Customer Care 12th Pass Jobs in Lucknow

As a Customer Care Executive, you will play a crucial role in ensuring customer satisfaction and providing information about our products and services. Your primary responsibilities include:- **Responding to Customer Inquiries:** Engage with customers through various channels, addressing their questions and concerns promptly to enhance their experience.- **Providing Product Information:** Offer detailed information about products and services to help customers make informed decisions and resolve any issues effectively.- **Troubleshooting Issues:** Assist customers in solving problems or complaints by identifying the issue and providing appropriate solutions.- **Maintaining Customer Records:** Accurately document customer interactions and feedback to help improve service quality and track customer satisfaction.- **Following Up with Customers:** Ensure customer satisfaction by reaching out after interactions to confirm that their issues have been resolved and they are satisfied with the service.To succeed in this role, you should possess certain skills and qualities:- **Excellent Communication Skills:** You must communicate clearly and effectively, both verbally and in writing, to interact positively with customers.- **Problem-Solving Abilities:** A proactive approach to identifying and addressing customer issues is essential for providing effective solutions.- **Customer-Oriented Mindset:** Being focused on customer needs and striving to enhance their experience is crucial for this position.- **Basic Computer Proficiency:** Familiarity with common software applications is required to handle customer interactions efficiently.- **Adaptability:** As a fresh graduate, being open to learning and adapting to new situations will help you thrive in a dynamic work environment.

We are looking for a dedicated Crew Member to join our team in Hazratganj. As a Crew Member, you will play a key role in providing excellent service to our customers and ensuring a friendly atmosphere in our establishment.**Key Responsibilities:**- **Customer Service:** Greet and assist customers as they enter, ensuring a welcoming environment and addressing their needs promptly.- **Order Taking:** Accurately take and process customer orders, ensuring they are recorded correctly and efficiently.- **Food Preparation:** Assist in preparing food items according to our standards, maintaining quality and hygiene throughout the process.- **Cleaning and Maintenance:** Keep work areas clean and organized by regularly cleaning surfaces and equipment, ensuring a safe environment for staff and customers.- **Team Collaboration:** Work closely with fellow team members to support daily operations, fostering a positive team spirit and effective communication.**Required Skills and Expectations:**- Strong communication skills are essential for interacting with customers and team members positively.- A friendly and approachable attitude is important, as you will be the face of our service to clients.- Attention to detail is crucial, especially in order accuracy and food preparation.- Ability to work in a fast-paced environment while maintaining a calm demeanor is expected, ensuring smooth service during busy periods.- Being a team player is vital, as collaboration with others will be a significant part of your job. This is an excellent opportunity for freshers looking to gain experience in a part-time role. If you are eager to learn and passionate about customer service, we encourage you to apply.

We are looking for a dedicated Customer Care Associate to provide excellent service to our customers. This role is suitable for individuals with no prior experience up to four years of experience in customer service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat, ensuring timely and accurate information is provided.- **Resolve Issues:** Work on resolving customer complaints or issues by investigating problems and offering suitable solutions, fostering a positive customer experience.- **Process Orders:** Assist customers with placing orders, processing transactions, and tracking shipments, maintaining efficiency in order management.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring all information is current and accurate for future interactions.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.**Required Skills and Expectations:**- A minimum educational requirement of a 12th-grade pass is needed to ensure basic communication skills.- Strong verbal and written communication skills are essential for interacting with customers clearly and professionally.- Candidates should have good problem-solving skills, allowing them to effectively find solutions to customer issues.- A friendly and approachable demeanor is important, as building rapport with customers enhances their experience.- Comfort using technology, including computers, email, and chat systems, is necessary for a successful remote work environment. This role offers an opportunity for growth and the chance to connect with customers from the comfort of your home.

We are looking for a dedicated and organized Personal Assistant in Lucknow. The ideal candidate should be a female with a minimum of 2 years of experience and must have completed at least the 12th grade. This is a full-time position that requires working in the office.**Key Responsibilities:**- Manage schedules: You will coordinate and maintain the daily schedules of your supervisor, ensuring all appointments and meetings are organized efficiently.- Handle communications: Responsible for managing emails and phone calls, you will filter important messages and respond when necessary, acting as the first point of contact.- Organize meetings: You will arrange meetings and ensure all required materials are prepared in advance, helping the supervisor stay on top of their commitments.- Maintain records: Keeping accurate records and files is essential. You will manage documents and ensure everything is up-to-date and easily accessible.- Assist with tasks: You will provide general support for various tasks as needed, helping the team be more productive and efficient.**Required Skills:**The ideal candidate should have excellent communication and interpersonal skills, allowing her to interact effectively with internal and external stakeholders. Strong organizational skills are necessary to manage tasks and prioritize work efficiently. Proficiency in basic computer applications, particularly MS Office, is important for documentation and communication. A positive attitude and the ability to work independently are essential in this role.

We are looking for a dedicated and professional Office Receptionist to join our team in Hazratganj, Lucknow. The ideal candidate will welcome visitors, handle phone calls, and maintain a positive office atmosphere.Key Responsibilities include:- **Greeting Visitors:** You will be the first point of contact for guests, helping them feel welcomed and directing them to the appropriate staff or department.- **Managing Calls:** You will handle incoming phone calls, taking messages when necessary and ensuring callers are connected with the right person.- **Organizing Office Tasks:** You will assist in managing appointments and schedules, ensuring smooth day-to-day operations within the office.- **Maintaining Records:** You will keep files and records organized, tracking documents and ensuring necessary paperwork is up to date.- **Supporting Staff:** You will help team members with administrative tasks to keep the office running efficiently.Required skills and expectations:The candidate should have a minimum of 2-3 years of experience in a similar role, demonstrating strong communication and interpersonal skills. Proficiency in basic computer applications and office management systems is essential. A friendly and approachable attitude is important, alongside the ability to multitask and work effectively in a fast-paced environment. Reliability and professionalism are key attributes for this position. As this role is full-time and requires working from the office, the candidate must be available during business hours.

Position: Back Office CoordinatorJob Location: Ahmamau, LucknowWorking Days: 6 DaysSalary: Negotiable

We are looking for an experienced and motivated Team Leader to lead Our credit Card Telecalling team. The ideal candidates should have strong leadership skill, experience in telesales ,and the ability to achieve team targets.

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.**Required Skills and Expectations:**- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.

Customer Support Associate (CCE) for Renowned MNC - LucknowLocation: LucknowEligibility Criteria:Fluency in English & HindiGood typing speed with accuracyMinimum 12th pass or GraduateRoles & Responsibilities:Handle customer inquiries professionally and provide timely resolutionsManage customer interactions via calls, chat, and emailMaintain accurate records of customer communicationsFollow company policies and service standardsContribute to team and customer satisfaction goalsPay Scale:Upto Rs. 15,000/month.Fixed salaryImmediate Joiner Work from office9 hours rotational shift One day rotational day off

We are seeking enthusiastic individuals for the role of Ground Staff in Lucknow. This is a full-time position suitable for freshers who have completed at least their 10th grade. The role primarily involves supporting various operations at the airport or relevant facility, ensuring smooth processes for passengers and cargo.**Key Responsibilities:**- **Passenger Handling:** Greet and assist passengers with check-in processes, ensuring a friendly and efficient experience.- **Baggage Management:** Oversee the handling and processing of baggage, ensuring that it is securely loaded and unloaded.- **Maintenance of Cleanliness:** Ensure that the waiting areas and other public spaces are clean and presentable for passengers at all times.- **Coordination with Other Staff:** Work closely with different teams to streamline operations and address passenger needs efficiently.- **Safety Compliance:** Adhere to all safety protocols and regulations, making sure that all operations follow safety guidelines.**Required Skills and Expectations:**Candidates should possess strong communication skills, allowing them to interact effectively with passengers and colleagues. A positive attitude and a willingness to assist others will be crucial in providing excellent customer service. Individuals should be detail-oriented and capable of working in a fast-paced environment. Basic computer skills will be beneficial for managing check-in systems and other related tasks. Finally, candidates should be able to work flexible hours, including weekends and holidays, to meet the dynamic needs of the job.

We are looking for a Call Coordinator in Lucknow, India, who will manage incoming and outgoing calls while ensuring smooth communication within our team. This role is perfect for candidates with up to 6 years of experience, even those just starting their careers. Key Responsibilities:- **Manage Calls:** You will handle inbound and outbound calls, answering questions and directing calls to the appropriate team members.- **Schedule Appointments:** You will assist in coordinating meetings and appointments, ensuring all relevant parties are informed.- **Maintain Records:** Keeping track of calls and relevant information is essential. You will update and maintain detailed records to help the team stay organized.- **Provide Support:** You will assist team members with any issues related to calls and communication tools, helping resolve issues quickly.Required Skills and Expectations:Candidates must possess strong communication skills and be able to convey information clearly. A good understanding of basic computer programs and phone systems is important. Attention to detail is crucial for maintaining accurate records and scheduling effectively. We expect you to be a team player who is willing to learn and adapt to new challenges while providing excellent customer support. Time management skills are essential to prioritize tasks and ensure efficiency throughout your workday. A minimum education of 12th grade is required, making this an ideal opportunity for fresh graduates and young professionals.

We have a fantastic opportunity with SBI Life Insurance as an Insurance Advisor. This is a work-from-home role.

1. FMCG product delivery.2. Own License.3. Hard Working4. Knowledge of Lucknow.5. Lucknow candidate will be preferred.6. At least 10 Pass.

We are looking for a dedicated Customer Care Assistant to provide excellent support to our customers. This is a full-time work-from-home position based in Lucknow, India, suitable for candidates with little to no prior experience.Key Responsibilities:1. **Responding to Customer Inquiries**: You will handle customer questions and concerns through phone, email, or chat. Clear communication is essential to provide accurate information.2. **Providing Product Information**: You will assist customers by explaining our products and services. It is important to have a good understanding of what we offer to help customers make informed decisions.3. **Resolving Issues**: If customers have problems or complaints, you will work to resolve these issues efficiently. Patience and problem-solving skills are necessary for this part of the job.4. **Maintaining Customer Records**: You will update customer information and interactions in our database. Attention to detail is crucial to ensure all records are accurate.5. **Collaborating with Team Members**: You will communicate with your team to share insights and improve customer service. Being a team player is important to create a supportive work environment.Required Skills and Expectations:Candidates should have at least completed their 12th grade. Strong communication skills in English and Hindi are essential. You should be comfortable using computers and various communication tools. A positive attitude and a willingness to learn are crucial for success in this role.

We are looking for a friendly and motivated Customer Service Assistant to join our team. This full-time position allows you to work from home while providing excellent service to our customers.As a Customer Service Assistant, your key responsibilities will include:- **Responding to Customer Inquiries:** You will assist customers by answering their questions through various channels, such as email, chat, or phone, ensuring they feel valued and supported.Job Description:Part-time,Full time Pay: $120 to $300 per day Assistance with online operations Possible overtime No experience neededOne-on-one free training and guidanceDaily wagesPossible OvertimeFlexible working hours. Requirements; Basic English Priority 18 years and older.To succeed in this role, you should have strong communication skills, both written and verbal, to engage effectively with customers. You need to be a good listener and show empathy, understanding customers needs and concerns. Being organized and detail-oriented will help you manage inquiries efficiently. Basic computer skills are essential, as you will be using various software tools to communicate and document interactions. We welcome fresh graduates who are eager to learn and grow in a supportive work environment.