Customer Relationship Fresher Jobs in Barpeta

As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests arriving at the airport. Your primary responsibility will be to assist passengers with their needs and provide excellent customer service.**Key Responsibilities:**- **Welcoming Guests**: Greet all arriving guests warmly and assist them with information about airport services, facilities, and amenities.- **Managing Queries**: Address any questions or concerns guests may have, ensuring they receive timely and accurate information.- **Coordinating Services**: Work closely with various airport departments to coordinate services like baggage handling, transportation, and lounge access for guests.- **Enhancing Guest Experience**: Proactively identify ways to improve the overall guest experience, providing feedback and suggestions to management when necessary.- **Reporting Issues**: Document and report any guest complaints or operational issues to ensure they are resolved quickly and efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, as you will interact with guests from various backgrounds.- A friendly and approachable demeanor will help create a welcoming atmosphere.- Basic problem-solving skills will enable you to address guest concerns effectively.- Ability to work in a fast-paced environment and adapt to changing situations is crucial.- A minimum educational qualification of 12th grade is required.- No prior experience is necessary, making this a great opportunity for fresh graduates looking to start a career in customer service.

Hiring for 24 Customer Service Representative Jobs in Guwahati, Shillong, Barpeta, Assam, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.Com with Good knowledge in Customer Relationship, Customer Service, Voice Process etc.

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual.

Develop and execute a sales plan for the assigned territory.Build and maintain long-term relationships with customers to understand their needs and pitch relevant products or services.Monitor market trends and competitor activities within the territory to stay ahead.Track and analyze sales performance, ensuring targets are met or exceeded.Negotiate contracts and agreements with customers to close sales deals.Provide superior customer service, addressing any queries or issues promptly.Submit regular sales reports and forecasts to management.Work closely with other departments to ensure smooth operations and customer satisfaction.