Fresher hiring for Customer Care Executive

We are seeking a Customer Care Executive to join our team in Bhubaneswar. This role is ideal for individuals who are passionate about customer service and are eager to learn and grow.

**Key Responsibilities:**

- **Responding to Customer Inquiries:** Handle incoming calls, emails, and chats from customers to address questions and resolve issues promptly and courteously.

- **Providing Product Information:** Offer detailed information about our products and services to help customers make informed decisions.

- **Handling Complaints:** Listen to customer complaints with empathy and work towards a satisfactory resolution, ensuring a positive experience.

- **Maintaining Customer Records:** Update and maintain customer account information and interaction logs to ensure accurate service delivery and follow-ups.

- **Collaborating with Team Members:** Work closely with other departments to enhance customer satisfaction and resolve complex issues effectively.

**Required Skills and Expectations:**

Candidates should have a high school diploma (12th pass) and ideally possess 0-6 years of experience in customer service. Strong communication skills, both verbal and written, are essential to facilitate effective interaction with customers. A positive attitude and patience are critical to handle varied customer emotions and queries. Candidates must be able to work in a team environment and showcase problem-solving abilities. Adherence to schedules and a willingness to adapt to changing situations will support success in this full-time office role.

• Experience

  0 - 6 Years

• No. of Openings

  15

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Insurance / Claims

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  OPPOSITE SUNSHINE HOSPITAL, KOTAK MAHINDRA BANK 2ND FLOOR, LAXMISAGR CUTTACK