As an Air Ticketing Executive, you will play a vital role in the travel industry by handling customer inquiries and managing ticket reservations effectively.
Key Responsibilities:
- Customer Interaction: Communicate directly with clients to understand their travel needs and provide relevant flight options.
- Ticket Booking: Process flight bookings according to client preferences, ensuring accurate data entry and adherence to the company's policies.
- Itinerary Management: Prepare and manage travel itineraries, ensuring all details are correct and clearly communicated to customers.
- Problem Resolution: Address and resolve any issues that may arise related to ticketing or travel arrangements in a timely manner.
- Follow-Up: Maintain communication with clients after bookings to confirm travel details and provide any necessary updates.
- Documentation: Ensure all ticketing-related documents are processed and filed correctly for future reference.
Required Skills and Expectations:
- You should possess strong communication skills to relay information effectively and assist customers with their queries.
- Proficiency in using ticketing software and systems is preferred; training may be provided for suitable candidates.
- Attention to detail is crucial, as accurate data entry will be a part of your responsibilities.
- You need to be proactive in resolving customer issues and providing excellent service throughout the ticketing process.
- A positive attitude and the ability to work in a team environment will help you thrive in this role.
Candidates with a passion for travel and customer service are encouraged to apply, regardless of experience level.
Experience
0 - 6 Years
No. of Openings
174
Education
10th Pass
Role
Air Ticketing Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Min Age
18 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab
Face Interview Location
Bangalore