Hiring: Customer Service Associate
Company: Bright Future RPD Hiring Solutions
Job ID: BP106
Location: Sector 52, Noida
Department: BPO
Salary: ₹25,000-₹28,000 per month
Experience: 0-3 Years
Qualification: 12th Pass and Above
Job Description
Bright Future RPD Hiring Solutions is hiring Customer Service Associates for a BPO process in Noida. Candidates will provide customer support through phone, email, chat, and social media while ensuring customer satisfaction and resolving queries efficiently.
Daily Responsibilities
- Handle customer queries through calls, emails, chat, and social media.
- Understand customer concerns and provide accurate solutions.
- Resolve customer issues at the first point of contact whenever possible.
- Maintain customer satisfaction and follow service quality standards.
- Achieve daily performance targets and KPIs.
- Update customer information and interaction records.
- Escalate complex issues to the appropriate team when required.
Required Skills
- Good communication and customer-handling skills.
- Problem-solving and active listening.
- Basic computer knowledge.
- Ability to meet performance targets.
- Customer-focused attitude.
Apply Now
Recruitment Partner: Bright Future RPD Hiring Solutions
Contact Person: Rajan Sharma
Contact Number:
Interested freshers and experienced candidates can contact us for further details.