Openings For Airline Customer Service Representative || Freshers & Experienced

We are looking for a friendly and dedicated Airline Customer Service Representative in Gorakhpur, India. This position is perfect for individuals who enjoy helping others and have a passion for travel. The role involves assisting customers with their travel needs and providing top-notch support.

Key responsibilities include:

- **Customer Assistance**: Respond to inquiries about flight schedules, prices, and bookings to ensure customers have all the information they need.

- **Reservations and Ticketing**: Help customers book tickets and make changes to their itineraries quickly and efficiently. This includes processing payments and handling any ticket cancellations.

- **Problem Resolution**: Address and resolve customer complaints or issues, ensuring a positive experience and satisfactory solutions.

- **Check-in Support**: Assist passengers with the check-in process at the airport, providing guidance on baggage policies and boarding procedures.

The ideal candidate should have strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is important, as is the ability to handle stress effectively. Candidates should be comfortable using computers and related technology, with a willingness to learn new systems and procedures. A positive attitude and a strong work ethic are essential for success in this customer-focused role.

This is a full-time position based in the office, suitable for those with 0 to 2 years of experience and a minimum education of 12th pass.

• Experience

  0 - 2 Years

• No. of Openings

  830

• Education

  12th Pass

• Role

  Airline Customer Service Representative

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab