Customer Care 12th Pass Jobs in Lucknow

Full Time (WFO)Process: chat/voice process Profile: Customer Support AssociateLog in hours: 9 hours shift ( 8 hours login and 1 hour break)Shift timings: Rotational shifts Salary: 13k to 15k6 days working with 1 rotational week of*Notes:* Excellent communication skillsRole & Responsibilities. Handling customers. Solving queries

We are seeking an experienced Relationship Manager to join our team in Lucknow. This part-time role is suitable for individuals above 40 years of age, including semi-retired professionals and housewives, who are looking for additional income opportunities in the insurance sector.As a Relationship Manager, your key responsibilities will include:- Building and maintaining strong relationships with clients to understand their insurance needs and provide appropriate solutions.- Conducting regular follow-ups with clients to ensure their satisfaction and address any concerns.- Helping clients navigate the insurance process, providing guidance and support as needed.To succeed in this role, candidates must possess strong communication skills to effectively interact with clients. Having a good understanding of the insurance sector will be beneficial. Additionally, candidates should be self-motivated and able to work independently, managing their own schedules effectively.This position requires work from home, so a reliable internet connection, a laptop, and a mobile device are essential. Candidates should also have any necessary certifications or licenses related to insurance. The ability to travel occasionally for client meetings is necessary. The working schedule is flexible, allowing you to manage your hours effectively. Ideal candidates should be comfortable with online tools and platforms used for client management and communication.

We are urgently looking for skilled and professional Thai Massage Therapists for our spa. Candidates should have good knowledge of traditional Thai massage techniques, body massage therapies, and professional spa services.Key ResponsibilitiesPerform traditional Thai body massage professionally.Provide professional body massage and relaxation therapies.Maintain hygiene, cleanliness, and client comfort.Follow professional spa standards and customer service practices.Ensure a relaxing and welcoming experience for clients.RequirementsExperience in Thai massage or professional spa therapy preferred.Knowledge of traditional Thai massage techniques.Good communication and professional behavior.Freshers with relevant training may also apply.Thai nationals and experienced international candidates are welcome to apply, subject to valid Indian work authorization.BenefitsAttractive salary (based on experience).Food and accommodation can be discussed.Friendly and professional working environment.Immediate joining preferred.

We are looking for a reliable Cashier to manage transactions and serve customers effectively in our Lucknow office. The ideal candidate should have experience in handling payment processes and possess excellent customer service skills.Key Responsibilities:- Manage Transactions: Accurately process cash, credit, and debit transactions for customers, ensuring all payments are processed in a timely manner.- Customer Service: Greet customers warmly and assist them in their purchasing decisions, ensuring a positive shopping experience.- Maintain Records: Keep accurate records of transactions, including sales and returns, to help with inventory management and financial reporting.- Handle Queries: Address any customer queries or concerns regarding payments or products, providing helpful and informative responses.Required Skills and Expectations:Candidates should have completed at least the 12th grade and have 1 to 7 years of experience in a cashier role or similar position. Strong numeric skills and a keen eye for detail are essential to handle cash accurately. Excellent communication skills are necessary for effective interactions with customers, as is the ability to remain calm under pressure. Candidates should be comfortable working in an office environment and should display a friendly demeanor, as customer satisfaction is a priority. Flexibility in working hours and a commitment to adhering to company policies are also expected.

Delite Spa & Salon, Lucknow is looking for enthusiastic and well-presented Spa Therapist Freshers to join our team.Responsibilities:Customers ko professional spa services provide karnaSwedish, Aroma, Foot Massage etc. jaise treatments mein assist/perform karnaClients ki requirements ko samajhna aur proper service denaSpa hygiene aur cleanliness maintain karnaProfessional aur polite customer service provide karnaRequirements:Fresher candidates can applySpa therapy ka basic knowledge preferred, but not mandatoryGood communication and customer-handling skillsWell-groomed, professional personalityLearning attitude and willingness to growBenefits:Freshers ke liye training/supportAttractive salary + incentivesFriendly working environmentCareer growth opportunities

We are looking for a Telephone Operator to join our team in a part-time work-from-home role. This position is suitable for freshers and requires a minimum educational qualification of completing the 10th grade.Key Responsibilities:- Answer Incoming Calls: You will be the first point of contact for callers, so its essential to greet them warmly and provide prompt assistance with their inquiries.- Transfer Calls: Ensure smooth communication by transferring calls to the appropriate departments or personnel when necessary.- Maintain Call Logs: Keep accurate records of all calls received, noting relevant details to ensure trackability and follow-up when required.- Assist in Customer Queries: Provide basic information and support to callers regarding services, answering questions to enhance customer satisfaction.- Follow Communication Protocols: Adhere to established guidelines for professional telephone etiquette, ensuring all interactions are respectful and efficient.Required Skills and Expectations:- Communication Skills: You should have clear and effective verbal communication skills to interact positively with callers.- Listening Skills: Being attentive and understanding the caller's needs is crucial for providing appropriate assistance.- Organizational Ability: You must be able to manage multiple calls and maintain organized logs for future reference.- Reliability: Dependability is vital, as you will be representing the company during your interactions.This role is ideal for individuals who enjoy speaking with people and want to gain experience in customer service from the comfort of their homes.

We are seeking dedicated individuals to join our team as Airport Staff in Lucknow. This is a full-time position ideal for freshers who have completed their 10th grade education.Key Responsibilities:- Customer Assistance: Greet and assist travelers with check-in procedures, luggage handling, and boarding. Ensure a smooth and pleasant travel experience for passengers.- Safety and Security Checks: Conduct routine inspections of passenger baggage and cargo. This is crucial for maintaining the safety and security of the airport environment.- Communication: Relay important information to passengers about flight schedules, gate changes, and boarding procedures. Clear communication is vital to keep travelers informed.- Team Collaboration: Work closely with other airport staff and departments to ensure efficient operations. Teamwork is essential to manage the busy airport environment effectively.- Handling Queries: Address and resolve passenger queries and concerns promptly. Providing excellent customer service helps improve passenger satisfaction.Required Skills and Expectations:Candidates should have strong interpersonal and communication skills, enabling them to interact positively with diverse travelers. A keen attention to detail is necessary for handling security checks accurately. The ability to work in a fast-paced environment is important, as airports are busy places. Furthermore, you should be dependable and punctual, as these qualities ensure smooth operations throughout the day. Being a team player is crucial while also being able to work independently when required.

We are looking for a dedicated Shop Manager to oversee the daily operations of our store in Arjunganj. The ideal candidate will have a strong sense of responsibility and the ability to manage a team effectively.Key Responsibilities:- Manage Store Operations: Ensure the store runs smoothly by overseeing day-to-day activities, including inventory management and sales.- Supervise Staff: Lead and motivate the team to deliver excellent customer service and meet sales goals, providing training and support as needed.- Customer Service: Address customer inquiries and resolve complaints promptly, maintaining a positive shopping experience for all visitors.- Inventory Management: Track stock levels, order new products as needed, and ensure the store is well-stocked and organized.- Sales Reporting: Monitor sales performance and generate reports to identify trends and areas for improvement, assisting in setting future targets.- Maintain Cleanliness: Ensure the store is clean and welcoming, adhering to health and safety standards.Required Skills and Expectations:Candidates should have completed at least the 10th grade and have a willingness to learn. Previous experience in retail or management is a plus but not necessary, as we welcome both new and seasoned individuals. Strong communication skills are essential for interacting with customers and team members. You should be organized, reliable, and able to manage time effectively in a fast-paced environment. Being a team player with a positive attitude will help foster a motivated work atmosphere. Flexibility in working hours is expected, as retail operations may require evenings and weekends.

We are seeking a reliable Store Incharge to oversee operations at our location in Transport Nagar, Lucknow. The ideal candidate will ensure the smooth running of daily store activities while maintaining excellent customer service and inventory control.Key Responsibilities:1. Inventory Management: Monitor stock levels and maintain accurate records to ensure that products are available when needed while minimizing surplus.2. Customer Service: Assist customers with their inquiries, provide product information, and address any issues or complaints effectively.3. Store Maintenance: Ensure that the store is clean, organized, and visually appealing to enhance the shopping experience.4. Team Coordination: Work collaboratively with other team members, facilitating a positive environment and ensuring that all tasks are completed efficiently.5. Sales Monitoring: Track sales transactions and report on daily performance to identify trends and make recommendations for improvement.Required Skills and Expectations:Candidates must have at least a 10th-grade education and possess a solid understanding of basic math and computer skills. You should be proactive, detail-oriented, and capable of multitasking in a busy environment. Strong communication skills are essential for interacting with customers and team members. A positive attitude, willingness to learn, and the ability to work independently while adhering to instructions for success in this role. We are looking for motivated individuals who can contribute to the team and grow within the organization.

Job Description:We are hiring Telecallers for our UK Campaign. You will call UK clients and guide them about debt solutions.Responsibilities:- Make outbound calls to UK clients- Update CRM and maintain call records- Achieve daily targetsRequirements:- Good English Communication Skills- Basic Computer Knowledge- Target-driven & Confident- Freshers Welcome 0-2 Years Experience

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- Responding to Customer Inquiries: Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- Providing Product Information: Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- Troubleshooting Issues: Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- Maintaining Customer Records: Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- Following Up with Customers: Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- Excellent Communication Skills: You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- Problem-Solving Abilities: A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- Customer-Oriented Mindset: Being focused on customer needs and striving to enhance their experience is crucial for this position.- Basic Computer Proficiency: Familiarity with common software applications is required to handle customer interactions efficiently.- Adaptability: As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

We are looking for a dedicated Crew Member to join our team in Hazratganj. As a Crew Member, you will play a key role in providing excellent service to our customers and ensuring a friendly atmosphere in our establishment.Key Responsibilities:- Customer Service: Greet and assist customers as they enter, ensuring a welcoming environment and addressing their needs promptly.- Order Taking: Accurately take and process customer orders, ensuring they are recorded correctly and efficiently.- Food Preparation: Assist in preparing food items according to our standards, maintaining quality and hygiene throughout the process.- Cleaning and Maintenance: Keep work areas clean and organized by regularly cleaning surfaces and equipment, ensuring a safe environment for staff and customers.- Team Collaboration: Work closely with fellow team members to support daily operations, fostering a positive team spirit and effective communication.Required Skills and Expectations:- Strong communication skills are essential for interacting with customers and team members positively.- A friendly and approachable attitude is important, as you will be the face of our service to clients.- Attention to detail is crucial, especially in order accuracy and food preparation.- Ability to work in a fast-paced environment while maintaining a calm demeanor is expected, ensuring smooth service during busy periods.- Being a team player is vital, as collaboration with others will be a significant part of your job. This is an excellent opportunity for freshers looking to gain experience in a part-time role. If you are eager to learn and passionate about customer service, we encourage you to apply.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.Key Responsibilities:- Handle Customer Inquiries: Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- Resolve Issues: Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- Process Orders: Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- Maintain Customer Records: Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- Provide Product Information: Educate customers about products and services, helping them make informed decisions based on their needs.Required Skills and Expectations:- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

We are looking for a dedicated and organized Personal Assistant in Lucknow. The ideal candidate should be a female with a minimum of 2 years of experience and must have completed at least the 12th grade. This is a full-time position that requires working in the office.Key Responsibilities:- Manage schedules: You will coordinate and maintain the daily schedules of your supervisor, ensuring all appointments and meetings are organized efficiently.- Handle communications: Responsible for managing emails and phone calls, you will filter important messages and respond when necessary, acting as the first point of contact.- Organize meetings: You will arrange meetings and ensure all required materials are prepared in advance, helping the supervisor stay on top of their commitments.- Maintain records: Keeping accurate records and files is essential. You will manage documents and ensure everything is up-to-date and easily accessible.- Assist with tasks: You will provide general support for various tasks as needed, helping the team be more productive and efficient.Required Skills:The ideal candidate should have excellent communication and interpersonal skills, allowing her to interact effectively with internal and external stakeholders. Strong organizational skills are necessary to manage tasks and prioritize work efficiently. Proficiency in basic computer applications, particularly MS Office, is important for documentation and communication. A positive attitude and the ability to work independently are essential in this role.

Delite Spa & Salon, Lucknow is looking for enthusiastic and well-presented Spa Therapist Freshers to join our team.Responsibilities:Customers ko professional spa services provide karnaSwedish, Aroma, Foot Massage etc. jaise treatments mein assist/perform karnaClients ki requirements ko samajhna aur proper service denaSpa hygiene aur cleanliness maintain karnaProfessional aur polite customer service provide karnaRequirements:Fresher candidates can applySpa therapy ka basic knowledge preferred, but not mandatoryGood communication and customer-handling skillsWell-groomed, professional personalityLearning attitude and willingness to growBenefits:Freshers ke liye training/supportAttractive salary + incentivesFriendly working environmentCareer growth opportunities