please read carefully before applying
- this profile is open for female candidates only
- this is not a work-from-home profile, 6 days/week, office job.
- candidates located in delhi-ncr are preferred.
- it is important that you read the full details carefully before contacting us.
- find contact details at the bottom to apply for this job.
roles and responsibilities
online tasks
- calling and resolving queries of customers who visit the company website and wish to be contacted. there is no cold calling involved.
- telephonic communication with domestic & international customers.
- addressing customer's grievances & suggestions & providing order-related details.
- sharing product information on the call with the customers.
offline tasks
- welcoming incoming clients, briefing them about the products, answering initial queries, and them assigning customers to the sales team.
- working in close contact with the sales team and sharing details about hot leads.
- coordinating with the sales team.
- keeping a track of the orders and logistics.
- handle administration activities and day-to-day computer-related tasks.
desired candidate profile
this is not a target based job still, a competent manager can prove to be a crucial resource for the company.
the front office manager is the front-face of the company and hence must be positive-minded, polite and smart.
previous experience in luxury segment products would be a plus.
good communication and a good hold over english and hindi is a must.
perks and benefits
a dynamic growth-oriented environment, offering fast-growth opportunities.
calm and family-like environment without the rat race of achieving targets and chasing customers.
at the same time, the person should have the zest and zeal to do their task.
- timings and holidays are flexible.
- healthy & safe environment.
interested candidates may call or whatsapp at to confirm an appointment for the i