Customer Experience Manager

EB33 Fashions Pvt Ltd

Job Descriptions

Providing complete information about the product to the customer.

Solving all product related issues of the customers.

Giving the right pitch to the potential customers and prospect, so they end up buying the product.

Maintaining MIS of customer data.

Maintaining and updating the information of the customers regularly.

Making products reports by collecting and analysing the information provided by the customers.

Build support and establish long term relationships with customers.

Successfully create business from new and existing customers.

Confident in client-facing (in-person, calls and emails) with strong interpersonal and communication skills.

Aligning customer experience strategies with marketing initiatives as well as informing customers about new products

Experience : 3 - 6 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Customer Experience Manager

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : Female

Job Country : India