectively communicate with customers, listen attentively, and convey information clearly.2. Sales acumen: Understanding of sales techniques, persuasion, and closing deals.3. Customer service orientation: Focus on providing exceptional service, addressing customer needs, and resolving issues.4. Adaptability: Ability to work in a fast-paced environment, handle multiple calls, and adjust to changing priorities.5. Basic computer skills: Proficiency in using CRM systems, MS Office, and other necessary software for sales and customer management.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Hiring for 10 Customer Service Executive Jobs in Ulwe, Navi Mumbai for Freshers,Required Educational Qualification is : 12th Pass with Good knowledge in Sales Process, Outbound Calling, Customer Service, Customer Handling etc.

Hiring for 50 Customer Service Jobs in Kolhapur, Maharashtra, for Freshers,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in Customer Relationship,Customer Care,Customer Support,Customer Management etc.

Job Openings for 50 Customer Communication Jobs for Freshers in Thane, Maharashtra,Airoli, Navi Mumbai, Maharashtra,customer care,Communication Skills, having Educational qualification of : Higher Secondary, Other Bachelor Degree with Good knowledge in customer care,Communication Skills etc.

Qualification:Minimum HSC (12th pass) is required. Candidates with higher education are also welcome. Language Requirement:You must have good English communication skills both speaking and understanding. This is important for handling customer queries and daily tasks. Work Shifts:Full-Time (FT): 9 hours per dayPart-Time (PT): 5 hours per dayShifts will be rotational, which means your shift timing may change as per the companys schedule. Weekly Off:You will get 1 weekly off, and this will also be rotational, not fixed on a specific day (like Sunday). The off day will change depending on the roster.

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!