Support Coordinator Job Vacancies in Bhubaneswar

We are seeking a Customer Care Executive to join our team in Bhubaneswar. This role is ideal for individuals who are passionate about customer service and are eager to learn and grow. **Key Responsibilities:**- **Responding to Customer Inquiries:** Handle incoming calls, emails, and chats from customers to address questions and resolve issues promptly and courteously. - **Providing Product Information:** Offer detailed information about our products and services to help customers make informed decisions.- **Handling Complaints:** Listen to customer complaints with empathy and work towards a satisfactory resolution, ensuring a positive experience.- **Maintaining Customer Records:** Update and maintain customer account information and interaction logs to ensure accurate service delivery and follow-ups.- **Collaborating with Team Members:** Work closely with other departments to enhance customer satisfaction and resolve complex issues effectively.**Required Skills and Expectations:**Candidates should have a high school diploma (12th pass) and ideally possess 0-6 years of experience in customer service. Strong communication skills, both verbal and written, are essential to facilitate effective interaction with customers. A positive attitude and patience are critical to handle varied customer emotions and queries. Candidates must be able to work in a team environment and showcase problem-solving abilities. Adherence to schedules and a willingness to adapt to changing situations will support success in this full-time office role.

Key responsibilities:1. Support sales team: Assist the sales team in managing schedules, preparing documents, and coordinating appointments to ensure efficient sales operations.2. Respond to inquiries: Address customer inquiries promptly through phone calls and emails to provide information about products or services.3. Maintain records: Keep track of sales data, customer information, and inventory levels to facilitate smooth sales processes.4. Coordinate meetings: Schedule and organize meetings between sales team members, clients, and other stakeholders to discuss business opportunities and strategies.5. Monitor sales activities: Track sales metrics, analyze trends, and generate reports to evaluate performance and identify areas for improvement.Required skills and expectations:- Excellent communication skills: Ability to communicate effectively with customers, colleagues, and stakeholders.- Organizational skills: Strong attention to detail and ability to multitask to ensure all sales activities are coordinated efficiently.- Computer proficiency: Proficient in using Microsoft Office tools and CRM software to maintain records and generate reports.- Customer service orientation: A customer-focused approach to address inquiries and provide support to ensure customer satisfaction.- Team player: Ability to collaborate with sales team members and other departments to achieve sales targets and business goals.

Urgently looking for Customer Service Coordinatorob Descriptions :Location - BhubaneswarSalary - 12000-25000 Rs.Experience - 2 years above in hospitality.Age - 22 to 32 yrsShift - Night Shift.Education Qualification - Graduation , or diploma in hospitality management etc.Job Summary:Responsible for handling inbound and outbound calls to promote hotel services, convert inquiries into bookings, and provide excellent customer service to guests.Key Responsibilities:Tele Sales Duties:- Make outbound calls to prospective customers for room, banquet, and event bookings.- Explain hotel/resort offers, packages, and promotions clearly.- Follow up on leads via phone, WhatsApp, and email.- Maintain and update lead database/CRM.Customer Service Duties:- Handle inbound calls for inquiries, bookings, complaints, or information.- Assist guests with reservation changes, cancellations, and requests.- Coordinate with front office/reservations for guest requirements.- Ensure guest satisfaction through polite and professional communication.Skills Required:- Strong verbal communication in English, Hindi, and local language.- Good sales pitch and convincing ability.- Basic computer skills (MS Office, Email, CRM software).- Polite, patient, and guest-friendly attitude.Qualifications:- Minimum 12th pass or Graduate in any stream.- 02 years of experience in telecalling or customer service (hospitality preferred).- Freshers with good communication may apply.Job Type: Full-timeBenefits:Cell phone reimbursementFood providedWork Location: In person

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.

Sales Coordinator We are looking for a detail-oriented Sales Coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer relationships. The sales Coordinator's responsibilities include supporting sales, ensuring order satisfaction, coordinating with other departments, motivating staff, handling administrative duties, and promoting customer satisfaction.- To be a successful Sales Coordinator, you should have excellent organizational, administrative, and problem-solving skills. You should also possess strong communication, interpersonal, and customer service skills.Sales Coordinator Responsibilities: Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material. You are in charge of achieving sales goals. Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events. Take the lead on organizing the resources necessary to put together high quality sales presentations. Ensure the inventory of custom sales presentation materials such as brochures, Price List and Visiting Card, Presentation folders is always up to date. Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy form. Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. Managing budgets for expenses like bonuses, marketing, and travel. Ensuring adherence to laws, regulations, and policies.Sales Coordinator qualifications and skills Handling Lead Generate A bachelor's degree in business administration or a related field. Experience in sales management

Revenue generationEnsure daily school meeting n results ConversionLead generation Follow up n feedback Target achieve and output

Hiring for 21 Customer Support Coordinator Jobs in Kolkata,Bhubaneswar,Patna,Bardhaman,Medinipur,Khordha,Chuttu, Ranchi,Durgapur,Darjeeling,Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma with Good knowledge in Customer Care,Customer Retention,Customer Management,Basic Computers,Good Communication etc.