Customer Representative Job Vacancies in Nungambakkam

Job descriptionJob Title: Sales and Customer Support ExecutiveLocation: ChennaiReports To: Sales Manager / Head of Customer SuccessDepartment: Sales and Customer SuccessSalary Starting : 18,000* per monthAvishya is an Omnichannel high end Indian Ethnic Apparel Retail Company. We sell finely curated Heritage Handloom Sarees and Dress Material from weavers & artisans from Across India.Job description:Designation: Sales & Customer Support ExecutiveRoles and Responsibilities:Actively promote our range of heritage handloom sarees and clothing to potential customers who visit our website.Understand customer needs and communicate how the product adds value to meet those needs.Upsell or cross-sell additional products or services to maximize sales revenue.Provide personalized recommendations and suggestions based on customer preferences.Follow up with customers to ensure their satisfaction and encourage repeat purchases.Communicate with Customers both pre and post purchase - Emails, Web chats, WhatsApp Chats, Phone Call.Order checking and Quality Checks prior to shipping products to customers.Follow up with Logistics for tracking shipments, and order fulfilment.Make video product demos of sarees and clothes to customers who need more information.Key SkillsEnglish communication skills - Oral, Telephonic and WrittenPleasant and sweet temperamentSystematic follow ups with customersMin 2 Years of experienced candidates can apply.Send to resume to hr@avishya.comContact: 9043018851 OR WhatsApp

Handling Inbound Callingqueries managementProficient Hindi and EnglishCustomer support service

We are looking for a friendly and dedicated Customer Support Representative to join our team in Thousand Lights, Chennai. This is an exciting opportunity for someone who enjoys helping others and is looking to start their career in customer service.nnAs a Customer Support Representative, your main responsibilities will include assisting customers with their inquiries and issues, providing information about our products and services, and ensuring a high level of customer satisfaction. You will handle customer queries through calls, emails, or chat, and aim to resolve their concerns promptly.nnTo succeed in this role, you should have strong communication skills, a positive attitude, and the ability to listen to customers and understand their needs. Being patient and empathetic, especially in challenging situations, is crucial. You should be able to work well in a team, as collaboration with colleagues can help provide the best solutions for customers. Additionally, basic computer skills will be beneficial, as you will be navigating various software and tools while assisting customers.nnWe welcome candidates with 0 to 1 year of experience and a minimum education of 10th pass. If you are eager to learn and grow in a full-time office environment, we encourage you to apply for this opportunity to build a rewarding career in customer support.

Service Square is considered a big name in cleaning, floor polishing, painting and interior design services etc., because of our innovative services and transparency in our dealings. Here's a good opportunity for candidates who are looking for growth. This job is for young people who are ready to take up challenging responsibilities and prove themselves, becoming very confident, empowered human beings. 1) Generate leads, turn them into fans through quality services and interaction.2) Identify and assess customers needs to provide appropriate solutions.3) Build sustainable relationships and trust with customer accounts through open and interactive communication.4) Keep records of customer requirements, feedback, interaction, process customer accounts using Zoho CRM.5) Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution.6) Act as the link between our field force and customersGo the extra mile to engage customers.

Respond to customer inquiries by email, chat, or phoneResolve customer complaintsProcess ordersProvide information about products and servicesTroubleshoot issuesGenerate and implement solutionsFollow up to ensure resolutionKeep records of customer interactions

Responsibilities:Generate leads and identify potential customers through cold calling and other sales techniquesBuild and maintain strong relationships with customers to ensure repeat businessMeet and exceed sales targets on a monthly basisProvide excellent customer service and support to customersKeep up-to-date with industry trends and product knowledgeCollaborate with other members of the sales team to achieve overall sales goalsRequirements:Proven experience as a telesales executive or similar sales roleExcellent communication and interpersonal skillsAbility to work independently and as part of a teamStrong negotiation and closing skillsAbility to multitask and prioritize tasks effectivelyProficient in Microsoft Office and CRM software

WE ARE HIRING - FINANCIAL COUNSELLOR (SALES EXECUTIVE) Join a Growing Healthcare Fintech Brand - Affordplan Location: Across ChennaiAnna Nagar Guindy Shenoy Nagar Mogappair Ramapuram Sholinganallur R A Puram & More Eligibility: Any Graduate / 12th Pass Minimum 1 Year Experience (Sales Preferred) Good Communication & Customer Handling Skills Female Candidates Preferred Take Home Salary: Up to 25,000 + Incentives Additional Benefits: PF Insurance Gratuity ESIC Paid Leaves Friendly Work Environment Career Growth Opportunities Immediate Offer Quick Selection Quick Joining References Mostly Welcome Call / WhatsApp: 8438150042 Share your updated resume now!Thanks & Regards,Sadiq RHR Team Affordplan

Greetings from Shriram Finance Ltd.!We are looking for Kannada, Malayalam & Telugu-speaking candidates for the position of Customer Service Executive- Trainee at our Thoraipakkam, Chennai location.Job Details:- Position: Customer Service Executive- Qualification: HSC to Any Degree- Language: Kannada, Telugu, Malayalam- Salary: 16,000 take-home per month- Shift Timing: 9:00 AM to 6:30 PM- Weekoff: 5 Days working and 2 Days weekoff- Location: Thoraipakkam, Chennai- Joining: Immediate joiners preferredPls contact or share your resume

OB DESCRIPTION:We are looking for an experienced Customer Service Representative to provide excellent customerservice and to promote this idea throughout the organization. The goal is to keep the departmentrunning in an efficient and profitable manner, to increase customer satisfaction, loyalty and retentionand to meet their expectations.ROLES AND RESPONSIBILITIES: Handle customer complaints provide appropriate solutions and alternatives within thetime limits; follow up to ensure resolution. Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage.

We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate.Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.Job Types: Full-time, Permanent, FresherPay: 15,000.00 - 20,000.00 per month Take Home + Incentives based on your performance!

We are seeking Customer Support Representatives to join our call center team. The ideal candidate will be responsible for handling customer qualifications, providing solutions, and ensuring a high level of customer satisfaction. The role involves working in a dynamic and fast-paced environment while adhering to company policies and maintaining service quality standards.Key Responsibilities:Process Adherence: Follow standard operating procedures and ensure compliance with quality and service guidelines.Problem Solving: Communicate with customer to qualify as per clients requirement and transfer call to the second level associate.Documentation: Maintain detailed logs of interactions and document any actions taken.Key Responsibility Areas: Meet or exceed daily, weekly, and monthly targets, including call handling time, resolution rates, and customer satisfaction scores.Required Skills:Communication: Excellent verbal and written communication skills in English.Customer Focus: Strong customer service orientation with the ability to manage diverse customer concerns.Problem-Solving: Ability to understand customer requirement effectively and efficiently.Technical Proficiency: Basic understanding of computer systems, CRM software, and telephone systems.Time Management: Ability to prioritize tasks and manage time effectively in a high-volume environment.Job Types: Full-time, Permanent, FresherPay: 15,000.00 - 25,000.00 per month Take Home + Incentives based on your performance!