Customer Representative Job Vacancies in Gorakhpur

We are looking for a friendly and dedicated Airline Customer Service Representative in Gorakhpur, India. This position is perfect for individuals who enjoy helping others and have a passion for travel. The role involves assisting customers with their travel needs and providing top-notch support.Key responsibilities include:- **Customer Assistance**: Respond to inquiries about flight schedules, prices, and bookings to ensure customers have all the information they need. - **Reservations and Ticketing**: Help customers book tickets and make changes to their itineraries quickly and efficiently. This includes processing payments and handling any ticket cancellations.- **Problem Resolution**: Address and resolve customer complaints or issues, ensuring a positive experience and satisfactory solutions.- **Check-in Support**: Assist passengers with the check-in process at the airport, providing guidance on baggage policies and boarding procedures.The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is important, as is the ability to handle stress effectively. Candidates should be comfortable using computers and related technology, with a willingness to learn new systems and procedures. A positive attitude and a strong work ethic are essential for success in this customer-focused role. This is a full-time position based in the office, suitable for those with 0 to 2 years of experience and a minimum education of 12th pass.

CSR- Customer Service RepresentativeJob description / KRAs: Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice Responsible for collecting field level data as required Responsible for identifying customer needs and closing sales calls to achieve territory targets Ability to drive market creation initiatives under the guidance of company account manager Responsible for maintaining effective distribution managementEducation:Minimum qualification: Graduation (science, pharmacy background preferred)Required experience:2-3 years post-graduation; experience in sales/marketing & in the healthcare and surgical industry preferred Mandatory skills: Self motivated Good Communication Skills Core Selling Skills Good Customer Relationship Management Skills Desired skills: Basic internet skills Ready to work in an Operating Theatre environment Exposure to healthcare business Should be willing to learn clinical aspects of company products & their applications in various surgeries