Customer Care 10th Pass Jobs in Bangalore

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

Housekeeping Supervisor (Female) job for apartment, Timing 09:00 am to 05:00 pm, weekly offs 4nos, 18500+ salary. Team Leadership: Supervising and training housekeeping staff, creating staff shifts/schedules, and enforcing company policies, including attendance.Quality Inspection: Conducting regular inspections of guest rooms and public areas to ensure compliance with sanitization and cleanliness standards.

We are looking for a dedicated Customer Care Agent to join our team in Bangalore. The ideal candidate will have experience in customer support and a passion for helping others. **Key Responsibilities:**- **Respond to Customer Inquiries**: Assist customers by answering queries about products, services, and order status, ensuring they receive accurate and helpful information.- **Resolve Customer Issues**: Identify and resolve customer complaints effectively, demonstrating problem-solving skills to ensure a positive customer experience.- **Maintain Customer Records**: Keep detailed records of customer interactions and transactions in our database to ensure all information is up to date and accessible.- **Communicate with Other Departments**: Collaborate with other teams effectively to ensure customer needs are met and to provide feedback on common issues.- **Follow Up with Customers**: Reach out to customers post-interaction to ensure their issues were resolved satisfactorily, fostering relationships and customer loyalty.**Required Skills and Expectations:**Candidates should have a minimum of 1 year of experience in a customer service role. A high school diploma (12th pass) is required. Excellent communication skills in English, both spoken and written, are essential. Candidates must possess strong interpersonal skills and a friendly attitude to connect with customers effectively. Proficiency with computers and basic software applications is necessary to manage customer information efficiently. A problem-solving mindset and the ability to work in a fast-paced environment will help you succeed in this role.

(Customer Support - Voice Process)Qualification: Any GraduateFresher or experiencedLanguage: Candidate should be fluent in English, and Hindi is mandatory Versant 46 Days working, day rotation, Sunday is a fixed day off Shift: 8 am to 8 pm for females and males Work from the Office> *CTC: 23,000/- per month for a fresher*> *Take home: 18,000/- per month for a fresher*> *CTC: Up to 25,000/- per month for experienced*> *Take Home: up to 20,700/-*

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Retail Sales Executive (Retail Jewellery Brand)Locations: BangaloreSalary: 30k-40k inhand (Depending upon the relevant experience and interview)Role Overview: The Sales Executive will be responsible for engaging with potential and existing customers, understanding their requirements, and guiding them through the process of selecting and purchasing lab-grown diamond jewellery in the retail store. The role demands excellent communication skills, product understanding, and a customer-first approach.Roles & Responsibilities: Deliver a premium customer experience by understanding customer needs and recommending suitable jewellery/productsDrive in-store sales and consistently achieve monthly and quarterly sales targetsBuild long-term relationships with customers to encourage repeat business and referralsMaintain in-depth knowledge of product range, designs, pricing, and ongoing offersAssist customers with product selection, billing, and post-purchase supportEnsure visual merchandising standards are followed as per brand guidelinesSupport inventory management, stock checks, and coordination with store operationsMentor junior sales staff when required and lead by example on the shop floorRequired Skills & Qualifications:Minimum 1-2+ years of experience in retail sales (Jewellery / luxury retail preferred)Strong communication and interpersonal skillsFlexibility to work weekends and peak retail hours

Job Title: Tele Sales Executive (B2C) Company: Traders Circuit Location: Bangalore About the Role: We are looking for a dynamic and enthusiastic Tele Sales Executive to promote the Traders Circuit app and assist customers in making purchase decisions. The role involves direct interaction with potential users, explaining product benefits, and converting leads into customers. Key Responsibilities: Make outbound calls to potential customers and explain the features of the Traders Circuit app Promote app subscriptions and services to retail (B2C) clients Assist customers throughout the purchase journey and resolve their queries Build strong relationships with prospects and maintain follow-ups Achieve daily/weekly/monthly sales targets Maintain records of calls, leads, and conversions Coordinate with the internal team for smooth onboarding of customers Requirements: Female candidates preferred Excellent communication skills in Hindi and English (mandatory) Strong convincing and negotiation skills Basic understanding of sales and customer handling Comfortable with calling and handling B2C clients Freshers and experienced candidates can apply Preferred Skills: Prior experience in tele sales, app promotion, or customer support Interest in stock market/trading (added advantage) Target-driven and self-motivated Salary & Benefits: Fixed salary + attractive incentives Friendly and growth-oriented work environment Training and development opportunities Working Hours: 6 Days Working Day Shift

We are looking for a Customer Care Associate to join our team in Shivaji Nagar. As a Customer Care Associate, your main job is to help customers by answering their questions and resolving issues in a friendly and efficient manner. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will answer calls and messages from customers, providing them with information about our products and services.- **Resolving Issues:** When customers have problems, you will listen to their concerns and work to find a solution that satisfies them.- **Maintaining Customer Records:** You will update and keep accurate records of customer interactions and transactions in our system.- **Providing Feedback:** You will share insights and suggestions based on customer interactions to help improve our services.- **Collaborating with Team Members:** You will work closely with other team members and departments to resolve customer issues more effectively.**Required Skills and Expectations:**- **Communication Skills:** You should be able to speak clearly and understand customer needs. Good listening skills are also important.- **Problem-Solving Skills:** You need to think quickly to find solutions and address customer concerns efficiently.- **Basic Computer Skills:** Familiarity with computer systems is essential for maintaining customer records and using software.- **Patience and Empathy:** It is important to be patient and show understanding when dealing with customers. - **Team Player:** You should enjoy working with others and be willing to collaborate to achieve team goals. This role is ideal for candidates with 0 to 3 years of experience and a high school diploma. If you are eager to learn and grow in a customer service environment, we would love to hear from you!

Job Title: Customer Support Executive - Flipkart ProcessJob Category: BPO / Voice ProcessShift Timings: Rotational ShiftsEmployment Type: Full-TimeWork Type: Work from OfficeJob Description:We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands - Flipkart.We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.Key Responsibilities:Handle customer queries and complaints via calls professionally and promptlyMaintain service quality as per Flipkart standardsEnsure quick resolution and customer satisfaction in every interactionUpdate call records and maintain accurate documentationCoordinate with internal teams to ensure issue closureMeet performance targets including attendance, quality, and productivityEligibility Criteria:Minimum education: 12th pass (Higher Secondary) or aboveMinimum 1 year of experience in any field/domainStrong fluency in both English and Hindi (verbal communication)Must be willing to work in rotational shiftsImmediate joiners will be given prioritySalary & Benefits:CTC: 26,000/monthTake-Home Salary: 22,000/monthAttendance Bonus: 3,500/monthPerformance Incentives: Up to 80,000/month based on KPIsInterview Process :HR Screening RoundVersant Test (Level 5 qualification mandatory)Operations RoundClient Round (Final Selection)

As an Inside Sales Executive, you will play a crucial role in driving sales and nurturing client relationships. Your primary focus will be to connect with potential customers and help them choose the right products or services offered by our company.**Key Responsibilities:**- **Lead Generation:** Identify and pursue new sales opportunities through various channels like calls, emails, and social media to expand the customer base.- **Customer Engagement:** Interact with potential and existing customers to understand their needs, build rapport, and provide product information that meets those needs.- **Sales Presentations:** Prepare and deliver presentations that demonstrate the value of our products or services to customers, helping them make informed decisions.- **Follow-Up:** Regularly follow up with prospects and leads to ensure they have all necessary information and to address any questions or concerns.- **Sales Reporting:** Maintain accurate records of sales activities and customer interactions using CRM tools, which helps in tracking progress and forecasting sales.- **Team Collaboration:** Work closely with the marketing and sales team to align on strategies and share insights about customer preferences and market trends.To be successful in this role, you should have 1-3 years of experience in sales or a related field. A minimum of 12th-grade education is required. Strong communication and interpersonal skills are essential, along with the ability to work independently and as part of a team. A proactive attitude, along with good organizational skills, will help you thrive in a fast-paced environment. Familiarity with CRM software will be a plus.

We are looking for a Customer Service Associate in Bangalore, India, to join our team. The ideal candidate will have 1 to 3 years of experience in customer service and a minimum education level of 12th pass. This is a full-time role that requires working from the office.Key Responsibilities:- **Assisting Customers**: You will handle customer inquiries through various channels like phone, email, and chat, ensuring timely and accurate responses to their questions and concerns.- **Problem Solving**: You will work to resolve customer issues effectively, using your critical thinking skills to provide solutions and ensure customer satisfaction.- **Product Knowledge**: You will need to learn about our products and services. This knowledge will help you assist customers better and provide them with relevant information.- **Documentation**: You will be responsible for maintaining a record of customer interactions and transactions, ensuring that all information is accurate and up-to-date.- **Team Collaboration**: You will work closely with other team members to share insights and improve service quality, contributing to a positive team environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to listen actively. A good understanding of customer service principles is important. You should be patient, friendly, and able to work under pressure. Proficiency in using computers and basic software applications is essential. A willingness to learn and adapt is highly valued.Contact person : Call/WhatsAppAzeem 7829443372

Job Title Customer Service Associate (CSA) VoiceLocation BengaluruWorkspace WFODepartment OperationsChannel VoiceLanguage English (additional languages may be required)Hours of Operation 24/7Overview of PositionThe role of the Customer Service Associate (CSA) - Voice, will be responsiblefor: Having daily interactions with the customer to handle issues fromend to end via call Going the extra mile to engage customers in solving issues andensuring satisfaction Quickly and effectively building rapport with customers whilediagnosing and resolving ssues Providing white glove service and having the ability to provide anoverall excellent customer experience Managing customer expectations regarding estimated responsetimesRemote Requirements Maintain a secure, high speed internet connection Ability to plug in ethernet cable into a modem Have a dedicated workspace in their homes or remote locations toprovide services to the Company Ability to come into the campus to pick up equipmentEssential Functions An obligation to deliver exceptional customer service Receive inbound calls to gather and verify required information and doutmost within their power to solve customer problems Have excellent judgment skills to be able to properly evaluate situationsand immediately by providing effective solutions Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of the customer Actively listen to the customer, and show empathy and patience Provide information to the client and place appropriate notes in system IntouchCX intouchcx.comindicating exactly what action was taken or needs to be taken Ensure policies and procedures are followed on all calls Maintain thorough knowledge of systems so that information can beresearched and proper information is given to customer Learn and retain a thorough working knowledge of all existing and newprocess and procedures Achieve assigned Key Performance Indicators e.g. Call Handle Time,Quality, CSAT & DSAT Attend Team Meetings/additional training sessions as scheduled Performs other duties as assignedCritical Skills Above average verbal and written communication skills - ability tospeak accurately, using proper grammar, and good enunciation Ability to show high emotional intelligence by remaining calm underpressure while solving the customers concerns Ability to listen attentively and to use information provided by clients totailor responses and actions to meet the clients specific needs Ability to learn new skills and quickly absorb and interpret newinformation, products, and features from the perspective of thecustomer Ability to work in a fast-paced, hectic, changing environment Ability to organize and follow-up multiple tasks/details with accuracyand timeliness Ability to operate a phone system and personal computer Ability to adhere to all organizational policies and procedures Ability to work a variety of shifts including days, afternoons, evenings,weekends and holidays Ability to perform basic mathematical functions Ability to effectively interact with employees at all levels of theorganization and work with a variety of people from diversebackgroundsEducational/WorkExperience andRequirements Must successfully pass a background check High school diploma or equivalent required Post secondary degree is a plus Must have at least six months customer service experience or equivalentPoint of contact :HR Samuel8147091053ruivah.samuel@intouchcx.com

Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.

Direct visitors to the appropriate person and office.Answer, screen and forward incoming phone calls.Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/email.Receive, sort and distribute daily mail/deliveries.Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).Order front office supplies and keep inventory of stock.Arrange travel and accommodations, and prepare vouchers.Keep updated records of office expenses and costs.

We are looking for an International BPO Executive to join our team in Bangalore. This role is ideal for individuals with 1 to 2 years of experience in customer service or related fields. The position requires working in an office environment.**Key Responsibilities:**- **Customer Assistance:** Provide support to international clients through calls, emails, or chat, ensuring effective communication and high satisfaction levels.- **Issue Resolution:** Identify customer issues and work towards resolving them quickly and efficiently, maintaining a focus on customer experience.- **Product Knowledge:** Stay informed about our products and services to provide accurate information and recommendations to customers.- **Team Collaboration:** Work with colleagues to improve service processes and share feedback that can enhance customer support.- **Data Entry:** Manage and update customer records and interactions in the company database to ensure accurate service tracking.**Required Skills and Expectations:**The ideal candidate should have a strong command of English, both spoken and written, to effectively communicate with international clients. A pleasant and professional telephone manner is essential. You should be comfortable working in a team and have problem-solving skills to address customer inquiries. Basic knowledge of computer applications and typing skills are necessary for handling data and communication efficiently. Candidates should possess a positive attitude, flexibility to work various shifts, and the ability to work well under pressure. A minimum education level of 12th pass is required.

We are looking for a Customer Support Executive to join our team in Koramangala. This is a full-time position and is ideal for candidates with 0 to 3 years of experience. The role focuses on helping customers and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle questions and concerns from customers via phone, email, or chat, ensuring timely and accurate responses to enhance customer experience.- **Resolve Issues:** Identify customer problems and provide effective solutions quickly, maintaining a high level of professionalism.- **Document Interactions:** Record details of customer interactions and transactions in our database, ensuring that all information is accurate and up to date for future reference.- **Follow Up:** Proactively reach out to customers after their issues are resolved to ensure they are satisfied with the service provided.- **Collaborate with Team:** Work closely with other team members to improve processes and share insights that could enhance customer support.**Required Skills and Expectations:**Candidates should have good communication skills, both written and verbal, to effectively interact with customers. A strong understanding of customer service principles is essential. The ideal candidate should be patient, empathetic, and possess problem-solving abilities to address customer needs efficiently. Basic computer skills, including familiarity with office software and tools, are required. Being a team player and showing a willingness to learn and adapt in a fast-paced environment will contribute to success in this role.

As a Retail Sales Associate, you will play a vital role in delivering exceptional customer service and helping customers find the products they need. This position is ideal for individuals who are enthusiastic, friendly, and eager to learn.**Key Responsibilities:**- **Customer Service:** Greet customers as they enter the store and assist them with inquiries, ensuring they have a positive shopping experience.- **Product Knowledge:** Stay informed about products available in the store to confidently answer customer questions and provide recommendations.- **Sales and Promotions:** Actively promote current sales and discounts to encourage additional purchases, contributing to overall sales goals.- **Merchandising:** Help arrange and display products attractively on shelves to enhance visibility and attract customers' attention.- **Inventory Management:** Assist in keeping the store organized and stocked by monitoring inventory levels, restocking shelves, and reporting low stock to management.- **Cleaning and Maintenance:** Maintain a clean and organized workspace, including the sales floor and store backroom, to ensure a welcoming environment for customers.**Required Skills and Expectations:**- Strong communication skills to interact effectively with customers and team members.- A positive attitude and friendly demeanor to foster a welcoming environment.- Basic math skills for handling transactions and managing cash.- Willingness to learn and adapt to new products and promotions.- Ability to work in a fast-paced environment while maintaining attention to detail.- Previous retail experience is a plus but not mandatory; enthusiasm and a desire to provide great service are essential. This role is full-time and requires working from the office in Jayanagar.

Manage large amounts of incoming calls Generate sales leads and fix property visits. Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.