Airline Customer Service Representative Fresher

We are looking for a dedicated Airline Customer Service Executive to join our team in Bhubaneswar. This full-time position is perfect for individuals with 0 to 1 year of experience who are eager to start a career in the aviation industry. As an Airline Customer Service Executive, you will play a vital role in ensuring a positive experience for our customers.

**Key Responsibilities:**

- **Assist Passengers:** Greet and assist passengers with their inquiries, bookings, and concerns to ensure a pleasant travel experience.

- **Handle Reservations:** Manage flight reservations, cancellations, and changes by accurately processing requests through the company’s systems.

- **Provide Information:** Offer details on flight schedules, fare policies, and travel regulations to help customers make informed decisions.

- **Resolve Issues:** Address and resolve customer complaints or issues quickly and effectively, maintaining a high level of customer satisfaction.

- **Coordinate with Staff:** Work closely with ground staff and other departments to ensure seamless service and communication throughout the passenger's journey.

**Required Skills and Expectations:**

Candidates should have strong communication skills to interact effectively with customers. A polite and friendly demeanor is essential, along with the ability to work well in a team environment. Basic knowledge of computer systems is preferred for managing bookings and inquiries. Candidates must be able to handle pressure during peak travel times while maintaining professionalism. A high level of patience and problem-solving skills is crucial to address customer needs efficiently.

• Experience

  0 - 1 Years

• No. of Openings

  32

• Education

  10th Pass

• Role

  Airline Customer Service Executive

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  18 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab

• Face Interview Location

  kolkata