Array ( [0] => hardware-support [1] => bangalore ) Hardware Support Jobs in Bangalore,Hardware Support Job Vacancies in Bangalore Karnataka
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Hardware Support Job Vacancies in Bangalore

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Field Engineer - Full Time

aforeserve.com

  • 1 - 5 yrs
  • 2.3 Lac/Yr
  • Bangalore
Hardware Support Field Service Hardware Installation
We are seeking a dedicated Field Engineer to join our team in Bangalore. This role requires a motivated individual with 1 to 5 years of experience in the engineering field. The ideal candidate will be responsible for a variety of tasks related to the installation, maintenance, and troubleshooting of engineering equipment on-site. **Key Responsibilities:**- **Installation of Equipment:** Install and configure engineering equipment at various sites, ensuring all systems are functioning properly.- **Maintenance and Repairs:** Conduct regular maintenance checks and repairs to ensure the longevity and efficiency of installed systems.- **Field Assessments:** Perform on-site assessments to determine the best solutions for specific engineering problems.- **Collaboration with Teams:** Work closely with the engineering and project management teams to understand project requirements and provide technical support.- **Documentation and Reporting:** Keep accurate records of work performed, including maintenance schedules and repair logs for future reference.**Required Skills and Expectations:**Candidates must possess a relevant engineering degree and have strong technical skills. Experience with equipment installation and troubleshooting is essential. You should have good communication skills to interact effectively with clients and colleagues. Attention to detail is crucial for accurate reporting and documentation. Furthermore, problem-solving abilities are key, as you will need to find solutions in real-time during field operations. The role requires a willingness to work full-time from the office and a commitment to delivering high-quality service to our clients.
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Urgent Requirement For Network Support Engineer

Pathcom Technologies Pvt Ltd

  • 1 - 2 yrs
  • 2.8 Lac/Yr
  • Bangalore
Network Troubleshooting Hardware Installation Hardware Troubleshooting Windows Troubleshooting CCTV Installation CCTV Maintenance Networking Router Configuration Crimping
As a Network Support Engineer in Bangalore, you will play a crucial role in ensuring smooth network operations. You will work full-time in the office and provide technical support to resolve network issues effectively.**Key Responsibilities:**- **Network Monitoring:** Regularly check network performance and functionality to ensure that all systems are running optimally. Quick identification of faults or disruptions is key.- **Troubleshooting:** Investigate and resolve network-related problems, such as connection issues and hardware failures, ensuring minimal downtime and disruption for users.- **Installation and Configuration:** Assist in setting up new network equipment, such as routers and switches, and configure them according to the company's standards.- **Documentation:** Maintain accurate records of network configurations, changes, and incidents to help in future troubleshooting and planning.- **User Support:** Provide technical assistance to users regarding network access issues and educate them about best practices for using the network effectively.**Required Skills and Expectations:**Candidates should possess a degree in B.C.A, B.Sc, or B.E. A background in network technologies, such as TCP/IP, DNS, and DHCP, is essential. You should have 1-2 years of experience in a similar role, demonstrating your ability to troubleshoot and resolve issues efficiently. Strong communication skills are necessary to interact with users and team members effectively. Additionally, candidates should be detail-oriented and able to work well under pressure to meet deadlines. Familiarity with network monitoring tools and equipment is a plus.
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Opening For Laptop Service Engineer

Mem Tech

  • 1 - 1 yrs
  • Malleswaram Bangalore
Computer Hardware Desktop Support Troubleshooting Skills Laptop Support IT Hardware Hardware Installation
Client visit and delivery and installation of laptop / desktop spares parts thruout bangalore
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Technical Support Associate (1-7 Years)

joulestowatts

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Bangalore
Customer Service Technical Knowledge Hardware Troubleshooting
We are looking for a skilled Technical Support Executive with strong expertise in hardware troubleshooting, system diagnostics, and customer support. The ideal candidate should be able to identify, resolve, and document technical issues while delivering excellent communication and customer service.Key ResponsibilitiesProvide L1/L1.5 level technical support for end-users via phone, email, chat, or remote tools.Diagnose and resolve issues related to desktop/laptop hardware, peripherals, networking, and operating systems.Perform hardware troubleshooting such as RAM/HDD/SSD checks, motherboard issues, device replacements, and system performance issues.Install, configure, and maintain Windows OS, device drivers, and required software applications.Handle basic network troubleshooting (LAN, Wi-Fi connectivity, IP configuration, printer sharing, routers).Log, track, and update all support incidents in the ticketing system.Escalate unresolved issues to higher-level support teams as needed.Follow standard operating procedures and ensure minimal downtime for users.Educate users on best practices and preventive maintenance.Maintain documentation for recurring technical issues and solutions.
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Urgent Requirement For IT Hardware

Avention Technologies

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • HSR Layout Bangalore
Computer Networking Hardware Support Hardware Troubleshooting Hardware Installation Hardware Networking
Job Description- IT AdministratorJob Summary:We are seeking a skilled and proactive IT Administrator to oversee and maintainour organization's IT infrastructure. The ideal candidate will be responsible formanaging servers, networks, security systems, and end-user support to ensureoptimal performance and data security.Key Responsibilities:Install, configure, and maintain hardware and software systems (e.g., servers,workstations, printers).Monitor and troubleshoot network performance, connectivity issues, and server health.Manage user accounts, access rights, and system security across platforms (ActiveDirectory, Microsoft 365, etc.).Maintain data backups and disaster recovery plans.Implement and maintain IT security measures including firewalls, antivirus software, andaccess controls.Provide technical support to internal users via helpdesk or direct communication.Maintain inventory of IT assets and ensure systems comply with licensing and policies.Coordinate with external vendors for hardware, software, and service support whenrequired.Document IT procedures, configurations, and updates.Stay updated with emerging technologies and make recommendations for improvements.Requirements:Bachelor's degree in Information Technology, Computer Science, or related field (orequivalent experience).Proven experience as a System Administrator, Network Administrator, or similar role.Strong knowledge of Windows/Linux server environments, network protocols, and cloudtechnologies.Experience with Microsoft 365, G suite, C-panel.Familiarity with cyber security principles and IT compliance standards.Excellent problem-solving, communication, and organizational skills
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Desktop Engineer (1-4 Years)

Larsen and Toubro

  • 1 - 4 yrs
  • Bangalore
Networking Hardware Networking Service Desk Desktop Support Computer Networking Troubleshooting Skills Desktop Administration Laptop Support Hardware Troubleshooting Hardware Support Hardware Installation IT Support Configuring Computer Hardware Networking Desktop Management Network Configuration
we are looking for a skilled Desktop Support Engineer to join our team in Bangalore. This position involves providing technical support in our hydrocarbon EPC offshore engineering environment, with a focus on installing and managing engineering applications.**Responsibilities:**- Provide desktop support, including troubleshooting and resolving hardware and software issues.- Install, configure, and maintain engineering applications and related software.- Respond to and resolve support requests in a timely manner.- Collaborate with IT teams for system updates and security patches.- Document and manage support issues and resolutions.**Requirements:**- Experience in desktop support, particularly in an engineering or offshore setting.- Knowledge of installing and configuring engineering applications.- Strong problem-solving skills and attention to detail.- Excellent communication and teamwork abilities.- Ability to work independently and as part of a team. Se
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Technical Support Executive (l1 / l2)

Arck IT Services Pvt Ltd

Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Senior Technical Support Executive

Rightfit Resources OPC Pvt. Ltd.

Advanced Troubleshooting Network Diagnostics Root Cause Analysis Software Debugging Hardware Maintenance System Administration Database Management Cloud Computing Cybersecurity Principles Linux Unix Administration Windows Server Administration Virtualization Technologies SQL Queries API Integration VPN Configuration Firewall Management Disaster Recovery Data Backup Strategies Software Development Lifecycle Customer Relationship Management Technical Documentation ITIL Framewo
We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree
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Hiring Fresher - Desktop Support Engineer - Bangalore

CARE INFOTECH

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Bangalore
Networking Desktop Support Hardware Installation Computer Hardware Hardware Networking OS Installation Desktop Administration IT Helpdesk
Desktop support engineers provide support for users of computers and software systems. They provide hands-on or remote assistance in computer setups, upgrades, software operation, and maintenance. They also answer on-the-spot inquiries from users. Desktop support engineers may provide general training for applications and hardware as well.Responsibilities and DutiesResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered support
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Computer Hardware Engineer - Nagavara Bangalore

SkyRaise

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Nagavara Bangalore
Hardware Networking Troubleshooting Skills Software Installation Laptop Support Computer Hardware
Job descriptionResponsibilities:* Install software & configure networks* Maintain computer hardware & troubleshoot issues* Assemble & de assemble computers & install OSes* Troubleshoot devices & printers* Collaborate with IT team on projectsReplacing defective or damaged hardware components, such as hard drives, memory modules, or circuit boards
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Face-to-Face Interview For Process Specialist Jobs (Freshers)

Hyres

Voice Process International Non Voice Business Process Outsourcing BPO Operations Desktop Support IT Technical Support Engineer Troubleshooting Skills OS Installation Hardware Firewall Firewall Management Software Installation
ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397
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Desktop Support Engineer

Scan Computer Aid

  • 2 - 3 yrs
  • 2.8 Lac/Yr
  • Bangalore
Networking LAN-local Area Network Computer Hardware Desktop Support Hardware Installation OS Installation
computer Repair & maintenance
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Manager -IT Support

Big Bee Consultant

  • 4 - 7 yrs
  • 10.0 Lac/Yr
  • Bangalore
IT Support Computer Maintenance Network Troubleshooting Hardware Troubleshooting Computer Networking Server Support Engineer Windows Troubleshooting Linux Firewall IT Security
Responsible for the maintenance, configuration, and reliable operation of computer systems,network servers, and virtualization.Install and upgrade computer components and software, manage virtual servers, and integrateautomation processes.Troubleshoot hardware and software errors by running diagnostics, documenting problems andresolutions, prioritizing problems, and assessing impact of issues.Provide documentation and technical specifications to IT staff for planning and implementingnew or upgrades of IT infrastructure.Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations,and related equipment problems are resolved in a timely manner with limited disruptions.Manage and maintain Windows and Linux servers to ensure optimal performance and uptime.Configure, monitor, and troubleshoot IP networks, DHCP, firewalls, and switches.Oversee IT infrastructure security, including Sophos (EDR & Email Protection) andconfigurations.Manage ZhoEngine Desktop Central for endpoint management and patch management.Manage and configure tools under Zoho One suite (CRM, Campaigns, Desk, Email, Work Drive,etc.).Provide advanced administrative support for Microsoft 365 (Exchange Admin Centre,SharePoint, OneDrive).Handle cloud access points using Meraki Cloud solutions.Monitor and manage cloud services via the Azure Portal.Perform hardware troubleshooting for servers, desktops, laptops, and network devices.Conduct software installation, updates, and troubleshooting across various platforms.Ensure timely application of software and system updates through effective patch management.Maintain and monitor IT inventory, including hardware and software assets.Ensure seamless integration of new IT systems and tools into existing infrastructure.Implement and uphold IT security standards and best practices across the organization.Collaborate with cross-functional teams to troubleshoot and resolve system and network
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Opening For Desktop Support Engineer

Infolog Solutions

  • 0 - 1 yrs
  • Bangalore
LAN-local Area Network Computer Hardware Networking Desktop Support Hardware Networking Desktop Administration
Job Description: Provide support on windows platform. Installation, Configuration and Administration of Windows7 / Windows 8 and windows 10. Troubleshoot problems All Model Desktop & Laptop Hardware and OS Configuring of Driver & Devices. Configuration New user PC & Profile, IP Address and LAN. Troubleshooting, installing and configuring Mail Clients like MS-Outlook and Troubleshooting mail problem. Solve internet related problem Configuration Basic TCP/IP Setting. User account creation, User account deletion and modifying Users assigning permissions. Remote management through Team Viewer, VNC, & Remote Desktop to solve Windows and Software issue. Installation, configuration and maintenance of Network Printers. Install and upgrade hardware and software components. Take care of all the internal office softwares support. Provide technical support to Remote users.Candidate Profile:Graduate : Any IT Stream Graduate / Diploma .Experience : Fresher or recent passed out.Preferable: Microsoft Certified CandidatesOnly Male candidates and immediate joiner are requested to apply.Job Types: Full-time, InternshipContract length: 6 monthsPay: 8,000.00 - 10,000.00 per monthWork Days: Monday to FridayAbility to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)Education: Diploma (Preferred)Experience: IT: 1 year (Preferred) total work: 1 year (Preferred)
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Urgent Requirement For IT Hardware Engineer

Infosquare global solutions

  • 0 - 6 yrs
  • 5.5 Lac/Yr
  • Bangalore
Hardware Design Hardware Support
Their main duties and responsibilities include:Analyze the needs of the user or businessDesign and develop hardware systems based on those needsTest hardware prototypes and operational systems to ensure they function as expectedRecommend hardware upgrades to improve existing systemsAssist in integrating hardware components into larger systemsCreate technical specifications and diagrams to guide the manufacturing and assembly processEnsure that hardware systems are compatible with software componentsMaintain and repair hardware systems as neededDocument each aspect of a hardware system or component for future reference and troubleshootingStay current with advancements in technology to recommend innovative hardware solutionsCommunicate and collaborate with software engineers to ensure hardware and software integrationSubscribe to Interview Guy!Subscribe to our FREE newsletter for exclusive interview tips, insider knowledge, and strategies that make a difference. No fluff, just practical advice to help you land your dream job.WebsiteYour Email...GET MY FREE NEWSLETTERI consent to receiving emails and personalized ads.Hardware Engineer Job Description TemplateJob BriefWe are looking for a detail-oriented hardware engineer to design, develop and maintain computer hardware systems.Hardware engineer responsibilities include designing hardware systems, analyzing system requirements, debugging hardware issues, and designing new hardware upgrades.Our ideal candidates are familiar with the hardware development life cycle from preliminary system analysis to tests and debugging.Ultimately, the role of the hardware engineer is to build high-quality, innovative and fully performing hardware that complies with industry standards and technical design.ResponsibilitiesDesign and develop hardware systems and devicesTest and verify hardware to ensure operabilityDebug hardware issues and devise improvement strategiesIntegrate hardware components
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Opening For Hardware Engineer

Asc Industries

Hardware Engineering Computer Hardware Hardware Networking Software Installation Technician Activities Desktop Support Network Troubleshooting Hardware Support
As a Hardware Developer at IBM, you'll get to work on the systems that are driving the quantum revolution and the AI era. Join an elite team of engineering professionals who enable IBM customers to make better decisions quicker on the most trusted hardware platform in today's market.Your Role and ResponsibilitiesEnterprise Systems development Lab- part of ISDL, has Internship & Job opportunities in the Design & Development of Processors for IBM Mainframe & Power systems.If you have a degree in VLSI design or electronics and looking for building a career in hardware aspects of the processor development, have skills interested in the Processor core development, Logic Design, Analog circuits, Physical Design, Custom layout, Memory & Library characterization.Computer Science graduates interested in the design and development of algorithms to verify validate and debug the processor Architecture & Performance, Logic Design, Analog circuits, Physical Design, Custom layout, Verification, Pre & Post Silicon Validation, Memory & Library characterization & EDA tooling.IBM Systems development lab works on the development of latest generation processors that power the IBM Z Systems (Mainframe) & IBM Power Systems.The Enterprise Systems Development team in Bangalore is a microcosm of the global Systems development lab. As a member of the ESD team you will have an opportunity to work on the Design/ Verification/ Pre-Silicon Validation Physical design/ EDA Library/ Memory characterization/ Post silicon validation of the Processor chip that is being developed in the latest technologies of 5nm, 3nm & beyond.
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Urgent Requirement For Desktop Support Engineer

care infotech

Hardware Troubleshooting Hardware Installation Hardware Support Hardware Engineer Network Troubleshooting Computer Networking Hardware Networking Desktop Support Laptop Support
Desktop Support EngineerJob Summary:We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!Responsibilities:- Provide technical support and troubleshooting for desktops, laptops, and mobile devices- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)- Troubleshoot and resolve hardware and software issues- Manage antivirus software and ensure system security- Collaborate with other teams to resolve complex technical issues- Communicate technical information to non-technical end-users- Document incident resolutions and maintain accurate recordsRequirements:- 1-3 years of experience in IT industry handling end-user support- Proven experience in troubleshooting and resolving desktop-related issues- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)- Excellent communication and interpersonal skills- Graduation in Computer Science or related field is a mustQualifications:- Bachelor's degree in Computer Science, IT, or related field- Certification in desktop support or related field (added advantage)Salary Package:- Competitive salary package ranging from 12,000 to 15,000 rupees per monthExperience:- 1-3 years of experience in desktop support or related fieldWhat We Offer:- Opportunities for professional growth and development- Collaborative and dynamic work environment- Recognition and rewards for outstanding performance- Flexible working hours and remote work options- Access to cutting-edge technologies and tools- Comprehensive training and development programs
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Hiring For Technical Support Engineer

Lambiga Resource Management Pvt Ltd

Networking Linux Hardware Networking Network Security Desktop Support
Job descriptionResponds to client inquiriesProvides technical support to usersTroubleshoots hardware and software issuesProvides instructions or directly sets up desktop hardwareAssists with installation of computer software and operating system updatesRecords logs of rendered supportJob Types: Full-time, PermanentBenefits:Health insuranceProvident FundShift:Day shiftRotational shiftWork Days:Monday to FridayWeekend availabilityInterested can share your updated CV to Abirami 8148920435
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Walk-in For Field Engineer

Jetking Technologies

Hardware & Network Engineer Technical Support Engineer Repair Technician Field Worker Laptop Support Chip Level Repairing
Job Description Ground Team (Field Engineers) Qualification: 10+2+Hardware Course and Networking Course/ Graduate with Hardware and Networking Course, Core Hardware, and Networking Profile field profile. Communication: Average English and good at Hindi or Local Language Location: Delhi-South Ex, Noida-Sec 15, Gurgaon-Sec 14, Mumbai-Khar West, Thane West, Pune- Chinchwad, Hyderabad- Ameerpet, Bangalore- Marathalli, Chennai-T. Nagar Package: INR 19000 21000 CTC Per Month Plus Conveyance as per Policy + Insurance Experience: 1 + yrs (Trouble shoot card level hardware issues related to Laptops, Desktops, Tablets, Mobiles, Printers and other accessories) Roles and Responsibilities: Field Engineer is a role of on-site technical support, troubleshooting and support to corporate and retail clients. This role is critical for ensuring that the organization's end-users have great experience with brand representative. The field engineer will visit PUDO twice in a day to collect hardware part as per the calls for the day and in the evening to deposit back the collected part from the client to drop back to PUDO. Field engineer will be responsible for successfully closing the allocated calls for the day. Must Have: 2-wheeler with a valid license. Open for field profile.
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Technical Support Engineer - Bangalore

PICSYS CCTV Surveillance System

  • 2 - 8 yrs
  • 3.5 Lac/Yr
  • Bangalore
Switching Hardware Networking Network Security Desktop Support
Technical Support Engineer - Job description1. Take ownership of customer issues reported and see problems through to resolution2. Research, diagnose, troubleshoot and identify solutions to resolve customer issues3. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams4. Provide prompt and accurate feedback to customers5. Ensure proper recording and closure of all issues6. Prepare accurate and timely reports7. Document knowledge in the form of knowledge base tech notes and articles8. Proven working experience in CCTV technical support, IT support or as a technical engineer9. In-depth knowledge in the product that the technician is supporting.10. Strong problem-solving skills11. Excellent client-facing skills12. Excellent written and verbal communication skillsJob Types: Full-time, Walk-In
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